The Restaurant Growth Show

The Restaurant Growth Show Podcast

The Restaurant Growth Show is a weekly Podcast covering a range of topics from unique restaurant business models, technological innovations, and cutting-edge techniques through interviews with founders, CEOs, and chefs--all designed to help you grow your restaurant. read less
NewsNews
Tech NewsTech News

Episodes

Driving Sustainability in Restaurants with Jason E. Brooks
Yesterday
Driving Sustainability in Restaurants with Jason E. Brooks
In this milestone 5th episode of the Restaurant Growth Show Podcast, our host welcomes back hospitality expert Jason E. Brooks to discuss essential strategies for driving sustainability in restaurants. With over 30 years of experience, Jason shares insights on reducing food waste, implementing energy-efficient practices, and leveraging data for better operations. Tune in for practical steps on improving sales forecasting, minimizing food waste, and adopting AI technologies—all aimed at creating more sustainable and profitable restaurant environments. 00:35 Celebrating Jason's Fifth Episode 01:16 Discussing Sustainability in Hospitality 02:52 Importance of Data in Sales Forecasting 13:23 Reducing Food Waste in Restaurants 18:55 Implementing Energy Efficient Practices 22:47 Training Staff on Sustainability 26:42 Leveraging AI for Sustainable Operations ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.Check us out: https://dynpricing.ai
Empowering Chefs to Create Cooking Shows with Lenzy Ruffin
2d ago
Empowering Chefs to Create Cooking Shows with Lenzy Ruffin
In this episode, we dive into the innovative world of cooking shows with Lenzy Ruffin, a U.S. Army veteran turned cooking show advisor. Lenzy shares his journey from an Army officer and IT professional to an entrepreneur helping chefs turn their culinary skills into vibrant lifestyle brands on YouTube. He offers invaluable insights on how to start a YouTube cooking channel, the essentials for filming, the importance of email marketing, and the steps to turn your show into a business. This episode is packed with practical advice for chefs looking to leverage their cooking talents to build an engaged audience and generate new revenue streams. 00:57 Lenzy's Journey: From IT Professional to Entrepreneur 03:49 The Birth of a Cooking Show 04:58 The Impact of the Pandemic on the Culinary World 06:52 The Power of Email Marketing for Chefs 10:44 Launching Your Own Cooking Show on YouTube 14:02 Batch Recording for Consistent Content 14:25 Establishing a System for Consistency 15:04 Building a Lifestyle Brand 16:49 Incorporating Your Business into Your Show 17:34 Promoting Your Business Through Your Show 21:18 Engaging Your Audience and Building Relationships 25:05 Essential Equipment for Filming Cooking Content ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai
Transforming Your Restaurant with Cutting-Edge Technology
May 28 2024
Transforming Your Restaurant with Cutting-Edge Technology
In this episode Jose discusses the crucial role of POS systems in the restaurant industry. He covers the advancement of POS technology, integration with CRM systems for personalized customer service, staff management tools, strategic tech stack integration, and the benefits of dynamic pricing. Jose emphasizes the importance of combining technology with leadership to enhance both employee and customer experiences. He also invites viewers to check out the podcast featuring Jamie Griffiths from Consult to Grow for additional insights. 00:10 The Evolution of POS Systems in Restaurants 01:05 Maximizing Customer Loyalty with CRM Systems 02:00 Empowering Your Team with Staff Management Tools 02:49 Strategizing with Tech: Integration for Competitive Edge 03:30 Leveraging Dynamic Pricing for Profit Maximization 04:30 Why Technology Matters for Your Restaurant's Growth 04:39 Join Our Journey: Insights and Expertise for Your Success ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.Check us out: https://dynpricing.ai
Restaurant Growth Strategies with Jamie Griffin
May 28 2024
Restaurant Growth Strategies with Jamie Griffin
In this episode, we sit down with Jamie Griffin, a renowned restaurant growth strategist and advisor. Jamie shares his journey from deep South Louisiana to becoming a key player in scaling Raising Cane's. He discusses the profound impact of advanced POS systems on operational efficiencies, the critical role of data and analytics in strategic decision-making, and the importance of CRM systems in enhancing customer loyalty. Jamie also delves into the challenges and benefits of dynamic pricing and the necessity of soft skill development for managerial staff. Tune in to gain valuable insights on growing and optimizing your restaurant business. 00:31 Jamie Griffin's Background and Journey in the Restaurant Industry 01:48 The Evolution of POS Systems in Restaurants 03:46 Leveraging Data and Analytics for Restaurant Growth 05:48 The Impact of CRM Systems on Customer Loyalty 07:32 Exploring Loyalty Programs in the Restaurant Industry 13:14 The Role of Employment Management Software in Staff Satisfaction 17:30 Technological Solutions for Overcoming Growth Hurdles 22:17 Dynamic Pricing in the Restaurant Industry ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.Check us out: https://dynpricing.a
Expert Menu Pricing Strategies
May 21 2024
Expert Menu Pricing Strategies
Jose addresses the hesitation many restaurant owners feel towards price adjustments due to fear of customer backlash and the complexities involved. He suggests a proactive approach, including regular reviews of costs, analyzing profit margins, benchmarking against competitors, transparent communication with customers, employing dynamic pricing, and testing new prices gradually. These strategies not only ensure a restaurant's profitability but also its quality of service and adaptability to changing market conditions. 00:30 Challenges and Fears of Price Adjustment 01:21 Strategic Planning for Price Updates 01:37 Key Indicators for Price Adjustment 02:18 Proactive Strategies for Profitability 02:43 Practical Advice for Updating Prices 03:35 Embracing Dynamic Pricing 04:54 Conclusion: Maintaining Healthy Margins ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.Check us out: https://dynpricing.ai
Redefining Labor Management in Hospitality with Jim Taylor
May 19 2024
Redefining Labor Management in Hospitality with Jim Taylor
On this episode of the podcast, Jim Taylor, founder and CEO of Benchmark60, shares his innovative insights into restaurant productivity and staff management. Recognized by the International Hospitality Institute as a top global social media influencer in hospitality for 2024, Jim discusses his mission to transform the hospitality industry into a desirable career path. He delves into strategies for improving restaurant operations, including increasing guest counts, boosting profits, enhancing productivity, and improving workload for better staff retention. The conversation also covers trends and challenges in the industry, including the use of technology and the importance of mental health, and provides actionable advice for restaurants looking to manage labor costs effectively and improve overall business sustainability. 00:47 Jim Taylor's Journey: From Bartender to Industry Innovator 01:59 Insights from the Restaurant Canada Show: Trends and Mental Health 06:50 The Power of Productivity and Workload Management in Hospitality 14:42 Rethinking Labor Costs and the Importance of Employee Well-being 15:35 Revolutionizing Restaurant Metrics: The Power of Covers Per Labor Hour 16:55 Navigating Labor Costs with Precision: A New Management Approach 18:17 Harnessing Data for Restaurant Success: Real-World Applications 22:25 Beyond Data: Human-Centric Solutions for Business Improvement 23:31 Embracing Technology and Empathy in Restaurant Management ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.Check us out: https://dynpricing.ai
Automating Restaurant Management with David Dittenber and BYOD
May 14 2024
Automating Restaurant Management with David Dittenber and BYOD
In this episode of the restaurant growth show podcast, we sit down with David Dittenber, an entrepreneur with over 25 years of experience in the restaurant industry, to discuss his journey from starting as a dishwasher to creating BYOD, an operational management platform that uses AI to provide real-time predictive data for restaurateurs. Dittenber shares his insights on integrating technology with traditional business models, the importance of aligning people, process, and technology for successful innovation, and how BYOD and its virtual assistant Mabel are transforming daily operations in restaurants. The conversation also covers the challenges and benefits of adopting new technologies in the restaurant industry, the role of predictive analytics in restaurant management, and effective marketing strategies for attracting and retaining customers. Additionally, Dittenber highlights the significance of cloud-based point of sale systems and offers advice on fostering innovation within teams. 00:12 Unveiling BYOD: Revolutionizing Restaurant Management 03:12 The Genesis of BYOD and Mabel: A Tech Solution for Restaurants 08:01 AI and Machine Learning: Enhancing Decision-Making in Restaurants 11:32 The Essential Tech Every Restaurant Needs: Cloud-Based POS 13:17 Balancing Tried and True Technologies with New Innovations 18:20 Harnessing Predictive Analytics in Restaurant Management 18:33 The Realities of Implementing AI and Data Analytics 23:08 Navigating Post-Pandemic Changes and Staff Turnover 25:12 Leveraging Technology for Customer Loyalty and Marketing 26:08 Innovative Use of Technology to Enhance Customer Experience ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai
The Power of Trade Shows
May 10 2024
The Power of Trade Shows
In this episode Jose discusses the immense value of attending trade shows for restaurant owners. Jose shares personal anecdotes, including encounters with celebrities like Donald Trump and the vital insights gained from these events. Trade shows are highlighted as essential for staying competitive through innovation, adopting the latest technology, and networking. The upcoming episode will feature Jim Taylor, CEO of Benchmark 60, discussing innovative labor and retention strategies learned from the Restaurant Canada show. Jose emphasizes trade shows as a source for culinary ideas, technology updates, and strategic insights to help restaurateurs not only stay ahead but become leaders in their community. 00:10 Celebrity Encounters and the Value of Trade Shows 00:26 The Competitive Edge: Innovation and International Trade Shows 01:54 Why Attend Trade Shows? The Unbeatable Benefits 02:32 Introducing The Restaurant Growth Show 02:49 Next Week's Highlight: Labor and Retention Strategies with Jim Taylor 03:13 The Cost of Labor Turnover: Insights and Strategies 04:12 The Ultimate Guide to Leveraging Trade Shows ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai
How Restaurants Can Embrace Technology with Matt Plapp
May 3 2024
How Restaurants Can Embrace Technology with Matt Plapp
In this episode of the Restaurant Girls Show podcast, the show welcomes Matt Plapp, CEO of America's Best Restaurants, to discuss the importance of digital marketing in the restaurant industry. Matt shares insights on why many restaurants have yet to leverage current digital marketing tools and emphasizes the importance of enhancing marketing strategies through technology. He discusses the potential of automation and AI to streamline marketing efforts and improve customer engagement. Matt also stresses the value of collecting and utilizing customer data to personalize marketing efforts. The conversation includes practical advice for restaurant owners on adopting technology and marketing innovations to grow their businesses. 01:03 Matt Plapp on Embracing Digital Marketing in Restaurants 01:58 The Challenge of Adopting New Technologies 03:34 The Importance of Stepping Out of Day-to-Day Operations 04:51 Embracing Technology and Marketing for Growth 06:30 Success Story: Tacos Don Hector's Marketing Triumph 08:25 Strategic Partnerships and Long-Term Commitments 09:08 The Importance of Treating Vendors with Respect 09:47 The Power of Relationship Over Transactions in Business 09:56 A Case Study: The Impact of Marketing Automation on Sales 10:53 Embracing Sales Reps and the Value They Bring 11:34 The Game-Changing Potential of Marketing Automation for Restaurants 14:36 Harnessing Customer Data for Tailored Marketing 18:10 Connecting with Matt and Closing Thoughts ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai
Restaurant Training and Leadership with Jason E. Brooks
May 3 2024
Restaurant Training and Leadership with Jason E. Brooks
In this episode of the Restaurant Growth Show podcast, celebrated speaker, coach, and author Jason E. Brooks shares insights on the importance of investing in training to improve profitability and team performance. Jason discusses strategies for developing a consistent and adaptable training program that aligns with business goals, the significance of annual training evaluations, and the role of technology in enhancing training efficiency. He emphasizes creating a never-stop-training culture, delegating responsibilities to foster leadership among team members, and the unique approach of preparing employees for transitions, even when leaving for other opportunities. Key takeaways include the imperative of aligning training with business objectives, utilizing technology like Chick-fil-A for consistent training outcomes, and maintaining a focus on long-term benefits of well-invested training programs. 00:02 Introducing Jason Ebrooks: Transforming Leadership in Restaurants 00:37 The Power of Consistency and Transparency in Business 01:29 Embracing the Walk-In Cooler Moments: A Chef's PSA 02:45 Investing in Training Without Harming the Bottom Line 07:23 The Never-Stop Training Culture: Building a Strong Team 10:34 Creative Resource Allocation and Continuous Training Impact 16:35 Adapting Training Programs for Flexibility and Growth 20:54 The Importance of Offboarding and Continuous Learning 23:04 Closing Remarks and Where to Connect with Jason Ebrooks ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai
Las Vegas Bar and Restaurant Expo with Jason Brooks
Apr 16 2024
Las Vegas Bar and Restaurant Expo with Jason Brooks
This episode features a discussion with Jason Brooks, author and hospitality veteran, who recently attended the bar and restaurant expo in Las Vegas. He shares insights into the latest trends in the restaurant industry, including the importance of mindset in leadership and the different innovations showcased at the expo. Key topics include dynamic pricing, the significance of storytelling in branding, and the latest technologies like Draft Top Pro. Jason also discusses the shift towards mocktails and premium tequilas, emphasizing the industry's focus on profitability, people development, and technological advancement to adapt to changing consumer behaviors post-pandemic. 00:55 Diving into the Bar and Restaurant Expo in Las Vegas 01:04 Keynote Insights: Leading with the Right Mindset 01:33 Exploring the Expo: Trends, Tea, and Tech 02:43 The Entertainment Scene at the Expo 04:42 Profitability and Innovation: Themes of the Expo 06:56 Top Takeaways from the Expo: Profits, People, and Storytelling 08:54 Spotlight on New Technologies: From Menus to Draft Top Pro 12:24 Environmental Considerations and Innovations 15:27 Mocktails and Premium Tequila: Beverage Trends 17:41 Looking Forward to Future Expos and Industry Growth ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai
The Kura Sushi USA Experience with Robert Kluger
Apr 11 2024
The Kura Sushi USA Experience with Robert Kluger
This episode of The Restaurant Growth Show features Robert Kluger, Chief Development Officer at Kura Sushi USA, discussing the brand's rapid expansion, technology-driven dining experience, and customer engagement strategies. Kura Sushi USA, known for its robot servers and conveyor belt sushi, has grown significantly since its U.S. launch in 2009. Kluger shares insights into the company's history, the role of technology in enhancing the dining experience, and strategic collaborations with popular franchises. Additionally, the discussion covers Kura Sushi's approach to customer satisfaction, loyalty programs, and the impact of technology on both front-of-house and back-of-house operations. Kluger also touches on Kura Sushi's recent foray into third-party delivery services and hints at future expansion plans. 00:02 The Rise of Kura Sushi USA: Innovation and Expansion 02:02 Behind the Scenes: Technology and Customer Experience at Kura Sushi 05:42 Exploring Kura Sushi's Unique Collaborations and Loyalty Programs 08:06 The Future of Dining: Automation, Expansion, and Customer Engagement 12:45 Kura Sushi's Strategy for Growth and Customer Satisfaction 15:54 Expanding Horizons: Kura Sushi's Plans for Delivery and International Growth To find a restaurant near you check out https://kurasushi.com/ and follow them on social at Kura Sushi USA Instagram: @kurasushi_usa Twitter: @kurasushi_usa Facebook: @kurasushiusa TikTok: @kurasushiusa
Unlocking Restaurant Success with Geofencing Technology
Apr 3 2024
Unlocking Restaurant Success with Geofencing Technology
Jose introduces geofencing as a powerful technology for restaurants to engage customers with special offers the moment they enter a designated virtual area. Highlighting its effectiveness, Jose explains how geofencing surpasses traditional email marketing with a high open rate. Beyond marketing, geofencing is shown to optimize restaurant operations by alerting kitchens to prepare orders as customers approach, reducing waste and ensuring fresh, timely meals. Further, the strategy includes outsmarting competitors by targeting potential customers near rival locations with persuasive deals. Overall, geofencing offers a threefold benefit to restaurants: personalized marketing, operational efficiency, and competitive advantage. 00:00 Introduction to Geofencing for Restaurants 00:21 The Power of Timely Messages 00:29 Optimizing Operations with Geofencing 00:54 Outsmarting the Competition 01:13 The Triple Advantage of Geofencing 01:37 Closing Remarks ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai
How to Use Dynamic Pricing with Shawn Walchef
Mar 28 2024
How to Use Dynamic Pricing with Shawn Walchef
In this episode, we welcome Shawn Walchef, entrepreneur and owner of Cali BBQ, who shares his insights on leveraging dynamic pricing to grow a restaurant business. Shawn discusses his journey with Cali BBQ, the use of dynamic pricing on platforms like Uber Eats and DoorDash, and the impact it has had. He explains the difference between dynamic and surge pricing, emphasizing the importance of incremental price changes based on supply and demand. Walchef also dives into the challenges and opportunities of communicating pricing strategies to customers, the benefits of avoiding high traffic periods, and how technology can enhance customer loyalty and restaurant operations. The discussion also covers the broader implications of technology in the restaurant industry, from ghost kitchens to digital hospitality, urging restaurateurs to embrace change and stay innovative. 00:13 Introducing Shawn Walchef: A Disruptor in the Restaurant Industry 01:27 Exploring Dynamic Pricing with Shawn Walchef 02:23 The Media's Take on Dynamic Pricing and Its Impact 06:07 Communicating Price Changes and Building Trust 13:34 Leveraging Technology for Better Customer Experience 14:54 Embracing Digital Transformation in the Restaurant Industry 18:00 Shawn's Invitation: Connect and Collaborate ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai
IoT Technology to Improve Restaurant Operations
Mar 27 2024
IoT Technology to Improve Restaurant Operations
In this episode of The Restaurant Growth Show, the hosts discuss the pivotal role of Internet of Things (IoT) technology in transforming the restaurant industry with Sabina Campbell from restaurantsupply.com. They delve into the use of smart fridges, intelligent packaging, and IoT devices to reduce food waste, save money, and enhance operational efficiency. The conversation covers the various types of sensors, such as pH and ethylene, for monitoring food freshness through the entire supply chain, and how these technologies can predict spoilage and improve inventory management. Additionally, wearable tech for monitoring hygiene practices and intelligent packaging to extend food shelf life are explored. The discussion also touches on the challenges and benefits of integrating such technologies in restaurants, including cost implications of eco-friendly packaging and the potential of IoT to offer real-time insights, reduce waste, and elevate food safety. The episode concludes with insights into the future of restaurant technology and its impact on sustainability and operational efficiency. 00:35 Exploring IoT Technology in Restaurants 03:30 The Future of Food Safety and Sanitation 12:09 The Impact of Smart Technology on Food Supplies 14:38 Wrapping Up and Connecting with Sabina ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai
How AI Improves Operations & Customer Experience
Mar 27 2024
How AI Improves Operations & Customer Experience
Jose discusses the impact of AI technologies on restaurant operations following the Wendy's debacle. He highlights four main areas where AI is beneficial: enhancing food safety and online reputation through predictive technology, optimizing capacity management for better customer service, automating marketing efforts to effectively engage customers, and streamlining tip distribution to ensure fairness and reduce stress among employees. 00:00 Navigating the Noise: The Wendy's AI Debacle and Beyond 00:24 Exploring AI's Role in Food Safety and Operations 01:01 Capacity Management: AI's Answer to Kitchen Efficiency 01:51 Revolutionizing Marketing with AI Automation 02:31 Automating Tip Distribution: A New Frontier for AI 03:15 Conclusion: The Future of AI in Restaurant Management ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai
Revolutionizing Restaurant Loyalty Programs with Matt Smolin
Mar 22 2024
Revolutionizing Restaurant Loyalty Programs with Matt Smolin
In this episode the hosts welcome Matt Smolin, CEO and co-founder of hang.com, a cutting-edge omni-channel solution for brand loyalty. Matt shares his journey from finance to technology and how Hang is changing the loyalty game for restaurants by leveraging technology like AI, personalization, and gamification. He explains how traditional loyalty models are evolving beyond simple point systems, offering customers memorable experiences and personalized rewards. The conversation also covers how hang.com addresses the challenges restaurants face in understanding customer behavior across different platforms, especially with third-party delivery services. Matt touches on the potential of AI in creating more dynamic and customer-centric loyalty programs, and how hang.com empowers marketers to be more creative and impactful in their strategies. The episode concludes with insights into the future of loyalty programs and a quick plug for hang.com. 00:23 Meet Matt Smolin: From Finance to Tech Innovator 01:26 The Birth of Hang: Revolutionizing Loyalty Programs 03:10 Why Hang Shines in the Restaurant Industry 05:40 Personalization: The Future of Customer Loyalty 09:35 Gamification: Making Loyalty Fun and Engaging 14:36 The Power of AI in Crafting Personalized Experiences 18:29 Hang: A Loyalty Program for Every Restaurant 19:54 Redefining Loyalty: A Fresh Perspective ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai
Wendy's Does Dynamic Pricing
Mar 19 2024
Wendy's Does Dynamic Pricing
In today's episode, the focus is on Wendy's introduction of digital menu boards and dynamic pricing, a move that was misleadingly compared to 'surge pricing' by mainstream media. This episode aims to clear up misconceptions, highlighting the differences between the two and emphasizing the benefits of such technology for restaurants. It discusses the potential of dynamic pricing to help manage costs, reduce food waste, and enhance customer service through better resource management and promotions. Jose argues that dynamic pricing not only serves to make operations more efficient but also to improve the dining experience by addressing the challenges of peak hours and food waste, ultimately making restaurants more competitive and sustainable. 00:01 The Misunderstanding of Dynamic Pricing in Restaurants 00:42 The Media Frenzy and Public Reaction 01:06 The Future of Restaurant Technology and Dynamic Pricing 01:51 Benefits for Restaurateurs: Beyond Profits 02:25 Improving Customer Experience and Managing Food Waste 03:11 Dynamic Pricing's Role in Staffing and Efficiency 03:27 Wrapping Up: A Dynamic Day Ahead ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai
Lessons from Wendy's PR Nightmare with special guest Matt Plapp
Mar 15 2024
Lessons from Wendy's PR Nightmare with special guest Matt Plapp
This episode of the Restaurant Growth Show podcast features a deep dive into brand management and crisis communications in the wake of Wendy's PR mishap concerning surge pricing. Matt Platt, CEO of America's Best Restaurants, discusses the impact of media misconceptions, the importance of dynamic pricing for restaurants, and how to effectively manage a brand's image during potentially damaging situations. Through anecdotes and expert advice, Platt emphasizes the value of authenticity, strategic communication, and staying abreast of technology and market trends to mitigate backlash and maintain a strong brand identity. 00:00 Welcome & Introduction: Navigating Brand Management Challenges 00:43 Unpacking the Wendy's PR Fiasco: Insights and Analysis 01:47 The Power of Dynamic Pricing in Restaurants 04:00 Turning Bad Publicity into an Opportunity 09:12 Embracing Your Unique Identity and Brand Voice 11:27 Staying Ahead: The Importance of Adapting to Market Trends 18:52 Navigating the Perils of Going Viral for the Wrong Reasons https://mattplapp.com/ ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai
Transforming Restaurant Managers into Leaders with Jason E. Brooks
Mar 8 2024
Transforming Restaurant Managers into Leaders with Jason E. Brooks
In this episode of the Restaurant Growth Show podcast, we welcome Jason E. Brooks, a seasoned hospitality professional with over 20 years of experience, ranging from a sous chef to a corporate vice president of operations. Brooks discusses his new book, 'Every Leader Needs Followers', focusing on transforming restaurant managers into hospitality leaders. He shares insights from his promotional book tour, the vital role of adaptability, accountability, and culture in leadership, and the importance of not treating customers as problems. Additionally, Brooks touches on the use of artificial intelligence in training and the potential benefits of dynamic pricing strategies. The episode concludes with Brooks' philanthropic goal to donate $30,000 to Giving Kitchen and encourages listeners to contribute towards the cause by purchasing his book. 01:06 Guest's Journey into the Podcast World 02:44 Insights into the Restaurant Industry 05:23 The Importance of Communication in Leadership 09:35 Common Mistakes in Restaurant Management 20:17 The Role of Artificial Intelligence in Hospitality 24:22 The Story Behind 'Boo Boo Sugar' 28:14 Giving Back to the Industry: The Giving Kitchen Initiative 33:05 Conclusion and Final Thoughts ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai