In this episode of the Restaurant Growth Show podcast, celebrated speaker, coach, and author Jason E. Brooks shares insights on the importance of investing in training to improve profitability and team performance. Jason discusses strategies for developing a consistent and adaptable training program that aligns with business goals, the significance of annual training evaluations, and the role of technology in enhancing training efficiency. He emphasizes creating a never-stop-training culture, delegating responsibilities to foster leadership among team members, and the unique approach of preparing employees for transitions, even when leaving for other opportunities. Key takeaways include the imperative of aligning training with business objectives, utilizing technology like Chick-fil-A for consistent training outcomes, and maintaining a focus on long-term benefits of well-invested training programs.
00:02 Introducing Jason Ebrooks: Transforming Leadership in Restaurants
00:37 The Power of Consistency and Transparency in Business
01:29 Embracing the Walk-In Cooler Moments: A Chef's PSA
02:45 Investing in Training Without Harming the Bottom Line
07:23 The Never-Stop Training Culture: Building a Strong Team
10:34 Creative Resource Allocation and Continuous Training Impact
16:35 Adapting Training Programs for Flexibility and Growth
20:54 The Importance of Offboarding and Continuous Learning
23:04 Closing Remarks and Where to Connect with Jason Ebrooks
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