Jose addresses the hesitation many restaurant owners feel towards price adjustments due to fear of customer backlash and the complexities involved. He suggests a proactive approach, including regular reviews of costs, analyzing profit margins, benchmarking against competitors, transparent communication with customers, employing dynamic pricing, and testing new prices gradually. These strategies not only ensure a restaurant's profitability but also its quality of service and adaptability to changing market conditions. 00:30 Challenges and Fears of Price Adjustment 01:21 Strategic Planning for Price Updates 01:37 Key Indicators for Price Adjustment 02:18 Proactive Strategies for Profitability 02:43 Practical Advice for Updating Prices 03:35 Embracing Dynamic Pricing 04:54 Conclusion: Maintaining Healthy Margins ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.Check us out: https://dynpricing.ai

On this episode of the podcast, Jim Taylor, founder and CEO of Benchmark60, shares his innovative insights into restaurant productivity and staff management. Recognized by the International Hospitality Institute as a top global social media influencer in hospitality for 2024, Jim discusses his mission to transform the hospitality industry into a desirable career path. He delves into strategies for improving restaurant operations, including increasing guest counts, boosting profits, enhancing productivity, and improving workload for better staff retention. The conversation also covers trends and challenges in the industry, including the use of technology and the importance of mental health, and provides actionable advice for restaurants looking to manage labor costs effectively and improve overall business sustainability. 00:47 Jim Taylor's Journey: From Bartender to Industry Innovator 01:59 Insights from the Restaurant Canada Show: Trends and Mental Health 06:50 The Power of Productivity and Workload Management in Hospitality 14:42 Rethinking Labor Costs and the Importance of Employee Well-being 15:35 Revolutionizing Restaurant Metrics: The Power of Covers Per Labor Hour 16:55 Navigating Labor Costs with Precision: A New Management Approach 18:17 Harnessing Data for Restaurant Success: Real-World Applications 22:25 Beyond Data: Human-Centric Solutions for Business Improvement 23:31 Embracing Technology and Empathy in Restaurant Management ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.Check us out: https://dynpricing.ai

In this episode of the restaurant growth show podcast, we sit down with David Dittenber, an entrepreneur with over 25 years of experience in the restaurant industry, to discuss his journey from starting as a dishwasher to creating BYOD, an operational management platform that uses AI to provide real-time predictive data for restaurateurs. Dittenber shares his insights on integrating technology with traditional business models, the importance of aligning people, process, and technology for successful innovation, and how BYOD and its virtual assistant Mabel are transforming daily operations in restaurants. The conversation also covers the challenges and benefits of adopting new technologies in the restaurant industry, the role of predictive analytics in restaurant management, and effective marketing strategies for attracting and retaining customers. Additionally, Dittenber highlights the significance of cloud-based point of sale systems and offers advice on fostering innovation within teams. 00:12 Unveiling BYOD: Revolutionizing Restaurant Management 03:12 The Genesis of BYOD and Mabel: A Tech Solution for Restaurants 08:01 AI and Machine Learning: Enhancing Decision-Making in Restaurants 11:32 The Essential Tech Every Restaurant Needs: Cloud-Based POS 13:17 Balancing Tried and True Technologies with New Innovations 18:20 Harnessing Predictive Analytics in Restaurant Management 18:33 The Realities of Implementing AI and Data Analytics 23:08 Navigating Post-Pandemic Changes and Staff Turnover 25:12 Leveraging Technology for Customer Loyalty and Marketing 26:08 Innovative Use of Technology to Enhance Customer Experience ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai

In this episode Jose discusses the immense value of attending trade shows for restaurant owners. Jose shares personal anecdotes, including encounters with celebrities like Donald Trump and the vital insights gained from these events. Trade shows are highlighted as essential for staying competitive through innovation, adopting the latest technology, and networking. The upcoming episode will feature Jim Taylor, CEO of Benchmark 60, discussing innovative labor and retention strategies learned from the Restaurant Canada show. Jose emphasizes trade shows as a source for culinary ideas, technology updates, and strategic insights to help restaurateurs not only stay ahead but become leaders in their community. 00:10 Celebrity Encounters and the Value of Trade Shows 00:26 The Competitive Edge: Innovation and International Trade Shows 01:54 Why Attend Trade Shows? The Unbeatable Benefits 02:32 Introducing The Restaurant Growth Show 02:49 Next Week's Highlight: Labor and Retention Strategies with Jim Taylor 03:13 The Cost of Labor Turnover: Insights and Strategies 04:12 The Ultimate Guide to Leveraging Trade Shows ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai

In this episode of the Restaurant Girls Show podcast, the show welcomes Matt Plapp, CEO of America's Best Restaurants, to discuss the importance of digital marketing in the restaurant industry. Matt shares insights on why many restaurants have yet to leverage current digital marketing tools and emphasizes the importance of enhancing marketing strategies through technology. He discusses the potential of automation and AI to streamline marketing efforts and improve customer engagement. Matt also stresses the value of collecting and utilizing customer data to personalize marketing efforts. The conversation includes practical advice for restaurant owners on adopting technology and marketing innovations to grow their businesses. 01:03 Matt Plapp on Embracing Digital Marketing in Restaurants 01:58 The Challenge of Adopting New Technologies 03:34 The Importance of Stepping Out of Day-to-Day Operations 04:51 Embracing Technology and Marketing for Growth 06:30 Success Story: Tacos Don Hector's Marketing Triumph 08:25 Strategic Partnerships and Long-Term Commitments 09:08 The Importance of Treating Vendors with Respect 09:47 The Power of Relationship Over Transactions in Business 09:56 A Case Study: The Impact of Marketing Automation on Sales 10:53 Embracing Sales Reps and the Value They Bring 11:34 The Game-Changing Potential of Marketing Automation for Restaurants 14:36 Harnessing Customer Data for Tailored Marketing 18:10 Connecting with Matt and Closing Thoughts ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai

In this episode of the Restaurant Growth Show podcast, celebrated speaker, coach, and author Jason E. Brooks shares insights on the importance of investing in training to improve profitability and team performance. Jason discusses strategies for developing a consistent and adaptable training program that aligns with business goals, the significance of annual training evaluations, and the role of technology in enhancing training efficiency. He emphasizes creating a never-stop-training culture, delegating responsibilities to foster leadership among team members, and the unique approach of preparing employees for transitions, even when leaving for other opportunities. Key takeaways include the imperative of aligning training with business objectives, utilizing technology like Chick-fil-A for consistent training outcomes, and maintaining a focus on long-term benefits of well-invested training programs. 00:02 Introducing Jason Ebrooks: Transforming Leadership in Restaurants 00:37 The Power of Consistency and Transparency in Business 01:29 Embracing the Walk-In Cooler Moments: A Chef's PSA 02:45 Investing in Training Without Harming the Bottom Line 07:23 The Never-Stop Training Culture: Building a Strong Team 10:34 Creative Resource Allocation and Continuous Training Impact 16:35 Adapting Training Programs for Flexibility and Growth 20:54 The Importance of Offboarding and Continuous Learning 23:04 Closing Remarks and Where to Connect with Jason Ebrooks ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai

This episode features a discussion with Jason Brooks, author and hospitality veteran, who recently attended the bar and restaurant expo in Las Vegas. He shares insights into the latest trends in the restaurant industry, including the importance of mindset in leadership and the different innovations showcased at the expo. Key topics include dynamic pricing, the significance of storytelling in branding, and the latest technologies like Draft Top Pro. Jason also discusses the shift towards mocktails and premium tequilas, emphasizing the industry's focus on profitability, people development, and technological advancement to adapt to changing consumer behaviors post-pandemic. 00:55 Diving into the Bar and Restaurant Expo in Las Vegas 01:04 Keynote Insights: Leading with the Right Mindset 01:33 Exploring the Expo: Trends, Tea, and Tech 02:43 The Entertainment Scene at the Expo 04:42 Profitability and Innovation: Themes of the Expo 06:56 Top Takeaways from the Expo: Profits, People, and Storytelling 08:54 Spotlight on New Technologies: From Menus to Draft Top Pro 12:24 Environmental Considerations and Innovations 15:27 Mocktails and Premium Tequila: Beverage Trends 17:41 Looking Forward to Future Expos and Industry Growth ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai

This episode of The Restaurant Growth Show features Robert Kluger, Chief Development Officer at Kura Sushi USA, discussing the brand's rapid expansion, technology-driven dining experience, and customer engagement strategies. Kura Sushi USA, known for its robot servers and conveyor belt sushi, has grown significantly since its U.S. launch in 2009. Kluger shares insights into the company's history, the role of technology in enhancing the dining experience, and strategic collaborations with popular franchises. Additionally, the discussion covers Kura Sushi's approach to customer satisfaction, loyalty programs, and the impact of technology on both front-of-house and back-of-house operations. Kluger also touches on Kura Sushi's recent foray into third-party delivery services and hints at future expansion plans. 00:02 The Rise of Kura Sushi USA: Innovation and Expansion 02:02 Behind the Scenes: Technology and Customer Experience at Kura Sushi 05:42 Exploring Kura Sushi's Unique Collaborations and Loyalty Programs 08:06 The Future of Dining: Automation, Expansion, and Customer Engagement 12:45 Kura Sushi's Strategy for Growth and Customer Satisfaction 15:54 Expanding Horizons: Kura Sushi's Plans for Delivery and International Growth To find a restaurant near you check out https://kurasushi.com/ and follow them on social at Kura Sushi USA Instagram: @kurasushi_usa Twitter: @kurasushi_usa Facebook: @kurasushiusa TikTok: @kurasushiusa

Jose introduces geofencing as a powerful technology for restaurants to engage customers with special offers the moment they enter a designated virtual area. Highlighting its effectiveness, Jose explains how geofencing surpasses traditional email marketing with a high open rate. Beyond marketing, geofencing is shown to optimize restaurant operations by alerting kitchens to prepare orders as customers approach, reducing waste and ensuring fresh, timely meals. Further, the strategy includes outsmarting competitors by targeting potential customers near rival locations with persuasive deals. Overall, geofencing offers a threefold benefit to restaurants: personalized marketing, operational efficiency, and competitive advantage. 00:00 Introduction to Geofencing for Restaurants 00:21 The Power of Timely Messages 00:29 Optimizing Operations with Geofencing 00:54 Outsmarting the Competition 01:13 The Triple Advantage of Geofencing 01:37 Closing Remarks ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai

In this episode, we welcome Shawn Walchef, entrepreneur and owner of Cali BBQ, who shares his insights on leveraging dynamic pricing to grow a restaurant business. Shawn discusses his journey with Cali BBQ, the use of dynamic pricing on platforms like Uber Eats and DoorDash, and the impact it has had. He explains the difference between dynamic and surge pricing, emphasizing the importance of incremental price changes based on supply and demand. Walchef also dives into the challenges and opportunities of communicating pricing strategies to customers, the benefits of avoiding high traffic periods, and how technology can enhance customer loyalty and restaurant operations. The discussion also covers the broader implications of technology in the restaurant industry, from ghost kitchens to digital hospitality, urging restaurateurs to embrace change and stay innovative. 00:13 Introducing Shawn Walchef: A Disruptor in the Restaurant Industry 01:27 Exploring Dynamic Pricing with Shawn Walchef 02:23 The Media's Take on Dynamic Pricing and Its Impact 06:07 Communicating Price Changes and Building Trust 13:34 Leveraging Technology for Better Customer Experience 14:54 Embracing Digital Transformation in the Restaurant Industry 18:00 Shawn's Invitation: Connect and Collaborate ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai

In this episode of The Restaurant Growth Show, the hosts discuss the pivotal role of Internet of Things (IoT) technology in transforming the restaurant industry with Sabina Campbell from restaurantsupply.com. They delve into the use of smart fridges, intelligent packaging, and IoT devices to reduce food waste, save money, and enhance operational efficiency. The conversation covers the various types of sensors, such as pH and ethylene, for monitoring food freshness through the entire supply chain, and how these technologies can predict spoilage and improve inventory management. Additionally, wearable tech for monitoring hygiene practices and intelligent packaging to extend food shelf life are explored. The discussion also touches on the challenges and benefits of integrating such technologies in restaurants, including cost implications of eco-friendly packaging and the potential of IoT to offer real-time insights, reduce waste, and elevate food safety. The episode concludes with insights into the future of restaurant technology and its impact on sustainability and operational efficiency. 00:35 Exploring IoT Technology in Restaurants 03:30 The Future of Food Safety and Sanitation 12:09 The Impact of Smart Technology on Food Supplies 14:38 Wrapping Up and Connecting with Sabina ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai

Jose discusses the impact of AI technologies on restaurant operations following the Wendy's debacle. He highlights four main areas where AI is beneficial: enhancing food safety and online reputation through predictive technology, optimizing capacity management for better customer service, automating marketing efforts to effectively engage customers, and streamlining tip distribution to ensure fairness and reduce stress among employees. 00:00 Navigating the Noise: The Wendy's AI Debacle and Beyond 00:24 Exploring AI's Role in Food Safety and Operations 01:01 Capacity Management: AI's Answer to Kitchen Efficiency 01:51 Revolutionizing Marketing with AI Automation 02:31 Automating Tip Distribution: A New Frontier for AI 03:15 Conclusion: The Future of AI in Restaurant Management ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai

In this episode the hosts welcome Matt Smolin, CEO and co-founder of hang.com, a cutting-edge omni-channel solution for brand loyalty. Matt shares his journey from finance to technology and how Hang is changing the loyalty game for restaurants by leveraging technology like AI, personalization, and gamification. He explains how traditional loyalty models are evolving beyond simple point systems, offering customers memorable experiences and personalized rewards. The conversation also covers how hang.com addresses the challenges restaurants face in understanding customer behavior across different platforms, especially with third-party delivery services. Matt touches on the potential of AI in creating more dynamic and customer-centric loyalty programs, and how hang.com empowers marketers to be more creative and impactful in their strategies. The episode concludes with insights into the future of loyalty programs and a quick plug for hang.com. 00:23 Meet Matt Smolin: From Finance to Tech Innovator 01:26 The Birth of Hang: Revolutionizing Loyalty Programs 03:10 Why Hang Shines in the Restaurant Industry 05:40 Personalization: The Future of Customer Loyalty 09:35 Gamification: Making Loyalty Fun and Engaging 14:36 The Power of AI in Crafting Personalized Experiences 18:29 Hang: A Loyalty Program for Every Restaurant 19:54 Redefining Loyalty: A Fresh Perspective ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai

In today's episode, the focus is on Wendy's introduction of digital menu boards and dynamic pricing, a move that was misleadingly compared to 'surge pricing' by mainstream media. This episode aims to clear up misconceptions, highlighting the differences between the two and emphasizing the benefits of such technology for restaurants. It discusses the potential of dynamic pricing to help manage costs, reduce food waste, and enhance customer service through better resource management and promotions. Jose argues that dynamic pricing not only serves to make operations more efficient but also to improve the dining experience by addressing the challenges of peak hours and food waste, ultimately making restaurants more competitive and sustainable. 00:01 The Misunderstanding of Dynamic Pricing in Restaurants 00:42 The Media Frenzy and Public Reaction 01:06 The Future of Restaurant Technology and Dynamic Pricing 01:51 Benefits for Restaurateurs: Beyond Profits 02:25 Improving Customer Experience and Managing Food Waste 03:11 Dynamic Pricing's Role in Staffing and Efficiency 03:27 Wrapping Up: A Dynamic Day Ahead ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai

This episode of the Restaurant Growth Show podcast features a deep dive into brand management and crisis communications in the wake of Wendy's PR mishap concerning surge pricing. Matt Platt, CEO of America's Best Restaurants, discusses the impact of media misconceptions, the importance of dynamic pricing for restaurants, and how to effectively manage a brand's image during potentially damaging situations. Through anecdotes and expert advice, Platt emphasizes the value of authenticity, strategic communication, and staying abreast of technology and market trends to mitigate backlash and maintain a strong brand identity. 00:00 Welcome & Introduction: Navigating Brand Management Challenges 00:43 Unpacking the Wendy's PR Fiasco: Insights and Analysis 01:47 The Power of Dynamic Pricing in Restaurants 04:00 Turning Bad Publicity into an Opportunity 09:12 Embracing Your Unique Identity and Brand Voice 11:27 Staying Ahead: The Importance of Adapting to Market Trends 18:52 Navigating the Perils of Going Viral for the Wrong Reasons https://mattplapp.com/ ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai

In this episode of the Restaurant Growth Show podcast, we welcome Jason E. Brooks, a seasoned hospitality professional with over 20 years of experience, ranging from a sous chef to a corporate vice president of operations. Brooks discusses his new book, 'Every Leader Needs Followers', focusing on transforming restaurant managers into hospitality leaders. He shares insights from his promotional book tour, the vital role of adaptability, accountability, and culture in leadership, and the importance of not treating customers as problems. Additionally, Brooks touches on the use of artificial intelligence in training and the potential benefits of dynamic pricing strategies. The episode concludes with Brooks' philanthropic goal to donate $30,000 to Giving Kitchen and encourages listeners to contribute towards the cause by purchasing his book. 01:06 Guest's Journey into the Podcast World 02:44 Insights into the Restaurant Industry 05:23 The Importance of Communication in Leadership 09:35 Common Mistakes in Restaurant Management 20:17 The Role of Artificial Intelligence in Hospitality 24:22 The Story Behind 'Boo Boo Sugar' 28:14 Giving Back to the Industry: The Giving Kitchen Initiative 33:05 Conclusion and Final Thoughts ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai

In this episode of the Restaurant Growth Show podcast, the hosts engage in a fascinating discussion with acclaimed food reporter and author, Corey Mintz. They delve into the intricacies of dynamic pricing in restaurants and how it can impact profitability. Corey shares his insights on the humiliation faced by fast-food chain Wendy's due to their mishandling of the dynamic-pricing announcement. The hosts and Corey also discuss the potential backlash restaurants may face from customers if dynamic pricing is not implemented transparently and with consideration for customer trust. The discussion extends to issues like tipping, AI technology in drive-thrus, and the importance of restaurants reassessing their pricing strategies routinely. Towards the end, Corey talks about his personal journey and experiences with food, including his challenge of eating everything on the Tim Hortons menu. 00:00 Introduction and Guest Presentation 00:34 Corey Mintz's Unique Food Experiences 02:54 Engaging Kids with Food 04:22 The Future of Dining Out 09:11 The Impact of Dynamic Pricing 09:27 The Wendy's Debacle 13:54 The Transparency of Dynamic Pricing 19:06 The Future of Dynamic Pricing Articles and resources https://www.businessinsider.com/wendys-surge-dynamic-pricing-controversy-fast-food-cost-uber-airlines-2024-2 https://coreymintz.ca/ ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.a

This episode examines how recent changes in legislation altered the gig economy, particularly focusing on the impacts witnessed in Seattle and potential effects of British Columbia's Bill 48. The video discusses the unintended consequences of Seattle's law aimed at bettering gig workers' pay and working conditions. Although the law had noble intentions, it eventually led to higher costs for restaurants, increased prices for customers, reduced online orders and potential job losses. The downside revealing that beneficial intentions do not always manifest beneficial outcomes. Additionally, the episode implores all stakeholders, including governments, companies, gig workers, and third-party delivery platforms, to collaboratively participate in future legislation processes, ensuring a balance between workers' rights and business needs. Finally, the episode provides advice for restaurateurs on how to adapt to the changing gig economy landscape and stay updated on new laws and their impacts. 00:00 Introduction to the Gig Economy 00:16 The Impact of Seattle's New Law on Gig Workers 00:30 The Unintended Consequences of Good Intentions 01:47 The Importance of Stakeholder Involvement in Legislation 02:46 A Warning to British Columbia: Learn from Seattle's Mistakes 03:16 The Role of Third-Party Delivery Companies in the Gig Economy 04:03 The Responsibility of Government and Corporations 04:23 Advice for Restaurateurs Navigating the Gig Economy 04:50 The Future of the Gig Economy 05:03 Conclusion: The Future is What We Make It ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai

In this episode, hosts Gordon and Jose discuss issues plaguing the restaurant industry, including labor shortages and customer expectations. They analyze a New York Times article by food reporter Corey Mintz, who proposes solutions related to tipping policies and operational models. The hosts also discuss how technology, like artificial intelligence in dynamic pricing, can be leveraged to improve profitability. They take into account examples of businesses implementing non-tipping policies and the importance of adopting innovative strategies to deal with dwindling profit margins and labor shortages. 00:00 Introduction: The Problem with Your Favorite Restaurant 00:27 Meet the Hosts: Gordon and Jose 02:30 The Current State of the Restaurant Industry 02:41 Workforce Issues and Management Challenges 11:03 Proposed Solutions: Rethinking Tipping and Customer Expectations 15:18 Dynamic Pricing: A Technological Solution 18:56 Conclusion: Embracing Change for a Sustainable Future Article referenced: https://www.businessinsider.com/restaurants-america-eating-out-crisis-your-fault-labor-shortage-tipping-2024-2

This episode discusses the rise of robotics in the restaurant industry, highlighting how McDonald's in Texas is now almost fully operated by robots. The host, Jose, notes the challenges driving this shift, such as rising wages and a tight labor market. The video also explores the implications of robotics for independent operators and smaller chains, suggesting that partnerships with tech firms could make automation affordable and scalable. Jose emphasizes the importance of innovation in the restaurant industry and encourages small establishments to consider automated solutions, like AI-driven customer service and robotic kitchen assistants. Although mainstream implementation of robots may still be a decade away, Jose advises restaurants to start planning for such eventualities. 00:41 The Motivation Behind the Robotic Shift 00:51 The Impact on Smaller Players 01:01 Examples of Automation in the Industry 01:12 The Future of Robotics in Restaurants 02:03 Conclusion: Embracing Innovation ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai