In this episode of the restaurant growth show podcast, we sit down with David Dittenber, an entrepreneur with over 25 years of experience in the restaurant industry, to discuss his journey from starting as a dishwasher to creating BYOD, an operational management platform that uses AI to provide real-time predictive data for restaurateurs. Dittenber shares his insights on integrating technology with traditional business models, the importance of aligning people, process, and technology for successful innovation, and how BYOD and its virtual assistant Mabel are transforming daily operations in restaurants. The conversation also covers the challenges and benefits of adopting new technologies in the restaurant industry, the role of predictive analytics in restaurant management, and effective marketing strategies for attracting and retaining customers. Additionally, Dittenber highlights the significance of cloud-based point of sale systems and offers advice on fostering innovation within teams.

00:12 Unveiling BYOD: Revolutionizing Restaurant Management

03:12 The Genesis of BYOD and Mabel: A Tech Solution for Restaurants

08:01 AI and Machine Learning: Enhancing Decision-Making in Restaurants

11:32 The Essential Tech Every Restaurant Needs: Cloud-Based POS

13:17 Balancing Tried and True Technologies with New Innovations

18:20 Harnessing Predictive Analytics in Restaurant Management

18:33 The Realities of Implementing AI and Data Analytics

23:08 Navigating Post-Pandemic Changes and Staff Turnover

25:12 Leveraging Technology for Customer Loyalty and Marketing

26:08 Innovative Use of Technology to Enhance Customer Experience

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👋 ABOUT Dynpricing Technologies

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