Introduction

In this episode of the Post-Acute POV, our host Kelly Keefe, VP of community solution strategy at MatrixCare, is joined by Beth Baerman, director of communications, Attendance on Demand, to have a conversation on how to improve employee engagement across post-acute care.

Join Kelly and Beth as they discuss the definition of employee engagement, the importance of perceived organizational support, and how technology can help alleviate problems in workforce management. This episode will explain two-way communication between your organization and employees and help you facilitate co-employee support. Listen to their discussion below.

Topics discussed during today’s episode:

1. [01:15 – 02:11]: Beth describes her origin story and how she found her focus on improving employee engagement.
2. [02:37 – 03:41]: Defining employee engagement as an employee’s emotional investment in their job and in their organization.
3. [3:49 – 6:03]: How employee engagement impacts a post-acute care organization’s bottom line.
4. [6:10 – 10:14]: Because many jobs in post-acute care are similar, an employee’s engagement with their organization is especially important.
5. [10:24 – 14:13]: Beth explains how to improve perceived organizational support.
6. [14:20 - 19:39]: How technology can be used in workforce management and affect employees’ overall satisfaction with their job.
7. [19:51 - 24:19]: The importance of two-way communication between your organization and employees.
8. [24:25 - 29:27]: Co-employee support and how an organizational emphasis on this topic can keep employees happy.
9. [29:27 – 30:35]: Key takeaways from this conversation on keeping employees engaged.

Resources

• Learn more about MatrixCare at: https://www.matrixcare.com/
• Find out more about TimeTracker, our workforce management solution: https://www.matrixcare.com/resource/timetracker/
• Read the transcript of today’s episode
• Listen to more episodes of the Post-Acute POV

Disclaimer

The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.

©2021 by MatrixCare