High-Stress Communication: Strategies for Conflict Resolution

Mind Pilot

Jan 31 2024 • 16 mins

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Mind Pilot Episode 57

In this enlightening episode of Mind Pilot, Dr. Jana Price-Sharps and returning guest Dr. Matthew Sharps delve into the complexities of high-stress communication and its effect on conflict resolution. They explore the physiological and psychological responses in fight or flight situations, discussing how stress impacts cognitive functions like memory, decision-making, and impulse control. The conversation also offers practical advice for first responders and others in high-stress jobs, emphasizing the importance of de-escalating arousal levels for effective communication at home and in the workplace.

Topic covered

  • FIGHT OR FLIGHT: Analyzing how stress triggers the fight or flight response and its impact on communication.
  • IMPULSIVE SPEECH: Exploring the tendency towards impulsive speech under stress and strategies to manage it.
  • COGNITIVE IMPACT: Discussing the effects of stress on cognitive functions and decision-making.
  • TRANSITIONING STYLES: Tips for transitioning communication styles from high-stress environments to home life.

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