SUMMARY
As a contractor for Medicare, Kepro serves as the Beneficiary and Family Centered Care Quality Improvement Organization, also referred to as a BFCC-QIO. While Kepro provides BFCC-QIO services in 29 states, the general information is relevant to everyone who has Medicare (including Medicare Advantage) and everyone who works with people who have Medicare.

This episode is a conversation with our guest, Talena Ford, Programs Supervisor at the Oklahoma Department of Human Services. Talena Ford has built a career in nonprofit work, helping people access support and resources. She holds a Master's degree in Administrative Leadership from the University of Oklahoma and serves as a Programs Supervisor at the Oklahoma Department of Human Services. In this role, she manages grants that provide support for individuals with special needs and their family caregivers, focusing on home and community-based resources. Talena is committed to finding innovative ways to support family caregivers in Oklahoma. In this podcast, Ms. Ford will share information about caregiving. She will share information on caregiving resources, respite, and ways to improve as a caregiver.

For more information about Kepro BFCC-QIO, please visit www.keproqio.com.

KEY TOPICS

00:29: Overview, introduction of guest, Talena Ford
03:13: Information about caregiving resources
05:00: What is respite?
08:47: Ways to improve as a caregiver
13:23: Final thoughts

SUBSCRIBE
Subscribe to our newsletters: Case Review Connections, On the Healthcare Front

RESOURCES

BFCC-QIO Information for stakeholders: www.keproqio.com/partners
BFCC-QIO Information for people who have Medicare: www.keproqio.com/bene
Oklahoma caregiving information: https://okcares.org
AAA information: https://eldercare.acl.gov/Public/About/Aging_Network/AAA.aspx

Music: Motivational Upbeat Corporate by RinkevichMusic
https://soundcloud.com/rinkevichmusic
Video Link: https://youtu.be/U78mgVaM12M