SUMMARY
As a contractor for Medicare, Kepro serves as the Beneficiary and Family Centered Care Quality Improvement Organization, also referred to as a BFCC-QIO. While Kepro provides BFCC-QIO services in 29 states, the general information is relevant to everyone who has Medicare (including Medicare Advantage) and everyone who works with people who have Medicare.

This episode is a conversation with our guest from Kepro. Dr. Jessica Whitley is the Chief Medical Officer for Kepro and works on the Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO) contract.

For more information about Kepro BFCC-QIO, please visit www.keproqio.com.

KEY TOPICS
00:29: Introduction of host and information about Kepro
01:05: Introduction of guest, Dr. Jessica Whitley
04:05: Explanation of person and family engagement
08:30: Ways people can engage in their health care
18:45: How health literacy impacts health outcomes

SUBSCRIBE
Subscribe to our newsletters, Case Review Connections, On the Healthcare Front: https://keproqio.com/newsletters.aspx

RESOURCES

Information for stakeholders: https://keproqio.com/partners/

Information for people who have Medicare: https://keproqio.com/bene/

Music: Motivational Upbeat Corporate by RinkevichMusic
https://soundcloud.com/rinkevichmusic
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