Cleaning Processes with Jerry

Jerry Bauer

Welcome to the Hospitality Cleaning 101 Podcast, your go-to source for all things related to chemical and cleaning solutions in the hospitality industry. I'm your host, Jerry Bauer, a 35-year veteran in the field, and I'm excited to share my knowledge and experience with you. In each episode, we'll explore innovative solutions and processes that can help you save time, effort, and money in your cleaning operations. From the latest trends to time-tested techniques, we'll cover it all. So tune in every other week and join me as we dive into the world of cleaning. And if you love the show, don't forget to subscribe, rate, review, like, and share. Your support means the world to us. Let's get started!

read less
EducationEducation
BusinessBusiness
How ToHow To
EntrepreneurshipEntrepreneurship
ManagementManagement

Episodes

The Hidden Ingredient for Sales Success Through Imagination
Feb 13 2024
The Hidden Ingredient for Sales Success Through Imagination
Watching my grandchildren turn cardboard boxes into castles got me thinking—when did we lose that spark of imagination in our professional lives? This episode is all about rediscovering that creative flair and how it's the secret sauce in the sales cycle. Imagine trying to sell something as mundane as cleaning chemicals; it's not about the product itself but the story you weave and the problems it solves. I pull from the well of my own experiences, reflect on the ingenuity of icons like Walt Disney and Albert Einstein, and share how channeling a child-like imagination cultivates unique solutions and transforms customer interactions in the cleaning industry. I even let you in on my personal journey of reigniting imagination through journaling and literature and how it's a game-changer for thinking outside the box.Let's face it, who doesn't want an extra edge in business? That's exactly what tapping into your imaginative potential can give you. This isn't just playtime—it's about leveraging creativity to enhance customer service, find cost-effective methods, and secure outstanding outcomes. Throughout the conversation, you'll find practical strategies to weave imaginative thinking into your business fabric. By doing so, you'll not only enrich your professional toolkit but also redefine how to address and exceed client expectations. So, if you're ready to bring a little magic into your sales approach and discover the untapped potential of your own creative mind, this is the episode for you. No guests, no distractions—just unadulterated inspiration to fuel your success.Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com
Matt Stinchfield The Brewery Safety Consultant
Nov 30 2023
Matt Stinchfield The Brewery Safety Consultant
Ever wonder how a brewery maintains safety among hops, grains, and large equipment? Join us on this enlightening journey as we converse with Matt Stinchfield, a renowned safety guru in the brewery industry. With his rich background and extensive knowledge, Matt eloquently illustrates the significance of behavioral and systems safety in the workplace. He offers valuable insights into his work with the Brewer's Association and gives us a sneak peek into his book, Brewery Safety. We forge ahead to explore the intricate world of safety enforcement in breweries, the role insurance companies play, and the regulatory framework that secures a robust safety culture.But wait, there's more! We switch gears to sit down with Jerry, a beer connoisseur and judge with a knack for puns. Jerry shares his captivating journey in beer judging, elaborating on the art of sensory evaluation, and his unending passion for puns. Not just that, Jerry is ready to connect with you! Feel free to reach out with any questions or comments at palatejack@gmail.com. As we wrap up this episode, we leave you with a warm Thanksgiving message, underlining the weight of staying safe and hygiene conscious. Whether you're a beer lover or intrigued by workplace safety, this episode is a treasure trove of knowledge and fascinating tales from the industry.Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com
Interview with Mark Ohlmann of Food Safety Innovation
Oct 4 2023
Interview with Mark Ohlmann of Food Safety Innovation
In this episode of Clean Processes with Jerry, Jerry introduces his special guest, Mark Ohlman. Jerry and Mark discuss their online interactions and the value of learning from differing perspectives. A food safety expert with extensive experience is valuable in the food service industry. They possess a deep understanding of the various aspects of food safety, including regulations, best practices, and problem-solving techniques. This expertise is gained through years of hands-on experience in different roles within the industry.One such expert is Mark Ohlman, the founder of Food Safety Innovation. With over 40 years of experience in food service, Mark has worked in various positions, ranging from bussing tables and washing dishes to being a health inspector and director of food safety for companies. His diverse background has given him a comprehensive understanding of the industry and its challenges.Mark's passion for food safety is evident in his dedication to helping others. He believes in connecting with people and using empathy to solve problems. Having been in the shoes of different roles within the food service industry, Mark understands the challenges and frustrations that professionals face. By approaching problem-solving with empathy, he can offer practical solutions that save time and make processes more efficient.Mark's experience as a total quality manager for Darden, a renowned food service company, further highlights his expertise. In this role, he oversaw food safety and quality for multiple states and brands. Any issues related to food safety, such as pest control, health department compliance, and foodborne illnesses, fell under his purview. This experience allowed him to develop a deep understanding of the complexities involved in maintaining food safety standards across a large organization.Mark's knowledge and expertise make him a valuable resource for businesses in the food service industry. His company, Food Safety Innovation, leverages his lifetime of experience to provide guidance and solutions to food service professionals. By understanding each business's unique challenges, Mark can tailor his advice and recommendations to ensure compliance with regulations and best practices.In conclusion, a food safety expert with extensive experience, such as Mark, brings knowledge and problem-solving skills to the table. Their understanding of regulations, best practices, and industry challenges allows them to provide valuable guidance and support to businesses in the food service industry. With their expertise, companies can ensure their products' safety and quality while improving efficiency and compliance.Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com
Scent and Fragrance Chemical Branding with Sean Kemper
Dec 1 2022
Scent and Fragrance Chemical Branding with Sean Kemper
Did you know that scents can trigger good memories in the minds of your customers? Branding your business with a signature scent that your customers can always relate to is a smart move. In this episode, we have Sean Kemper explain how to improve guest experience through scents and fragrances in your rental property or hotel. Sean is the owner of ETI Solutions, a company with a deeper vision to help educate and train short-term rental companies while continuing to bring innovative equipment, cleaning, and disinfecting products to the industry.Listen in to learn how hotels and rental properties are triggering memories by expertly applying and matching scents and fragrances. What You Will Discover: ·         [3:35] Sean talks about his interest and intrigue in scents and fragrances. ·         [5:00] The psychology of scents – how scents can trigger good memories.·         [7:04] How hotels and rental properties apply and match their fragrances. ·         [8:06] Why nursing homes are not a great market for fragrances. ·         [10:03] He shares the main customers for fragrances besides rentals. ·         [13:56] Why the fragrance business is easier when sold directly to consumers. ·         [16:00] Sean on what’s new for rental properties. Relevant Links:·         ETI Solutions Website: https://etisolutions.co/ ·         ETI Solutions Facebook: https://www.facebook.com/ETISolutionsChemistryCleaningCustomerSatisfaction·         Sean’s Website: www.hospitalitycleaning101.com ·         Email: sean@etisolutions.co Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com
Interview with Jack Ellison Founder of Clean Square
Nov 11 2022
Interview with Jack Ellison Founder of Clean Square
JACK ELLISON - SHOW NOTES - CLEANING PROCESSES WITH JERRY  Summary Given a choice, would you hoard information or share it with the rest of the world to grow together? Jack Ellison, Founder of the CleanSquare community and Vice President of Sales and Distribution at Cleanslate Group, joins the Cleaning Processes podcast today to get into why he would not and how he’s built his community solely to help business owners and people in the cleaning industry learn from each other unselfishly. Jack got into this business about 25 years ago, starting with landscape architecture. Realizing he was making more money bartending part-time than through his full-time landscape architecture job, he decided to get into real estate management and gradually got into property management. He then gained interest in the supplier side. He formed a company called SiteStuff Inc., which he ran for five years before venturing into various senior sales and distribution roles in companies. CleanSquare is his passion project – a dedicated community that aims to help people help one another – that birthed out a pesky problem: some people had all the knowledge but were unwilling to share it with others. Jack sincerely believes that it’s every knowledgeable person’s responsibility, no matter the professional roles they’ve undertaken, to share the wealth of expertise and information they’ve gathered with those who would benefit from it. It is like-minded folks that make his community a true success! In today’s episode, he talks about the importance of knowledge-sharing, networking, education, and collective growth, sharing valuable insights from his professional journey to connect with you. He also shares tips to succeed in the real estate industry despite market fluctuations, like those brought in due to the coronavirus pandemic. Do not forget to tune in! Highlights: ●        Jack’s experience as an entrepreneur with SiteStuff and how he led the business from million-dollar monthly losses to a $100 million empire in 5 years.●        Cleansq’s mission: Create a community that’s always open to giving each other feedback, helping with questions, and, basically, sharing knowledge wholeheartedly. CleanSquare is designed to be an unselfish knowledge-exchange community.●        Lessons on management and distribution.●        Networking and the power of the community.●        Jack’s experience at the ISSA show.●        Why Jack believes industries will be better prepared for any unprecedented changes worldwide if they happen, taking note of the lessons from the pandemic. About Jack Jack Ellison is the Founder of the CleanSquare community and Vice President of Sales and Distribution at Cleanslate. Connect with Jack Website: Cleansq.com Email: jack.ellison@cleansq.com LinkedIn:  https://www.linkedin.com/in/cleanjack/ Connect with Us Website: https://www.podpage.com/cleaning-processes-with-jerry/Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com
How Management Can Create More Sales in the 4th Quarter
Oct 18 2022
How Management Can Create More Sales in the 4th Quarter
The importance of your delivery driver as being your best salesman: The impact of your driver or delivery personnel is more important than you might imagine when it comes to your business. With drivers delivering more and more items in today's B to C world, they seem to be at a premium and in demand, and rightfully so. In my world, it is not unusual to get more than one Amazon delivery just to my house daily.Recent PodcastIn my recent podcast with Bob Natale, Laundry Consultant, this subject came up, and here are some of the takeaways. The link for my podcasts is https://www.hospitalitycleaning101.com/podcast/.Whether your company has one truck or a fleet of delivery vans, management and owners need to realize their drivers' importance. In many cases, they are the company's brand identity face, and it's no longer the salesperson. See, fewer salespeople see their customers as much because of lockdowns, gas prices, and Zoom, for a few. So makes the formula, in many cases, your driver, your BRAND.When a customer calls your office, do you answer with the same person who knows everyone by name, or is it voicemail prompts? Possibly that makes my point as the reason they see their driver as your BRAND. But, in doing so, you have the responsibility to have them in appropriate attire and professional image. Especially if you are selling chemicals or cleaning products, it's imperative. But then again, is your vehicle clean?Key PointsIn my recent podcast with Bob, we reviewed-The driver should convey a positive impression to all customers' business parties.Drivers can influence future sales with suggestions and recommendations at the actual point of purchase.If there is a backorder, it can be addressed immediately, and make sure a solution is in place.Have they seen any new construction on their route which resembles a business that would fit the persona of a new customer?A paperwork trail should be made out and turned in at the end of the day with the management with any issues they might have heard.Also, the driver can be trained to look for opportunities and let the customer know a salesperson will contact them later in the day. ( Hopefully, the salesperson or office follows up )If there is a billing problem, it can be communicated to the office immediately.Now lets me explain there is a time restraint for all of this because the driver has a time limit that I am also aware of.Let's now be accurate because the driver only has a certain amount of time, and we don't want them driving faster or breaking the laws on parking. So what can and should you do? The answer is straightforward: to pay them for their efforts. Rewarding their actions helps alleviate this, and it's a win-win proposition. They will find the time if they are compensated.As Bob stated, you need not want to make drivers commissioned or paid for the complete order; however, they should make extra money for any new sales.As any medium-sized companies try to grow their sales with existing accounts versus acquiring new buildings, the driver can recommend the end-user with a possible flyer or even drop off a sample.SummaryThe driver has a significant position, which is now more than ever. Therefore, up to their image with a crisp uniform, offer immediate compensation and bonuses, and your business will be rewarded for your efforts.Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com