In this solo episode, Jerry discusses the importance of proper follow-up after a sales call. He reflects on his experience and highlights the significance of showing expertise and agility when following up with potential new clients. Jerry emphasizes the balance between not following up at all and bombarding with emails. You can tune in to gain insightful tips on effective follow-up strategies in sales.#salesprocess #salesstratergies # followupsalesDifferent Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com

Watching my grandchildren turn cardboard boxes into castles got me thinking—when did we lose that spark of imagination in our professional lives? This episode is all about rediscovering that creative flair and how it's the secret sauce in the sales cycle. Imagine trying to sell something as mundane as cleaning chemicals; it's not about the product itself but the story you weave and the problems it solves. I pull from the well of my own experiences, reflect on the ingenuity of icons like Walt Disney and Albert Einstein, and share how channeling a child-like imagination cultivates unique solutions and transforms customer interactions in the cleaning industry. I even let you in on my personal journey of reigniting imagination through journaling and literature and how it's a game-changer for thinking outside the box.Let's face it, who doesn't want an extra edge in business? That's exactly what tapping into your imaginative potential can give you. This isn't just playtime—it's about leveraging creativity to enhance customer service, find cost-effective methods, and secure outstanding outcomes. Throughout the conversation, you'll find practical strategies to weave imaginative thinking into your business fabric. By doing so, you'll not only enrich your professional toolkit but also redefine how to address and exceed client expectations. So, if you're ready to bring a little magic into your sales approach and discover the untapped potential of your own creative mind, this is the episode for you. No guests, no distractions—just unadulterated inspiration to fuel your success.Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com

First, please allow me to apologize for my voice today after having back-to-back colds.Welcome to "Jerry Processes," the podcast I've been dreaming of for two years since embarking on this podcasting journey! I'm Jerry, and I'm thrilled to finally bring you the discussions I've been itching to have. This podcast delves into a question that has intrigued me since the beginning – the distinction between selling tangible and intangible products.Join me as we explore the nuances of selling tangible and intangible items, delving into the unique challenges, strategies, and perspectives. Whether you're in the business of physical goods or services, this podcast is for you.I invite you to enjoy, like, and share "Jerry Processes" with others, regardless of the products they're selling. Let's build a community that thrives on diverse insights and experiences. So, buckle up, get ready to unravel the intricacies of the sales world, and let's navigate this exciting journey together.Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com

Ever wonder how a brewery maintains safety among hops, grains, and large equipment? Join us on this enlightening journey as we converse with Matt Stinchfield, a renowned safety guru in the brewery industry. With his rich background and extensive knowledge, Matt eloquently illustrates the significance of behavioral and systems safety in the workplace. He offers valuable insights into his work with the Brewer's Association and gives us a sneak peek into his book, Brewery Safety. We forge ahead to explore the intricate world of safety enforcement in breweries, the role insurance companies play, and the regulatory framework that secures a robust safety culture.But wait, there's more! We switch gears to sit down with Jerry, a beer connoisseur and judge with a knack for puns. Jerry shares his captivating journey in beer judging, elaborating on the art of sensory evaluation, and his unending passion for puns. Not just that, Jerry is ready to connect with you! Feel free to reach out with any questions or comments at palatejack@gmail.com. As we wrap up this episode, we leave you with a warm Thanksgiving message, underlining the weight of staying safe and hygiene conscious. Whether you're a beer lover or intrigued by workplace safety, this episode is a treasure trove of knowledge and fascinating tales from the industry.Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com

In this episode of Cleaning Processes with Jerry, he discusses the challenge of beating the status quo in the cleaning industry. Whether it's selling chemicals and services or offering cleaning company services, Jerry shares his experiences in trying to win over clients who have been with their current provider for a long time. He provides insights and tips for overcoming this obstacle and expanding your market. Stay tuned for Jerry's contact information and his plans for a future Facebook group.Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com

In this episode of Clean Processes with Jerry, Jerry introduces his special guest, Mark Ohlman. Jerry and Mark discuss their online interactions and the value of learning from differing perspectives. A food safety expert with extensive experience is valuable in the food service industry. They possess a deep understanding of the various aspects of food safety, including regulations, best practices, and problem-solving techniques. This expertise is gained through years of hands-on experience in different roles within the industry.One such expert is Mark Ohlman, the founder of Food Safety Innovation. With over 40 years of experience in food service, Mark has worked in various positions, ranging from bussing tables and washing dishes to being a health inspector and director of food safety for companies. His diverse background has given him a comprehensive understanding of the industry and its challenges.Mark's passion for food safety is evident in his dedication to helping others. He believes in connecting with people and using empathy to solve problems. Having been in the shoes of different roles within the food service industry, Mark understands the challenges and frustrations that professionals face. By approaching problem-solving with empathy, he can offer practical solutions that save time and make processes more efficient.Mark's experience as a total quality manager for Darden, a renowned food service company, further highlights his expertise. In this role, he oversaw food safety and quality for multiple states and brands. Any issues related to food safety, such as pest control, health department compliance, and foodborne illnesses, fell under his purview. This experience allowed him to develop a deep understanding of the complexities involved in maintaining food safety standards across a large organization.Mark's knowledge and expertise make him a valuable resource for businesses in the food service industry. His company, Food Safety Innovation, leverages his lifetime of experience to provide guidance and solutions to food service professionals. By understanding each business's unique challenges, Mark can tailor his advice and recommendations to ensure compliance with regulations and best practices.In conclusion, a food safety expert with extensive experience, such as Mark, brings knowledge and problem-solving skills to the table. Their understanding of regulations, best practices, and industry challenges allows them to provide valuable guidance and support to businesses in the food service industry. With their expertise, companies can ensure their products' safety and quality while improving efficiency and compliance.Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com

In this episode of Cleaning Processes with Jerry, Jerry interviews Jeff Dusich, the founder of Best Dang Products. They discuss Jeff's journey in the cleaning industry and how he came up with the name for his company. Jeff shares insights about his background and his experience in the chemical and cleaning industry. Tune in to learn more about Jeff and his innovative cleaning solutions and the name you will never forget!Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com

I am sorry I understand there are a couple of audio problems, mainly towards the beginning- Bill does a great job.In this episode, Jerry interviews Bill Marler, a renowned lawyer and food safety advocate. Bill is known for his work representing the people who sued Jack in the Box in the 1990s, which led to a movement for food safety. He has since dedicated his time and resources to fighting for better food safety laws. Jerry shares his admiration for Bill's commitment and recounts how Bill went above and beyond to help him with technical difficulties during their Zoom podcast interview. Jerry also highlights the upcoming Netflix documentary, "Poisoned," which features Bill and his work. Tune in to hear more about Bill's impactful career and the importance of food safety.Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com

This episode of the Clean Processes podcast focuses on Earth Day and its history. In 1970, Senator Gaylord Nelson proposed the event, and Walter Cronkite covered it on TV. Today, it is not widely covered by the press, and little progress has been made over the past 53 years. Jerry talks about the advances in green chemical production and shares tips for using green products and what other things both manufacturers and cleaning companies can do Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com

In this podcast, the host discusses the importance of mastering the art of listening to succeed in any industry. Jerry emphasizes that effective listening can lead to better business relationships and offer tips on improving your listening skills. These tips include paying attention to body language, asking open-ended questions, avoiding distractions, and practicing active listening. Jerry also shares some common listening mistakes people make, including himself, and how to avoid them. Overall, the podcast provides valuable insights into becoming a better listener and building stronger business relationships.Blog Posthttps://www.hospitalitycleaning101.com/11-ways-how-listening-can-improve-your-sales-performance/Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com

Recently I was asked to do a podcast on Alliances that Create Differentiation which I so obliged.I have also done a blog post which can be seen here @  https://www.hospitalitycleaning101.com/alliances-that-create-value-differentiation/In this podcast episode, I review how my alliance with a water-softening company created value for my prospects and customers. I suggest that you frequently and independently go outside your company and sometimes look for these golden opportunities.Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com

Listen today as Jerry uncovers some fundamental differences between clients and customers. It does not matter if you are looking for a product or service or selling the same; you need to understand the dynamics of the differences.Even though Jerry spoke about this same subject some 30 years ago in a presentation to a nationally known hair stylist school, he needed to dig deeper into his understanding when at a funeral.Also, check out the accompanying blog post, where he goes deeper into his thoughts.https://www.hospitalitycleaning101.com/uncovering-more-differences-between-clients-and-customers/Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com

Today Jim Lopolito joins Jerry to review the book he just wrote, Focusing On Expense Loss, where Jim's forward-looking thinking reduces some of the errors made by restaurant and hospitality managers and other businesses.With an expense loss methodology, readers and listers can condition their foresight to achieve their desired solutions.Jim is a full-time Hospitality Consultant offering sustainable solutions and a great source of information.www.lopolitohospitalityconsultants.com#hospitality #growyourbusiness #solveyourproblemsDifferent Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com

At the end of any given year comes a great time to reflect back on both successes and failures as we hope to design a road map for ourselves.At the end of any given year comes a great time to reflect on successes and failures as we plan to design a road map for the following year.After a post online that saidinstead of finishing the year strongwhy don't we finish the year restful and grateful for making it through yet another crazy cycle on earth?I decided to grab the microphone and go through some of the things I was grateful for in 2022.To overcome the fear of failure on an idea of this podcast that was given to me because they thought I could succeed.To push outside my comfort zone to design, build and implement a podcast to bring value to others.I am grateful to my wife, family, and friends who have supported my efforts.As I look to next year, I am the many new potential endeavors and opportunities ahead.Contributing FactorsConsultant, Web Design & Coach Meghan Reedhttps://www.mreedstudio.com/Ideas, Motivator, and SonBrian Bauerhttps://www.mimicmusicservices.com/Amazing WifeNancy Bauerhttps://www.facebook.com/nbauer113Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com

With the holiday season upon us, you may be thinking about what to get your loved ones. If you're stuck on ideas, why not consider a book? In this podcast, I will talk about why books make great holiday gifts and some of my personal recommendations.The Seven Reasons to Purchase a Book for the HolidaysBooks Make Great Conversation StartersBooks Help Expand Your MindBooks Are The Gift That Keeps GivingBooks Make Great Gifts for Any OccasionThe Cost of a Book is an Actual ValueBook Can Change A LifeAmazon Gift Card Comes to the RescueIn summary, there is no gift as unique as a book that can actually change a life. Many have changed mine, and I am sure they will you too.Jerry Bauerwww.hospitalitycleaning101.comDifferent Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com

Did you know that scents can trigger good memories in the minds of your customers? Branding your business with a signature scent that your customers can always relate to is a smart move. In this episode, we have Sean Kemper explain how to improve guest experience through scents and fragrances in your rental property or hotel. Sean is the owner of ETI Solutions, a company with a deeper vision to help educate and train short-term rental companies while continuing to bring innovative equipment, cleaning, and disinfecting products to the industry.Listen in to learn how hotels and rental properties are triggering memories by expertly applying and matching scents and fragrances. What You Will Discover: ·         [3:35] Sean talks about his interest and intrigue in scents and fragrances. ·         [5:00] The psychology of scents – how scents can trigger good memories.·         [7:04] How hotels and rental properties apply and match their fragrances. ·         [8:06] Why nursing homes are not a great market for fragrances. ·         [10:03] He shares the main customers for fragrances besides rentals. ·         [13:56] Why the fragrance business is easier when sold directly to consumers. ·         [16:00] Sean on what’s new for rental properties. Relevant Links:·         ETI Solutions Website: https://etisolutions.co/ ·         ETI Solutions Facebook: https://www.facebook.com/ETISolutionsChemistryCleaningCustomerSatisfaction·         Sean’s Website: www.hospitalitycleaning101.com ·         Email: sean@etisolutions.co Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com

JACK ELLISON - SHOW NOTES - CLEANING PROCESSES WITH JERRY  Summary Given a choice, would you hoard information or share it with the rest of the world to grow together? Jack Ellison, Founder of the CleanSquare community and Vice President of Sales and Distribution at Cleanslate Group, joins the Cleaning Processes podcast today to get into why he would not and how he’s built his community solely to help business owners and people in the cleaning industry learn from each other unselfishly. Jack got into this business about 25 years ago, starting with landscape architecture. Realizing he was making more money bartending part-time than through his full-time landscape architecture job, he decided to get into real estate management and gradually got into property management. He then gained interest in the supplier side. He formed a company called SiteStuff Inc., which he ran for five years before venturing into various senior sales and distribution roles in companies. CleanSquare is his passion project – a dedicated community that aims to help people help one another – that birthed out a pesky problem: some people had all the knowledge but were unwilling to share it with others. Jack sincerely believes that it’s every knowledgeable person’s responsibility, no matter the professional roles they’ve undertaken, to share the wealth of expertise and information they’ve gathered with those who would benefit from it. It is like-minded folks that make his community a true success! In today’s episode, he talks about the importance of knowledge-sharing, networking, education, and collective growth, sharing valuable insights from his professional journey to connect with you. He also shares tips to succeed in the real estate industry despite market fluctuations, like those brought in due to the coronavirus pandemic. Do not forget to tune in! Highlights: ●        Jack’s experience as an entrepreneur with SiteStuff and how he led the business from million-dollar monthly losses to a $100 million empire in 5 years.●        Cleansq’s mission: Create a community that’s always open to giving each other feedback, helping with questions, and, basically, sharing knowledge wholeheartedly. CleanSquare is designed to be an unselfish knowledge-exchange community.●        Lessons on management and distribution.●        Networking and the power of the community.●        Jack’s experience at the ISSA show.●        Why Jack believes industries will be better prepared for any unprecedented changes worldwide if they happen, taking note of the lessons from the pandemic. About Jack Jack Ellison is the Founder of the CleanSquare community and Vice President of Sales and Distribution at Cleanslate. Connect with Jack Website: Cleansq.com Email: jack.ellison@cleansq.com LinkedIn:  https://www.linkedin.com/in/cleanjack/ Connect with Us Website: https://www.podpage.com/cleaning-processes-with-jerry/Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com

The importance of your delivery driver as being your best salesman: The impact of your driver or delivery personnel is more important than you might imagine when it comes to your business. With drivers delivering more and more items in today's B to C world, they seem to be at a premium and in demand, and rightfully so. In my world, it is not unusual to get more than one Amazon delivery just to my house daily.Recent PodcastIn my recent podcast with Bob Natale, Laundry Consultant, this subject came up, and here are some of the takeaways. The link for my podcasts is https://www.hospitalitycleaning101.com/podcast/.Whether your company has one truck or a fleet of delivery vans, management and owners need to realize their drivers' importance. In many cases, they are the company's brand identity face, and it's no longer the salesperson. See, fewer salespeople see their customers as much because of lockdowns, gas prices, and Zoom, for a few. So makes the formula, in many cases, your driver, your BRAND.When a customer calls your office, do you answer with the same person who knows everyone by name, or is it voicemail prompts? Possibly that makes my point as the reason they see their driver as your BRAND. But, in doing so, you have the responsibility to have them in appropriate attire and professional image. Especially if you are selling chemicals or cleaning products, it's imperative. But then again, is your vehicle clean?Key PointsIn my recent podcast with Bob, we reviewed-The driver should convey a positive impression to all customers' business parties.Drivers can influence future sales with suggestions and recommendations at the actual point of purchase.If there is a backorder, it can be addressed immediately, and make sure a solution is in place.Have they seen any new construction on their route which resembles a business that would fit the persona of a new customer?A paperwork trail should be made out and turned in at the end of the day with the management with any issues they might have heard.Also, the driver can be trained to look for opportunities and let the customer know a salesperson will contact them later in the day. ( Hopefully, the salesperson or office follows up )If there is a billing problem, it can be communicated to the office immediately.Now lets me explain there is a time restraint for all of this because the driver has a time limit that I am also aware of.Let's now be accurate because the driver only has a certain amount of time, and we don't want them driving faster or breaking the laws on parking. So what can and should you do? The answer is straightforward: to pay them for their efforts. Rewarding their actions helps alleviate this, and it's a win-win proposition. They will find the time if they are compensated.As Bob stated, you need not want to make drivers commissioned or paid for the complete order; however, they should make extra money for any new sales.As any medium-sized companies try to grow their sales with existing accounts versus acquiring new buildings, the driver can recommend the end-user with a possible flyer or even drop off a sample.SummaryThe driver has a significant position, which is now more than ever. Therefore, up to their image with a crisp uniform, offer immediate compensation and bonuses, and your business will be rewarded for your efforts.Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com

In today's episode, Jerry speaks with Omar Miller about his cleaning company, Advantage Cleaning, in New York City. Omar describes how and why he started his company just a few years ago after being an Uber driver. There, he learned some foundations for succeeding in today's world.From the beginning of going door to door and cold calling whoever would listen, he developed a company that seemed like his family.It is no wonder I tried to get Omar before I even did my first podcast ten months ago. EnjoyDifferent Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com

In today's episode, Jerry speaks with Mike Sawchuk about his recent article in the ISSA Today magazine.https://www.issa.com/articles/a-clean-assessmentThe Articles Title is A Clean Assessment, which deals with using evidence-based data to prove the quality of your cleaning operations.Mike, a consultant with over 30 years of experience, breaks it down to use data to benchmark your team's work to ensure you get the job done and a clean environment.Data can show if improvements are being made to deliver the highest clean, safe, and healthy levels at the lowest cost.When collecting data, you can focus on results.As a bonus, the article and podcast review slips, trips and falls, and the all-important air quality issues are coming to the forefront.Mike can be reached at  https://sawchukconsulting.com/.Different Sites Belowhttps://direct.me/jerrybauerJerry BauerHospitality Cleaning 101Jerry@hospitalitycleaning101.com