In case you missed it: Debbie Boone, CVPM, and Josh Vaisman, MAPPCP (PgD), combined forces in front of a live audience at AAHA’s annual conference, AAHA Con, in September 2023. Debbie and Josh both published books this year, and both of them have appeared on Central Line to talk about them, but the two of them together are unarguably an unstoppable force for positive change.

Mentioned in this episode:

• Hospitality in Healthcare: How Top Performing Practices Boost Team Happiness and Give the Best to Their Patients, by Debbie Boone, CVPM
• Lead to Thrive: The Science of Crafting a Positive Veterinary Culture, by Josh Vaisman, MAPPCP (PgD) (AAHA, 2023)

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This episode was produced by Clear Contender LLC with generous support from CareCredit.

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