Oct 3 2023
”Technician Retention Starts with Positive Leadership” with Natalie Boursiquot, BS, RVT and Liz Hughston, MEd, RVT, LVT, CVT, VTS (SAIM, ECC)
Technician retention and good leadership are inextricably linked, according to Liz Hughston, MEd, RVT, LVT, CVT, VTS (SAIM, ECC) and Natalie Boursiquot, BS, RVT. From the role individuals can play in systemic change to insights into how leadership can show credentialed technicians – and all veterinary team members – they truly matter, these technician leaders make a clear case for why a laser focus on technician empowerment and sustainability just makes sense.
*This was originally intended as a panel discussion including Heather Prendergast, RVT, CVPM, SPHR, but Heather had some tech issues and only makes a short cameo at the beginning of this conversation. Stay tuned for her solo episode!
Mentioned in this episode:
Reach Liz on social media @lizhughston and Natalie @natalie.b.rvtLead to Thrive: The Science of Crafting a Positive Veterinary Culture by Josh Vaisman, MAPPCP (PgD) (AAHA, 2023)Natalie and Heather are co-chairs of the task force behind the 2023 AAHA Technician Utilization Guidelines, available NOW at org/technician-utilization!
Central Line is generously supported by CareCredit.
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This episode was produced by Clear Contender LLC with generous support from CareCredit.
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