”Technician Retention Starts with Positive Leadership” with Natalie Boursiquot, BS, RVT and Liz Hughston, MEd, RVT, LVT, CVT, VTS (SAIM, ECC)

Oct 3 2023 • 1 hr 13 mins

Technician retention and good leadership are inextricably linked, according to Liz Hughston, MEd, RVT, LVT, CVT, VTS (SAIM, ECC) and Natalie Boursiquot, BS, RVT. From the role individuals can play in systemic change to insights into how leadership can show credentialed technicians – and all veterinary team members – they truly matter, these technician leaders make a clear case for why a laser focus on technician empowerment and sustainability just makes sense.

*This was originally intended as a panel discussion including Heather Prendergast, RVT, CVPM, SPHR, but Heather had some tech issues and only makes a short cameo at the beginning of this conversation. Stay tuned for her solo episode!

Mentioned in this episode:

Reach Liz on social media @lizhughston and Natalie @natalie.b.rvt
Lead to Thrive: The Science of Crafting a Positive Veterinary Culture by Josh Vaisman, MAPPCP (PgD) (AAHA, 2023)
Natalie and Heather are co-chairs of the task force behind the 2023 AAHA Technician Utilization Guidelines, available NOW at org/technician-utilization!

Central Line is generously supported by CareCredit.

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This episode was produced by Clear Contender LLC with generous support from CareCredit.

This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors with respect to any information presented. Synchrony and any of its affiliates, including CareCredit and Pets Best (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in the recording are the sole opinions of the speaker. Your receipt of this material constitutes your acceptance of these terms and conditions.