In this episode,

We'll hear from Niraj Patel, Chief Information Officer at Greystone. He has worked in leadership roles including Chief Strategy Officer, CIO, Board Member, Adjunct Professor, co-founder, Diversity & Inclusion Champion, and president. Let's learn from him about technology, operations, business ecosystems, and innovations.

Highlights:

1. Niraj's Career Path: He had an exciting career in technology, financial services, and real estate. He started with a dual degree program in MIS and finance, which laid the foundation for his career.

2. Accelerated Career Growth: Niraj's career growth was accelerated due to his passion for what he did and his focus on understanding and meeting customer needs.

3. Importance of Internal Relationships: Niraj emphasized the significance of building strong internal relationships within the company. Many employees focus on their skills and external customer relationships but miss out on the value of internal connections.

4. Navigating COVID Challenges: The COVID-19 pandemic brought significant challenges to the real estate industry. Greystone had to adapt quickly, enabling work-from-home setups, virtual tours of apartments, and enhancing infrastructure to support the changing needs of customers.

5. The Value of Mentors: Niraj highlighted the importance of mentors in his life, both professionally and personally. Mentors come and go, providing unique insights and guidance at different stages of one's career.

6. Working with AI and Machine Learning: Niraj is passionate about AI and machine learning. He emphasized that AI is not here to replace humans but to work with them, enabling better decision-making and enhancing the overall experience.

7. The Power of Adoption: Successful adoption of technology requires understanding individuals' unique needs and finding the right use cases that resonate with them.

8. Career Advice for Aspiring CXOs: Niraj's advice for aspiring CXOs is to be human, make genuine connections, raise your hand for opportunities, communicate effectively, and look at your career holistically. Continuous learning and building relationships with both internal and external stakeholders are essential for success.

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