James McDonough is the Founder and CEO of FAT FINGER, a digital standard operating procedure software platform that empowers frontline workers to work more efficiently. Its easy drag-and-drop builder empowers anyone to create digital procedures in seconds.

James’ international industry experience includes internet technology, oil and gas, mining, forest and pulp and paper, and government and consumer goods. He is a passionate entrepreneur, technologist, and past top-tier management consultant. A sought-after speaker, James has held many industry forums and spoken at top universities worldwide on a range of topics, including entrepreneurship, innovation, industrial internet of things (IIoT).

In this episode:

The most successful companies use workflows and procedures to run operations and achieve business objectives. Documenting and implementing these processes save time and money and boost efficiency. So, how can your business get started and take advantage of these benefits?

Creating SOPs (standard operating procedures) requires a time investment, communication, and relevant information. But using automated workflows, FAT FINGER makes it easy for employees to access relevant information to complete their tasks, and its drag-and-drop builder enables anyone to create digital procedures in seconds. According to James McDonough, automating procedures is a great way to empower employees, promote efficiency, and improve communication and collaboration. These benefits positively impact engagement among employees, management, and clients. Investing in automation also helps with time management and reduces human error.

In this episode of the Systems Simplified podcast, Adi Klevit is joined by James McDonough, the Founder and CEO of FAT FINGER, to talk about streamlining workflows with his process documentation platform. They discuss the effects of automated workflows on business operations, how FAT FINGER promotes employee empowerment, and the benefits of documenting processes and procedures.