Join Valerie and Amy this week as they discuss whether mystery shops are worth it. They discuss the value of mystery shops for your customer journey, online presence, service quality and their impact on overall business performance and growth strategies.

Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.

Head to our website www.thedelforgegroup.co.uk where you can;
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At The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.

beauty business coach | beauty salon business coaching | salon owner | online presence | business strategies | business performance

Inside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.