Inside Chat with Valerie & Amy

The Delforge Group

The go-to podcast for business owners in the spa, salon, hair and aesthetics industry, co-hosted by founder of The Delforge Group Valerie Delforge and ex-salon/clinic owner and business coach Amy Gordon. Join Valerie and Amy as they discuss the questions they get on a regular basis from members, in an honest, open and frank chat.

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Inside Chat Episode 46 | Valerie Unveils Leadership Secrets in Book Launch Countdown!
2d ago
Inside Chat Episode 46 | Valerie Unveils Leadership Secrets in Book Launch Countdown!
In this weeks episode, dive into an exciting interview with Valerie, revealing the secrets of her upcoming book, 'I'd Rather Do It Myself: From Micromanagement to Leadership.' As we countdown the book launch in late December, gain valuable insights into leadership and discover the 'why' behind Valerie's journey to write this transformative book.Register your interest in the book launch here : https://www.thedelforgegroup.co.uk/#:~:text=e%3A%20support%40thedelforgegroup.co.ukJoin us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | micromanagement to leadership | how to be a better leader | micromanager | stop micromanaging | leadership book | leadership tips | micromanagement tips | business leadershipInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 46 | Valerie Unveils Leadership Secrets in Book Launch Countdown!
2d ago
Inside Chat Episode 46 | Valerie Unveils Leadership Secrets in Book Launch Countdown!
In this weeks episode, dive into an exciting interview with Valerie, revealing the secrets of her upcoming book, 'I'd Rather Do It Myself: From Micromanagement to Leadership.' As we countdown the book launch in late December, gain valuable insights into leadership and discover the 'why' behind Valerie's journey to write this transformative book.Register your interest in the book launch here : https://www.thedelforgegroup.co.uk/#:~:text=e%3A%20support%40thedelforgegroup.co.ukJoin us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | micromanagement to leadership | how to be a better leader | micromanager | stop micromanaging | leadership book | leadership tips | micromanagement tips | business leadershipInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 45 | What Are The Keys Things That Put People Off Coming Back To Your Business?
Nov 13 2023
Inside Chat Episode 45 | What Are The Keys Things That Put People Off Coming Back To Your Business?
Today Valerie & Amy unpack the reasons why clients may not return, along with their suggestions on building lasting relationships.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coachInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 44 | I Know I Need To Look More At My Numbers But I Don't Know Where To Begin!
Oct 30 2023
Inside Chat Episode 44 | I Know I Need To Look More At My Numbers But I Don't Know Where To Begin!
In this weeks episode Valerie and Amy discuss our Business Analysis coaching service designed for anyone feeling lost or wanting clarity in their business. Within this service, we provide guidance on how to build a monthly budget, we analyse your monthly business performance and dig down into the KPIs that really matter - such as individual and team profitability. Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - Salon Owner's Guide To Commission- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | scalable beauty business | beauty business growth | scalable salon | salon growthInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 43 | Should I Be Offering Treatment Packages?
Oct 23 2023
Inside Chat Episode 43 | Should I Be Offering Treatment Packages?
To Package or Not to Package: In this weeks episode Valerie and Amy discuss the pros and cons of offering packages, loyalty programs, discounts or freebies to clients.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - Salon Owner's Guide To Commission- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | business owner guilt | busy business owner support | business owner supportInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 42 | I Really Struggle With Feeling Guilty No Matter What I Do...
Oct 16 2023
Inside Chat Episode 42 | I Really Struggle With Feeling Guilty No Matter What I Do...
Sometimes as a business owner you may always feel an element of guilt no matter the decisions you make. In this weeks episode Valerie and Amy discuss how to manage these feelings.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - Salon Owner's Guide To Commission- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | business owner guilt | busy business owner support | business owner support | time management Inside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 41 | Why Is It Important To Uphold High Standards & Professionalism?
Oct 9 2023
Inside Chat Episode 41 | Why Is It Important To Uphold High Standards & Professionalism?
In this weeks episode Valerie and Amy discuss how important it is for your team to maintain professionalism in the company of clients and the impression it can give if they don't.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - Salon Owner's Guide To Commission- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | business team | teamwork | building a salon team | salon recruitmentInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 40 | Structuring My Days Is Proving Difficult, What Do You Suggest?
Oct 2 2023
Inside Chat Episode 40 | Structuring My Days Is Proving Difficult, What Do You Suggest?
In this weeks episode, Valerie & Amy discuss how as a business owner, structuring your day is crucial to your success. From setting priorities to managing tasks, having a plan in place can help you stay focused and productive. With a well-structured day, you can ensure that you are making the most of your time and resources, while also avoiding burnout.  Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - Salon Owner's Guide To Commission- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | business owner tips | business owner structureInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 39 | Why Is It Important For My Team To Trial Our Treatments?
Sep 25 2023
Inside Chat Episode 39 | Why Is It Important For My Team To Trial Our Treatments?
In this week's episode Valerie and Amy discuss the importance of your team understanding all of the treatments the salon/spa/clinic offers, regardless whether they are providing those treatments themselves.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - Salon Owner's Guide To Commission- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | business team | teamwork | building a salon team | salon recruitmentInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 38 | Where Do I Start When Building A Customer Journey?
Sep 18 2023
Inside Chat Episode 38 | Where Do I Start When Building A Customer Journey?
In this week's episode, Amy and Valerie dive deep into the significance of the client journey and how it plays a crucial role in creating a relaxing atmosphere for clients. They emphasise the importance of ensuring that clients feel comfortable and satisfied with their experience so that they are more likely to return.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - Salon Owner's Guide To Commission- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | confidence as a business owner | confidence tipsInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 37 | Where Should I Begin When It Comes To Strategy?
Sep 11 2023
Inside Chat Episode 37 | Where Should I Begin When It Comes To Strategy?
We understand that strategy can sometimes feel overwhelming, especially when determining where to start and the areas to prioritise. In this weeks episode Amy & Valerie discuss the benefits of a good strategy and how our Get Strategic Quick Guide can help you begin.Buy & download the Get Strategic Quick Guide here: https://www.etsy.com/uk/listing/1521714307/get-strategic-business-strategy-planner?click_key=21cc0c591b8a418b9cbee13a0f6240b8511ef46a%3A1521714307&click_sum=6c1adab4&ref=shop_home_active_1Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - Salon Owner's Guide To Commission- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | confidence as a business owner | confidence tipsInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 36 | Is It Ok To Stand Still Or Do I Continually Need To Add New Treatments?
Sep 4 2023
Inside Chat Episode 36 | Is It Ok To Stand Still Or Do I Continually Need To Add New Treatments?
Navigating the balance between implementing new ideas and staying in the present can be a challenge for spa and salon owners. In this week's episode, Valerie and Amy share valuable insights on how to approach changes and the importance of taking a pause to reflect, allowing your business to thrive in both stability and innovation.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - Salon Owner's Guide To Commission- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | confidence as a business owner | confidence tipsInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 35 | What Is The Power Hour?
Aug 28 2023
Inside Chat Episode 35 | What Is The Power Hour?
In this weeks episode Valerie and Amy discuss one of our most sought after services: The Power Hour. This is the perfect service if you are seeking advice on a particular topic and really need some guidance. It is designed to be high impact, low investment with no long term commitment required. Discover more here : https://thedelforgegroup.podia.com/po...Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - Salon Owner's Guide To Commission- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | confidence as a business owner | confidence tipsInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 34 | How To Have Confidence When Speaking With My Team?
Aug 21 2023
Inside Chat Episode 34 | How To Have Confidence When Speaking With My Team?
In this episode, Valerie and Amy share valuable insights on cultivating confidence when addressing your team, aiming to inspire and motivate them. They provide expert guidance on the art of impactful communication in both one-on-one interactions and group meetings.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - Salon Owner's Guide To Commission- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | confidence as a business owner | confidence tipsInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 33 | The Delforge Group Business Retreat
Aug 14 2023
Inside Chat Episode 33 | The Delforge Group Business Retreat
This week Valerie and Amy discuss our upcoming exclusive three-day retreat in Jonzac, France! We have only one spot left for our Business Retreat, 13th-17th September! If you happen to be feeling burnout, overwhelmed, or simply want clarity on how to move forward in 2024, this retreat is for you. It's a chance to invest in yourself and take a step back from your busy schedule. If you are interested in booking the last spot, you can view the details of our retreat here https://www.thedelforgegroup.co.uk/business-retreats .Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 10 Business Mistakes That Hurt Your Bottom Line- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | budget support | how to budget | business budgetingInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 32 | What Are Effective Strategies For Managing a Business With Multiple Locations?"
Aug 7 2023
Inside Chat Episode 32 | What Are Effective Strategies For Managing a Business With Multiple Locations?"
In this week's episode, Valerie and Amy tackle the challenges that arise when managing multiple locations for your business, where it often feels like you are constantly fighting fires. They dive into the importance of establishing efficient systems, effective communication channels, and streamlined processes to maintain control.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 10 Business Mistakes That Hurt Your Bottom Line- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | multiple business owner | business owner supportInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 31 | How Do I Know What I Should Be Spending On What?
Jul 31 2023
Inside Chat Episode 31 | How Do I Know What I Should Be Spending On What?
In this week's episode, Valerie and Amy delve into the importance of having a comprehensive understanding of your business expenses, knowing your numbers, and mastering the art of budgeting.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 10 Business Mistakes That Hurt Your Bottom Line- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | budget support | how to budget | business budgetingInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 30 | My Receptionist Is Overwhelmed, What Can I Do To Help Them?
Jul 24 2023
Inside Chat Episode 30 | My Receptionist Is Overwhelmed, What Can I Do To Help Them?
In this week's episode, Valerie and Amy delve into the crucial aspects of supporting your Receptionist/Front of House to not only guarantee a seamless and welcoming experience for all clients but also acknowledge their role as the anchor of your team. Read Amy's recent article providing valuable insights on empowering and appreciating your Receptionist/Front of House team, and discover the significant impact they can have on your overall success. https://professionalbeauty.co.uk/site...Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 10 Business Mistakes That Hurt Your Bottom Line- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | receptionist coaching | reception coaching | front of house coachingInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 29 | Should I Get A Business Partner?
Jul 18 2023
Inside Chat Episode 29 | Should I Get A Business Partner?
In this week's episode, Valerie and Amy discuss the pros and cons of having a business partner and share their insights on whether or not it's the right choice for you. Valerie and Amy draw from their own experiences as successful entrepreneurs and provide practical advice on how to find the ideal business partner and build a thriving partnership.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 10 Business Mistakes That Hurt Your Bottom Line- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | business partnerInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 28 | Where Do I Start If I Want To Sell My Business?
Jul 10 2023
Inside Chat Episode 28 | Where Do I Start If I Want To Sell My Business?
In this week's episode, Valerie and Amy discuss where to begin if you have decided to sell your business. Amy provides great insight into this topic after selling her multi-award-winning salon & clinic 1 year ago. Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 10 Business Mistakes That Hurt Your Bottom Line- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | salon advice | business adviceInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 27 | Should I get a Virtual Assistant?
Jul 3 2023
Inside Chat Episode 27 | Should I get a Virtual Assistant?
In this week's episode, Valerie and Amy discuss whether it is beneficial to have a virtual assistant and if it can add value to your business.Read Amy's blog post that Valerie mentions here : https://professionalbeauty.co.uk/site...Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 10 Business Mistakes That Hurt Your Bottom Line- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | virtual assistant | salon receptionist coachingInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.