Inside Chat with Valerie & Amy

The Delforge Group

The go-to podcast for business owners in the spa, salon, hair and aesthetics industry, co-hosted by founder of The Delforge Group Valerie Delforge and ex-salon/clinic owner and business coach Amy Gordon. Join Valerie and Amy as they discuss the questions they get on a regular basis from members, in an honest, open and frank chat.

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Episodes

Inside Chat Episode 59 | Mastering room occupancy, to maximise business efficiency
Yesterday
Inside Chat Episode 59 | Mastering room occupancy, to maximise business efficiency
In this week's discussion, Valerie and Amy delve into the intricacies of effectively analysing room occupancy within a salon/spa business and how to leverage this analysis for smoother operations. They offer a fresh perspective on business management by examining how space utilisation can be optimised and developed to enhance business performance, particularly when certain areas are under-occupied.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our latest free webinar - Setting Your Target https://thedelforgegroup.podia.com/b6...- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | salon owner | business strategies | business performance | room occupancy | business development | business analysisInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 58 | Mystery shops, are they worth it?
May 6 2024
Inside Chat Episode 58 | Mystery shops, are they worth it?
Join Valerie and Amy this week as they discuss whether mystery shops are worth it. They discuss the value of mystery shops for your customer journey, online presence, service quality and their impact on overall business performance and growth strategies.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our latest free webinar - Setting Your Target https://thedelforgegroup.podia.com/b6...- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | salon owner | online presence | business strategies | business performanceInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 57 | How can owners and managers avoid complacency amongst the team?
Apr 22 2024
Inside Chat Episode 57 | How can owners and managers avoid complacency amongst the team?
This week, Valerie & Amy discuss the difficulties of team complacency and provide actionable insights for owners | managers to tackle this to drive continuous improvement and growth within the team.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our latest free webinar - Setting Your Target https://thedelforgegroup.podia.com/b6670c58-b779-4128-85e9-4a1ff64898fd- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | business tips 2024 | team building Inside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 56 | How do I protect my cashflow?
Apr 8 2024
Inside Chat Episode 56 | How do I protect my cashflow?
In this week's episode, Valerie and Amy dive into the importance of cultivating the right mindset for building a strong cash flow. Elevate your understanding further with our latest free webinar, designed to provide actionable guidance on navigating your targets, your team, and your business effectively. Download and watch now to gain valuable insights  https://thedelforgegroup.podia.com/b6670c58-b779-4128-85e9-4a1ff64898fdJoin us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our latest free webinar - 'How to launch a new brand, new products, new treatments in a Salon or Clinic?' here: https://www.thedelforgegroup.co.uk/br...- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | business tips 2024 | cash flow | cash flow strategy | business targets | financial targetsInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 55 | How do I launch a new brand/treatment successfully?
Mar 25 2024
Inside Chat Episode 55 | How do I launch a new brand/treatment successfully?
This week Valerie & Amy are discussing the secrets to successfully introducing new brands and treatments into your salon or clinic. They touch on pre-launch strategic approaches, effective team training, online marketing strategies, networking and events. Download the free guide mentioned 'How to launch a new brand, new products, new treatments in a Salon or Clinic?' here: https://www.thedelforgegroup.co.uk/brand-treatment-launchesJoin us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our latest free guide - How to launch a new brand, new products, new treatments in a Salon or Clinic?https://www.thedelforgegroup.co.uk/br...- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | brand launch | product launch | business launch | business event | email marketing | business tips 2024Inside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 54 | New members of my team are never working out, what am I doing wrong?
Mar 11 2024
Inside Chat Episode 54 | New members of my team are never working out, what am I doing wrong?
In this weeks episode, Valerie & Amy discuss the common mistakes made during the onboarding process, uncovering the mistakes you may make in integrating new team members effectively. They shares their insights on creating a welcoming environment, while setting clear expectations and performance standards.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our latest free guide - How to launch a new brand, new products, new treatments in a Salon or Clinic?https://www.thedelforgegroup.co.uk/br...- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | onboarding | beauty team | business tips 2024Inside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 53 | Creating Effective Commission Schemes For Team Engagement and Profitability
Feb 26 2024
Inside Chat Episode 53 | Creating Effective Commission Schemes For Team Engagement and Profitability
In this week's episode Valerie & Amy discuss navigating commission structures that resonate with your team while aligning seamlessly with your business strategy, specifically tailored to your numbers. We also offer a free online guide, 'A Salon Owner's Guide to Commission,' where you'll gain valuable insights to set up a robust commission system for long-term team engagement and profitability of your business. https://thedelforgegroup.podia.com/salon-owner-s-guide-to-commissionJoin us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our latest free guide - How to launch a new brand, new products, new treatments in a Salon or Clinic?https://www.thedelforgegroup.co.uk/br...- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | rise in cost | wage increase | staff performance | business tips 2024Inside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 52 | Minding Your Language Around Your Team
Feb 12 2024
Inside Chat Episode 52 | Minding Your Language Around Your Team
This week, Valerie and Amy delve into mindful language within your team dynamics, especially during challenging moments. Join them as they uncover the importance of steering clear of negative language and maintaining a delicate balance between transparency and positivity to keep your team motivated during quiet times.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our latest free guide - How to launch a new brand, new products, new treatments in a Salon or Clinic?https://www.thedelforgegroup.co.uk/br...- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | rise in cost | wage increase | staff performance | business tips 2024Inside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 51 | Exploring Rise in Costs, Price Increases and Boosting Staff Performance in 2024
Jan 29 2024
Inside Chat Episode 51 | Exploring Rise in Costs, Price Increases and Boosting Staff Performance in 2024
Join Valerie and Amy in this week's episode as they tackle the current topics of rising costs, including minimum wage and implementing price increases. They also dive into why staff performance is the key to your growth in 2024.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our latest free guide - How to launch a new brand, new products, new treatments in a Salon or Clinic? - Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | rise in cost | wage increase | staff performance | business tips 2024Inside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 50 | I've Made A Decision That I Feel Is A Mistake, What Should I Do...?
Jan 15 2024
Inside Chat Episode 50 | I've Made A Decision That I Feel Is A Mistake, What Should I Do...?
This week, Valerie and Amy delve into the topic of dealing with decisions that haven't turned out as expected. They share their valuable insights on how to maintain a positive mindset and identify solutions that can help you overcome the challenges associated with the decision.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coachInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 49 | Our 2023 Top 5 Episodes
Jan 1 2024
Inside Chat Episode 49 | Our 2023 Top 5 Episodes
Enjoy the highlights of our 2023 best bits! We've delved into some fascinating topics, but these episodes were the most popular among our listeners. You can listen to the full episodes on our YouTube channel or tune in to our podcast. Don't miss out on the engaging discussions and insights we have coming up in 2024 - subscribe now!5) Surviving The Economy  https://www.youtube.com/watch?v=VdTadLsvs0M&t=230s or https://www.buzzsprout.com/2158591/episodes/129011254) Staff With Children https://www.youtube.com/watch?v=9toB92yJYJc&t=6s or https://www.buzzsprout.com/2158591/episodes/129175343) Should I be offering packages and loyalty incentives to clients? https://www.youtube.com/watch?v=c4BL1VXVK3Q&t=177s or https://www.buzzsprout.com/2158591/episodes/138273122) Why is it important to uphold high standards and professionalism? https://www.youtube.com/watch?v=Ar4NuvdZb9A&t=489s or https://www.buzzsprout.com/2158591/episodes/138273121) What Are The Key Things That Put People Off Coming Back To Your Business? https://www.youtube.com/watch?v=pEXoWCfdVJM or https://www.buzzsprout.com/2158591/episodes/13939664Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach Inside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 48 | Merry Christmas & A Happy New Year
Dec 25 2023
Inside Chat Episode 48 | Merry Christmas & A Happy New Year
Wishing you all a Merry Christmas and a Happy New Year! As we reflect on our first year of Inside Chat, we're grateful for the amazing support from our viewers and listeners. We can't wait to kick off another fantastic year with new and exciting content. If you have any burning questions you'd like us to answer in 2024, send them to support@thedelforgegroup.co.uk or comment below!Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | micromanagement to leadership | how to be a better leader | soft skills | understanding soft skillsInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Ep 47 | Why Do I Need Soft Skills For Effective Leadership?
Dec 11 2023
Inside Chat Ep 47 | Why Do I Need Soft Skills For Effective Leadership?
Join us in this week's episode as we continue our discussion on Valerie's upcoming book! This time, we delve into one of her favourite topics: the transformative power of soft skills in leadership. Register your interest in the book launch here : support@thedelforgegroup.co.ukJoin us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | micromanagement to leadership | how to be a better leader | soft skills | understanding soft skillsInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 46 | Valerie Unveils Leadership Secrets in Book Launch Countdown!
Nov 27 2023
Inside Chat Episode 46 | Valerie Unveils Leadership Secrets in Book Launch Countdown!
In this weeks episode, dive into an exciting interview with Valerie, revealing the secrets of her upcoming book, 'I'd Rather Do It Myself: From Micromanagement to Leadership.' As we countdown the book launch in late December, gain valuable insights into leadership and discover the 'why' behind Valerie's journey to write this transformative book.Register your interest in the book launch here : https://www.thedelforgegroup.co.uk/#:~:text=e%3A%20support%40thedelforgegroup.co.ukJoin us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | micromanagement to leadership | how to be a better leader | micromanager | stop micromanaging | leadership book | leadership tips | micromanagement tips | business leadershipInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 45 | What Are The Key Things That Put People Off Coming Back To My Business?
Nov 13 2023
Inside Chat Episode 45 | What Are The Key Things That Put People Off Coming Back To My Business?
Today Valerie & Amy unpack the reasons why clients may not return, along with their suggestions on building lasting relationships.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coachInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 44 | I Know I Need To Look More At My Numbers But I Don't Know Where To Begin!
Oct 30 2023
Inside Chat Episode 44 | I Know I Need To Look More At My Numbers But I Don't Know Where To Begin!
In this weeks episode Valerie and Amy discuss our Business Analysis coaching service designed for anyone feeling lost or wanting clarity in their business. Within this service, we provide guidance on how to build a monthly budget, we analyse your monthly business performance and dig down into the KPIs that really matter - such as individual and team profitability. Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - Salon Owner's Guide To Commission- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | scalable beauty business | beauty business growth | scalable salon | salon growthInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 43 | Should I Be Offering Treatment Packages?
Oct 23 2023
Inside Chat Episode 43 | Should I Be Offering Treatment Packages?
To Package or Not to Package: In this weeks episode Valerie and Amy discuss the pros and cons of offering packages, loyalty programs, discounts or freebies to clients.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - Salon Owner's Guide To Commission- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | business owner guilt | busy business owner support | business owner supportInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 42 | I Really Struggle With Feeling Guilty No Matter What I Do...
Oct 16 2023
Inside Chat Episode 42 | I Really Struggle With Feeling Guilty No Matter What I Do...
Sometimes as a business owner you may always feel an element of guilt no matter the decisions you make. In this weeks episode Valerie and Amy discuss how to manage these feelings.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - Salon Owner's Guide To Commission- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | business owner guilt | busy business owner support | business owner support | time management Inside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 41 | Why Is It Important To Uphold High Standards & Professionalism?
Oct 9 2023
Inside Chat Episode 41 | Why Is It Important To Uphold High Standards & Professionalism?
In this weeks episode Valerie and Amy discuss how important it is for your team to maintain professionalism in the company of clients and the impression it can give if they don't.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - Salon Owner's Guide To Commission- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | business team | teamwork | building a salon team | salon recruitmentInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.
Inside Chat Episode 40 | Structuring My Days Is Proving Difficult, What Do You Suggest?
Oct 2 2023
Inside Chat Episode 40 | Structuring My Days Is Proving Difficult, What Do You Suggest?
In this weeks episode, Valerie & Amy discuss how as a business owner, structuring your day is crucial to your success. From setting priorities to managing tasks, having a plan in place can help you stay focused and productive. With a well-structured day, you can ensure that you are making the most of your time and resources, while also avoiding burnout.  Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - Salon Owner's Guide To Commission- Find out more about and join our Inside Chat Monthly Subscription Follow us on Instagram and Facebook @thedelforgegroupAt The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.beauty business coach | beauty salon business coaching | beauty business plan | salon owner coach | hairdressers | hair salon coach | spa coach | business owner tips | business owner structureInside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.