In this episode, we explore the vital systems that primarily serve vulnerable communities. We delve into the intricacies of these systems, from Medicaid and child protective services to housing and transportation. Our guest, Mary Mayhew, is tasked with overseeing these massive systems that impact the lives of hundreds of thousands, if not millions, of individuals. Her role is not just about maintaining the status quo; it's about finding ways to make these systems better and more responsive to the needs of the most vulnerable members of our society, many of whom are people with disabilities.

Tony and Mary engage in a dynamic discussion about the inherent purpose and essence of these systems, aimed at extending a helping hand to those in need. Together, they explore the strategies and opportunities for improvement within these systems, dissecting the "why" behind their existence and their fundamental mission.

Mary shares invaluable insights about leadership, the importance of a guiding "north star," cultivating self-confidence and self-worth, and embracing humility. Through personal anecdotes and experiences, they tackle the challenges we all face in life and how we can approach them with resilience and determination.

This episode isn't just about systems and leadership; it's also about personal growth and self-care. Discover the significance of building a strong social support system and the importance of dedicating time to be of service to others. In an increasingly divisive world, they also explore ways to foster unity and bridge the gaps that separate us.