Fintech Thought Leaders

QED Investors

Fintech Thought Leaders is your deep dive into the world of venture capital and financial services with today’s digital disruptors. It brings together the most talented entrepreneurs tackling today’s biggest problems. If you’re looking to learn more about the hottest trends in fintech, you’re in the right place. QED Investors is proud to provide the best fintech advice you can get. To learn more or to read the full show notes from today’s episode, check out QEDInvestors.com. read less
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Episodes

The inspiring story of Hello Alice: From a napkin sketch to a big business
Oct 25 2023
The inspiring story of Hello Alice: From a napkin sketch to a big business
What if your big idea began as a scribble on a napkin? Carolyn Rodz and Elizabeth Gore, co-founders of Hello Alice, saw this idea through. Hear the captivating journey of these two astonishing entrepreneurs as they build a business that now connects more than 1.3 million small-business owners to critical resources, including capital, connections and opportunities. Learn how they developed their company from a simple napkin sketch to a groundbreaking platform that counts enterprise companies, banks and government among its partners.Their story is not just about business, but also about perseverance, partnership and the passion to serve traditionally underserved groups like women, people of color and veterans. They will share how they managed the trials of juggling childcare and long commutes, and how they steered through the challenges of leading a business during crises. They'll also share their candid experience on an unexpected challenge: a class action lawsuit. Find out how they're confronting this issue head-on, determined to continue providing underrepresented small business owners with access to capital. Finally, Carolyn and Elizabeth will share their lessons and advice for entrepreneurs. Their story exemplifies the importance of resilience, the power of making the ask and planning around passion. Listen in to hear the insights and experiences of these trailblazing entrepreneurs and their inspiring journey of building Hello Alice, a company determined to help small businesses thrive. Their story is a testament to the power of dreams, determination and the will to work for it.
Unraveling the journey of Ntropy CEO Naré Vardanyan: From United Nations to entrepreneurship
Sep 21 2023
Unraveling the journey of Ntropy CEO Naré Vardanyan: From United Nations to entrepreneurship
What happens when an Armenian woman, born in a collapsing Soviet Union, goes on to head the United Nations Millennium Development Goals and then takes a leap of faith into entrepreneurship? You get Naré Vardanyan, CEO of Ntropy, whose journey we  unravel in our latest  episode. Her fascinating trajectory, from her humble beginnings to learning AI on Coursera and launching her own company, is inspiring. Prepare to be swept away by Naré's bold move to decipher the encrypted world of data privacy and security, especially in the domain of financial services. As we navigate through the tumultuous aftermath of COVID-19, Naré decodes the new dynamics of institutional data usage. Hear her commentary on the need for quality data in the era of open banking and get a glimpse into how industry heavyweights are leveraging data to customize their offerings. Naré takes us through the evolution of language models that are enabling companies to access data more effectively and efficiently. Finally, Naré explains why she views distribution as an engineering problem and how she grapples with the challenge of prioritizing immediate needs versus future possibilities. Reflecting on her personal journey, she talks about how motherhood has influenced her leadership style and the role of risk-taking in her venture. From discussing her hobbies to the importance of therapy, this is an episode you won't want to miss.
From personal struggle to fintech solution: A chat with True Link CEO, Kai Stinchcombe
Aug 24 2023
From personal struggle to fintech solution: A chat with True Link CEO, Kai Stinchcombe
Imagine discovering that a family member, struggling with Alzheimer's, can no longer handle their own finances safely. That's the reality Kai Stinchcombe faced with his grandmother Ruth and what he used as fuel to create a fintech solution. In this episode, we journey with Kai as he reveals the personal origin story behind True Link's innovative mission. Hear how his commitment to empower those with Alzheimer's, addiction, special needs and mental health issues to make payments safely and independently, has shaped his path from Stanford-dropout to successful entrepreneur.Navigating the complexities of True Link's customer base, Kai sheds light on the unique challenges of supporting individuals in residential care and the intricate balancing act of rigorous research methodologies and entrepreneurial decision-making. Hear how he grapples with setting limitations around transactions and the delicate task of handling issues like Medicare eligibility and closing bank accounts. Get an insider's view of the overlooked issue of financial competency and how True Link fills that gap, ensuring their product reaches those who need it most.Kai opens up about the hard lessons learned on the startup journey, candidly sharing his realization of not being a natural-born manager and how he adapted. As we venture into our current reality of remote work, Kai discusses the challenges of maintaining True Link's mission-driven nature in a 100% remote environment. And to lighten the mood, enjoy a personal anecdote about the unconventional start to his romantic relationship with his wife, Julia.
Understanding e-commerce and fintech: A conversation with Victoria Zuo
Jul 27 2023
Understanding e-commerce and fintech: A conversation with Victoria Zuo
In an exciting conversation, we had the pleasure of hosting QED Investors colleague Victoria Zuo.Victoria's journey from China to the U.S. and her endeavors in the payments industry, mobile and commerce sectors took center stage. The radical technological shift in China and its stark contrast with the U.S payments systems marked the key discussions in her episode with Bill Cilluffo. Victoria's unique experience in applying to Stanford and her decision to venture to the West Coast added a personal touch to the interaction. Experiences shape perspectives and in Victoria's case, her interest in fintech was sparked by something as simple as her parents purchasing fish through a WeChat group. This fascinating insight led us to delve into the robust growth in e-commerce penetration in the U.S. during the COVID-19 era. The role of fintech as a critical enabler in reducing CAC and aiding global shipping, cross-border payments and trade finance was a key focus of our discussion. The effects of COVID-19 on digitization and globalization and its impact on hiring strategies of companies were also touched upon. Victoria discussed at length how fintechs can empower merchants in managing their treasuries, bridging capital gaps and automating taxation compliance. Assessing the global e-commerce market size and the potential it holds for U.S. merchants to tap into global audiences was an enlightening exploration. As we looked into the future of e-commerce, Victoria shared her strategic investment approach.
Scaling success: The journey of Refyne's CEO, Chitresh Sharma
Jul 20 2023
Scaling success: The journey of Refyne's CEO, Chitresh Sharma
Ever wondered how a young entrepreneur from a small town in India scaled up his startup to onboard 4.6 million employees in just two years? Tune in as QED's Head of Early Stage Investing Bill Cilluffo sits down with Chitresh Sharma, the charismatic CEO of Refyne, India's largest online access platform and hear his inspiring journey from the heartland of Chattisgarh to the bustling streets of the Indian startup ecosystem.Chitresh gets candid about launching his first business venture at 19, his motivations behind creating Refyne, a game-changing platform that grants employees access to their salary round the clock, and how his first $300 check and the unwavering support of early investors propelled him on his path.The conversation takes an insightful turn as Chitresh shares hard-earned lessons from his past business encounters, shedding light on the three stages of sales and the critical role of people factor. As we navigate deeper into the discussion, Chitresh offers an intriguing perspective on his decision to adopt the earned wage access (EWA) model, the roadblocks he confronted in tailoring this model to fit the Indian market, and the significance of understanding local needs when transplanting global business operations. Listen in and discover how Refyne built an integrated and scalable sales function, assembled an eclectic team from diverse industries, and their innovative use of AI and ML to safeguard their EWA product from potential misuse.As they wrap up our conversation, Chitresh and Bill delve into the significance of value-based leadership, with a special focus on Refine's core principles of 'Call of Duty' and 'Celebrate'. Chitresh emphasizes the importance of connecting with employees on a deeper level, beyond monetary motivations, and how Refyne has fostered a culture of recognition and appreciation.