Doing Your Due Diligence - John Gancarz - Facility Rockstars - Episode # 005

Mar 28 2024 • 47 mins

Today, we're joined by John Gancarz, Facilities Manager at L3Harris Technologies, who brings a wealth of experience in manufacturing and facilities management to the table. John underscores the pivotal role of clear documentation, like a Statement of Work (SOW), in facilitating successful project coordination among management, clients, and maintenance teams.

John stresses the importance of ongoing communication, financial planning, and adherence to regulations, including local agency protocols and safety measures. He also reflects on the significance of consistency in building trust, leveraging experience, and embracing the lessons learned from setbacks.

Furthermore, John shares personal anecdotes about his transition from rural life to the realm of facilities management, shedding light on his mechanical prowess and love for snowmobiling. This episode offers invaluable insights into project management, contractor dealings, and upholding safety standards, showcasing John's adeptness at overcoming obstacles and attaining objectives within facility management.

Takeaways:

Always draft a clear Statement of Work (SOW) for each project, defining the scope, objectives, and expectations. This document is crucial for ensuring mutual understanding and agreement between all parties involved, including customers and contractors.
Before initiating any project, organize a preliminary meeting with all solicited contractors. This fosters collaboration, brings up pertinent questions early, and ensures everyone is aligned on the project’s goals and requirements.
Use collaboration tools like Teams or SharePoint to centralize communication, share data, and keep project files accessible to all stakeholders. This aids in keeping everyone on the same page and streamlines project management.
Maintain open and clear communication with both internal teams and external partners. Regular updates and dialogue help in managing expectations and preempting potential challenges.
Ensure thorough and consistent documentation throughout the project lifecycle. Keep detailed records of project plans, changes, and progress reports. This practice is vital for tracking the project’s evolution and resolving disputes or confusion.
Implement a systematic approach to preventive maintenance. Regular checks and maintenance of equipment and facilities minimize the risk of unexpected breakdowns and ensure compliance with safety regulations.
Build trust with teams and partners through consistent and transparent practices. Trust is the foundation of successful collaboration and project execution. Demonstrating reliability in your processes and communication strengthens relationships and fosters a positive work environment.

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