In this interview, Adam speaks with Craig Hamill, Digital and Innovation Leading Lead, and Lyndsay Taylor, Head of L&D at Direct Line,

Both Craig and Lyndsay have been working in L&D for 20 years; with their combined experience, they discuss what challenges and interventions have happened at Direct Line over the past few years.

In this episode, Adam, Lyndsay and Craig discuss:

1. The impact of COVID-19 - changing to digital learning overnight.
2. How L&D can help attract and retain employees in remote roles.
3. Why using multiple modalities to deliver learning can help engagement.
4. The importance of technology in L&D today.
5. Upskilling and reskilling existing team members to adapt to the new changes in the organisation.

Connect on LinkedIn.

Craig Hamill: https://www.linkedin.com/in/craig-hamill-flpi-mcipd-67769727/