In Episode 2 of Beer Stories, Mischa & Alex talk with Craft Beer Enthusiast and self-proclaimed "Mayor of Pasteur Street" about what makes a great Guest Experience at a Craft Beer Bar. We discuss what type of personality it takes to lead a group of friends on a night out, forming relationships between guests and service staff at bars & restaurants, being demanding in a positive way, the differences between bars back home and bars in Vietnam, the power of having good regular customers, Norm from Cheers, the importance of having good music at your bar, our friend Kurt Kaiser, and we try to order a tower of draft beer for home delivery. We also debut a brand new running segment for the show - The Hangover Check. And we do a round of Fact or Fiction with Beth, where she confirms or denies some statements about her and/or beer. Cheers!
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