COMMUNICATION is the HEART of Business with John Aiello Jr.

John Aiello Jr., President of Cascade Construction Products, shares his journey from joining his father's business to becoming the president. He discusses the transition from manufacturing to being a product rep and the benefits of having a deep understanding of both sides. John also talks about the challenges of being a product rep, including filling up sales calls. He provides advice for design professionals on researching and selecting products for their projects.

Additionally, he emphasizes the importance of clear and concise communication between design professionals and manufacturers. The conversation covers various topics related to the challenges and considerations in the architectural industry. It discusses the accuracy of information on websites, coordination challenges with alternative products, design-build and CM at risk project delivery methods, considerations in designing and building, the impact of COVID-19 on lead times and pricing, the effect of external factors on product costs, learning from organizations and mentors, and advice for young professionals.

Takeaways

• Understanding both the manufacturing and product rep sides of the construction industry can provide valuable insights and benefits.

• Researching and reaching out to product reps can help design professionals make informed decisions about product selection.

• Clear and concise communication is crucial in the design and construction process.

• Listening to all stakeholders involved in a project can lead to better problem-solving and satisfactory outcomes. Verify the accuracy of information on manufacturer websites before assuming a product is available.

• Coordinate closely with manufacturers and reps to ensure accurate and up-to-date product information.

• Consider using design-build or CM at risk project delivery methods to streamline coordination between architects and contractors.

• Involve contractors early in the design phase to address construction challenges and avoid costly change orders.

• Be aware of the impact of external factors, such as COVID-19, on lead times and pricing of construction products.

• Stay informed about market trends and external factors that can affect product costs.

• Learn from mentors and experienced professionals in the industry.

• Listen actively, communicate clearly, and maintain professional relationships.

Chapters

0:00 Introduction to John Aiello Jr.

5:20 Shifting from Manufacturing to Product Rep

9:20 Challenges of Being a Product Rep

16:38 Product Reps aren’t scary

21:24 Communication Advice

39:38 Advice for Young Professionals

LinkedIn: https://www.linkedin.com/in/john-aiello-jr-40b794b/

Cascade Construction Products: https://cascadeconstructionproducts.com/

BIG THANK YOU TO OUR TEAM!

Editing and Motion Graphics: Gus Bernal

www.gusbernal.com

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