Mastering Crisis Communication: Inside the New JIC and Liaison Manual

THE TACTICS MEETING

Mar 19 2024 • 25 mins

In this episode, join us for an exclusive preview of the newly updated Joint Information Center (JIC) and Liaison Manual of the Northwest Regional Contingency Plan, along with insights into the upcoming Communications Workshop in Portland on April 3rd, 2024. Our guests, Suzanne Lagoni, Principal at Nexus Northwest, and Ty Keltner, Communications Manager at the Washington State Department of Ecology, bring their wealth of experience and expertise to the discussion.

Throughout the episode, listeners will gain valuable insights into:

  • The role of the JIC and liaison officers in coordinating communication during emergencies.
  • Best practices for communication planning and implementation in crisis scenarios.
  • Case studies and real-world examples illustrating the impact of strategic communication in crisis management.
  • An overview of the upcoming Communications Workshop in Portland, offering participants practical tools and techniques for enhancing their crisis communication capabilities.

Whether you're directly involved in emergency response efforts or simply interested in understanding the dynamics of crisis communication, this episode provides invaluable insights and a sneak peek into the latest resources and training opportunities available in the Northwest region.

Tune in to gain a deeper understanding of how effective communication can make all the difference in times of crisis, and discover how you can strengthen your organization's readiness and resilience in the face of uncertainty.