The failure of the Horizon IT system and the subsequent litigation brought by the Post Office against sub-postmasters is one of the greatest corporate culture failures of all-time.

From a lack of governance, to poor leadership behaviour leading to bullying and harassment, it is a case study in how not to work.

In this episode of the Inside Out Culture podcast we take a look at the foundational culture failings of the post office and examine the biases shown by senior leaders.

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Join us as we reveal strategies to close the gap and craft a workplace where values are not just spoken, but lived and breathed, paving the way for a more authentic and engaging organisational culture.

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