Nancy Jacobson, Counsel, Global Compliance and Ethics at United Airlines, joins Vcheck Global’s Seth Harlan to talk third party risk management (TPRM) and the airline industry. Episode highlights include Nancy’s non-traditional career path, how United recognizes and remediates risk, and compliance challenges facing the airline industry.

This conversation covers:

0:45 - 02:47 Nancy’s non-traditional path to compliance

02:48 - 04:24 United’s third party environment

04:25 - 07:03 United’s third party risks

07:04 - 08:57 TPRM platforms

08:58 - 12:18 Red flag escalation

12:19 - 13:11 United’s remediation process

13:12 - 14:18 Involvement of investigative teams

14:19 - 19:47 Anti-bribery and corruption issues for an international workforce

19:48 - 23:28 TPRM pandemic pivots

23:29 - 26:09 Supply chain issues facing airlines