Fraud is Everyone’s Business: Cassi Chandler on Corporate Security and Intelligence

Apr 9 2024 • 24 mins

Welcome back to In Good Companies! This season, we’re connecting you with the hottest trends in business. So we start with a big question: in a fast digital world, how can we keep our companies safe and secure? In 2023, 40% of all US organizations experienced security violations; so what can we do to catch fraud at the door? Our guest Cassi Chandler has her idea.

Cassi has been in criminal intelligence for nearly four decades. She spent 24 years in the FBI, working white collar crime, financial crime, and government fraud. She was also the first African American woman to hold an Assistant Director role in the agency. After she retired from the FBI, she joined Bank of America, to design innovative security strategies, and identify cyber and fraud risks. Now, she is the founder and CEO of Vigeo Alliances, a company that advises businesses on leadership and talent risk management. So who better to help us tackle fraud prevention?

Today, Cassi discusses the latest cyber criminality and fraud trends, to help us join the dots, and spot the risks at play inside our companies. From monitoring the information flowing in our systems, to communicating inside and outside our teams, and becoming technologically-minded… Cassi shares the “intelligence mindset” that can keep us all safe and sound.

Join Patrick and Cassi today to get ahead of the digital security game. And remember: fraud is everyone’s business.

Highlights:

Identifying different types of fraud (2:53)
Why technology makes your business fragile (4:15)
First steps to fraud prevention: team communication (5:40)
Paying attention to what’s coming in (6:35)
How other organizations handle your information (7:41)
When data is no longer in our control (8:50)
Practical ways to make our digital space more secure (10:05)
Defining the intelligence mindset (11:35)
Technology development through Star Trek (13:31)
Thinking like a fraudster: “looking for the possibilities” (15:01)
Building an intelligence into corporate culture (16:00)
Tackling fraud prevention at the industry level (17:12)
Why regulating and reporting fraud matters (18:45)
Culture is the first risk (20:39)

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If you have questions about the show or topics you'd like discussed in future episodes, email our producers, Natalie.Barron@cadencebank.com, Eydie.Pengelly@cadencebank.com, or danielle.kernell@cadencebank.com.