In this episode, Benjamin talks answers to recent questions about…

- Improving retention rates and reducing personnel turnover (01:39)

- Ensuring your team meets target deadlines on important projects (05:06)

- Decreasing the rate of refund requests (08:54)

- Redeeming your company’s reputation after negative online reviews (12:10)

- Fostering a more resilient team to end the feeling of constantly having to put out fires (15:43)

- The struggle of replicating a successful business in new locations (19:16)

- Staying ahead of the curve with industry trends (23:08)

- Turning around low customer retention rates (28:30)

>>> Grab the full show notes at https://priorityinitiative.com/s1e16-show-notes/.

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For additional leadership resources, connect with Benjamin on social media: https://priorityinitiative.com/connect