Would you like to take your confidence a notch higher? This episode is for you. Melissa DeLay will be sharing amazing nuggets of wisdom that we can all benefit from.
Melissa DeLay is the founder and principal owner of TruPerception.
She has more than two decades of experience helping executives, managers, salespeople, and customer-facing professionals gain the skills they need to communicate with confidence, regardless of the situation.
With years of strategic and corporate communication experience, Melissa knows how to deliver the right words in the right way to drive change, manage crises, boost engagement, and build a stronger brand.
Melissa believes that there will always be a crisis in the communication world, and the best thing to do is to be prepared.
In this episode, Melissa will share her backstory, her goals for the next five years, and tips on how to communicate better.
Grab a notebook and pen. You'll want to take notes.
Key Talking Points of the Episode:
Magical Quotes from the Episode:
"A lot of CEOs don't know what they're doing. They don't know what they're doing, especially when it comes to communication. They don't connect their missteps to the consequences of business failure."
"When you talk about self-esteem, you have to have the plan before something hits you. Otherwise, you're just going to default."
"Sometimes people will do something. If they're not self-aware, they'll just keep doing it."
"Something bad is always happening. You don't know it because you're not paying attention, and you want to believe that everything is good."
"The average leader relies on their Get Out of Jail Free card 80 to 90% of the time."
"The biggest reason I think that we are in the trouble that we're in as a society is because there is you can't see the pain in the other person's eyes when you're commenting online."
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