Episode 51: Carol Houle on Strategic Digital Transformations

Mik + One: The Official Project to Product Podcast by Dr. Mik Kersten

Jan 24 2023 • 41 mins

Joining Mik in this episode of Mik + One is Carol Houle, Senior Vice President and Global Head of Financial Services and Insurance at Atos. With over two decades of experience in building and renovating businesses seeking to focus on strategic digital transformations, Carol shares success stories and challenging lessons she has learned in her professional journey. Carol and Mik talk about the complexities of agile transformation, and the role that education can play in optimizing value streams.

Mik and Carol also have a transformative discussion about how the shift from project to product is actually a shift of mindset, and for a shift of mindset to occur acknowledgment from a higher place within individuals, and fundamentally within the organization, is crucial.

Key discussions include:

  • Carol’s background and history in the industry
  • Improving technology in the last decade
  • What is agile transformation?
  • How to measure improvement and maintain autonomy
  • The need for shifting mindsets and education
  • Special focus sessions for executives and how they can be utilized
  • The value of servant leadership and empowerment
  • Setting up systems that include feedback loops to create a sense of control
  • Instrumentation of business value to connect to your business strategy
  • Why digital transformation is the vehicle for building relationships

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Additional Resources:

For more information on Carol Houle, please visit: https://projecttoproduct.org/podcast/carol-houle/