Episode 215:  This week Vonda and Lori rewind back to the Episode six where they share the four personality types of customers and how knowing that difference can elevate customer service, increase the sale, make taking orders more efficient and effective and have customers coming back for more, from YOU.
Customers share a common desire for kindness, understanding, and honesty. They crave an experience that goes beyond the transaction, when you recognize their individuality, or personality type, it is a game changer when it comes to providing exceptional customer service.

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