Build your company like a product | Sahil Lavingia (Founder & CEO, Gumroad)
Sahil Lavingia is an entrepreneur, investor, writer, and painter. He’s the founder of Gumroad, which empowers creators to sell goods and memberships with little overhead. Gumroad runs as a lean, open startup with a no-meeting, no full-time culture, and now generates $20 million per year in revenue. He published his first book, The Minimalist Entrepreneur, in 2021 with Portfolio.
What we discussed:
- How a pricing increase defied expectations
- The importance of social consensus in building a strong brand
- Why market dynamics and cash flow are crucial in software pricing decisions
- Effects of cheap money on the software industry
- Asynchronous and written-word-first approach aids in scaling and product development
- Automating workflows and rewards for better efficiency
- Shipping products to maintain relevance and retain customers
- Why experimentation with AI can improve business processes
- Building products remotely and how to use it to foster creativity
- Why equity and dividends contribute to long-term business sustainability
- How prioritizing health and fitness unlocked a new level of Sahil's overall wellbeing
- Recent books he read: The Snowball (Warren Buffet) and Better to Have Gone
Links:
The Subscription Heroes podcast is powered by Churnkey. Your host, Scott Hurff, is Co-Founder and Chief Product Officer of Churnkey, a platform that helps subscription-based companies improve customer retention and recover failed payments. Churnkey has successfully managed to lower cancellations by up to 42%, recover up to 89% of failed payments, and increase customer LTV by 28% for customers including Jasper, SavvyCal, Copy.ai and Castos.
Scott Hurff is a veteran product maker and designer. He was on the founding team of Tinder’s first acquisition, where he created some of the app’s most successful early revenue features. He was on the founding team of Casa, the world’s first consumer-friendly Bitcoin self-custody provider. O’Reilly published his book, Designing Products People Love, which Scott Berkun called “a thoughtful and charming guidebook for making great things.”
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