I explore how ChatGPT, a powerful AI language model developed by OpenAI, is revolutionizing sales engineering. The episode discusses ChatGPT's applications in lead generation, qualification, product knowledge, CRM integration, and streamlining the sales process. It highlights how ChatGPT serves as a comprehensive knowledge base, helps in proposal and quote generation, and assists in efficient client communication. The podcast also covers sales coaching and training with ChatGPT, sharing best practices and techniques to improve performance. Lastly, it delves into real-world examples and success stories to showcase the benefits of using ChatGPT in sales engineering, featuring interviews with sales professionals who have successfully implemented the AI tool in their workflow. Embracing AI tools like ChatGPT is essential for sales professionals to stay ahead in the evolving world of technology.

I am starting a Series on "Talk Tracks"  -  A framework for Strategic Business Conversations that will position you as a thought leader at the prospect and customers. In this podcast, we discuss the importance of digital transformation for businesses, tracing its roots back to the Industrial Revolution. As companies adapt to rapidly evolving customer demands, they must leverage digital technology to stay competitive. We explore the common challenges organizations face when implementing digital transformation, emphasizing that overcoming resistance to change and fostering a culture of adaptability are essential. Additionally, the podcast addresses the importance of aligning transformation efforts with business goals and strategies through design thinking methodologies. By embracing digital transformation, companies can create seamless, secure, and agile processes that cater to the needs of their customers and employees.

This podcast discusses the importance of having a plan to close sales calls. It highlights the need to have a clear goal and plan to achieve it, especially in technical sales where multiple people are involved. Knowing the product and understanding the customer's needs is crucial to effectively communicate the value of the product and address any concerns or questions the customer may have. The podcast suggests developing a plan that aligns the product with the customer's needs and ends with a summary of the value. It also emphasizes the need for follow-up actions, such as closing for the next meeting.

I talk about customer's deeply held beliefs. And how that is the most important thing to address. It isn't about you, it is about their needs, and figuring out those needs. If you want to influence any buying behavior, you need to change a prospect's belief window. Change what someone thinks, you change what they do. Ignore the prospects needs, you are not closing anything. This is the main concept of the Reality Model by Hyrum Smith, he founded Franklin Covey, and his idea was that each of us has a Belief Window through which we observe the world around us. On our Belief Window are thousands of principles we believe to be true about ourselves, our world, and other people.

About 2,500 years ago, Chinese military strategist Sun Tzu wrote “The Art of War.” In it, he said, “Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.” Tactics and strategy are not at odds with one another—they’re on the same team. (And they have been for many centuries!) Here’s how we define the tactical vs. the strategic: Strategy defines your long-term goals and how you’re planning to achieve them. In other words, your strategy gives you the path you need toward achieving your organization’s mission.Tactics are much more concrete and are often oriented toward smaller steps and a shorter time frame along the way. They involve best practices, specific plans, resources, etc. They’re also called “initiatives.” --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Customer service tips for management and operations leaders Provide first-class training Set your standards high Have a clear escalation pathway Create a culture of excellence Use tools that boost speed and efficiency Be Smarter about automation Measure and analyze customer feedback Use closed-loop feedback Listen, understand and take action = What is Up? What Is So? LETS GO! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

how to become a great customer Service Pro. - Why customer service is important? Why customer service is your job too? Why customer service language is used? Why customer service matters? Why customer service is so important to an organizaiton? Be willing to learnAdmit MistakesBe Solution FocusedCommunicate ClearlyBe HumanKnow Your Products And ServicesImprove Your Technical SkillsUse Positive LanguageLearn and Empathize with your CustomersActive Listening are customer service jobs good are customer service jobs hard are customer service calls recorded --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

What does it mean to be a professional in sales? In this episode I will give you 10 pieces of advice that will help you stay consistently at the top of your sales game, skills that will stay will you your entire career. Manage Your Time Effectively Leverage the Right TechnologyNever Stop ProspectingPerfect Your Objection HandlingUse Empathy to ConnectFocus on Quality Instead of QuantityStay Consistent and Have IntegrityUse a Repeatable Sales Process You Can MeasureSeek Out ReferralsPlus the Stack of Stuff and the Rombus of failure. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

When we last left our hero he was working building a list of 5 Great tips for Beginner Salespeople. Enjoy the rundown. 1. Know Everything About Your Product 2. Understand the Prospect’s Pain Points 3. Know Your Customer in Advance 4. Always Follow Up 5. Use Rejection as an Opportunity 5.1 Build Your Light Saber 5.2 What is a Prospect Really Thinking 5.3 Superstar of the Month --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Stay tuned for the top 7 things that help improve Sales Productivity and (c) Pattent Pending "Stack - o - Stuff" Zillow lays off 2000 and writes down 350 million PDP'sThe unsurprising why people are quitting and changing jobs.... Um your management team probably just sucks... For all the Rush Fans, of which I am one... This episode is dedicated to the greatest drummer ever because it is Episode 21-12 We’ve taken care of everything The words you read The songs you sing. ---------------------------------- --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

We made it to episode 11!!!! More Tips on Retention. What is the upcoming EV market going to do to labor markets? How about 3 Things to consider when managing customer surveys. Why Customer Satisfaction Sucks and Loyalty is EVERYTING! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

When we last left our hero Pierre was trying to decide whether to stay with his current Satellite provide. Will he stay or will he go? What will XM Radio say, will he get a discount? Or will he just scrap it all and just go back to his old 8 track tapes. Tune in and you will find out. Ok... Here we are # 10. I said if I got to 10 episodes then I would make it a real deal. So here we are good to go ready to launch. In this episode.... 1) The last 3.4 best tips on improving customer retention, Will Pierre 2) The Stack of Stuff What happens to the rest of the world when Amazon hires 1,000,000 new people? Tune in to find out. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Next 3.5 Ideas to curb customer churn, and create retention opportunities. Use the Mom TestUnderpromise and overdeliverEstablish real relationships with your customersBe consistent with your communicationPut your customers front and center Salespeople make good money and get to help customers solve problems. So why doesn’t anybody want to do the job? Demand for sales roles has shot up as companies emerging from the pandemic switch to growth mode, but recruiters say they struggle to convince people to make sales a career. What is CRM Willians Astudillo is my hero --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

What does SpaceX, Uber, Lift, and the Federal Aviation Administration have to do with hacking? Customer Retention is all about Loyalty, Ideas to build Customer Loyalty. Where to hunt and where to fish and ideas for business growth. Pierre reviews his Stack-O-Stuff to with a growth mindset and will generate new biz ideas. Have fun. Grab a cup of coffee and lets have a chat. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Business Insights and Sales Ideas for Business Development, Sales People and Business Builders. Google Certification and how to make 99 K as a contractor250 billion Government Program for Tech ResearchSalma Hayek - False AdvertisingLeading from Behind - Why Is this ImportantImprove Customer Retention - The First 3 ideas of 28 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Customers and Prospects love choices. Helping people choose is really at the heart of a success. Nobody wants to be sold to, but people love to buy. This episode we are going to talk about choices, and feeling of being in control that people want. So instead of wrestling for control, help people with making choices. Instead of limiting choices, flood the prospect with a lot of possibilities and choices then figure out a way to win with any option they choose. Practical insight and business development ideas from a 30 year technology sales expert. Weekly topics ranging from sales methodology, sales skills, to gear reviews. During this hour long show you may hear from guests and Pierre discussing the ups and downs of selling technology, demoing software, and the improving our sales skills. Where to hunt and where to fish and ideas for business growth. Pierre reviews his Stack-O-Stuff to with a growth mindset and will generate new biz ideas. Have fun. Grab a cup of coffee and lets have a chat. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

I was below average, at least according to a bunch of "Bean Counters" at AT&T. How do you feel about "Stack Rankings" your sales people. Fire the lowest performers? Or coach them up? Let's see what Pierre has to say about selling into commodity businesses, like Lumber or Energy. Where should you hunt and when should you look for better grounds? In this episode we are talking about bean counters, the head shed, and lumber. And hopefully you will figure out how not to be average... :-) Check out the Stack-0-Stuff to keep up with all the fun. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

I am revealing the 7 things that you need to know about as a business development person. Selling or Fundraising # 4 is great. Also I answer the burning question, "What is an IOT?" and "Why do I need one?" Podcast is focused on helping you build a business development career. Commercial Sales to Fund Raising aspiring professionals will appreciate the insight from a 35 year sales veteran. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Monthly Stack of Stuff review. What do I mean when I say "You Are A Promise"? What is the impact of Biden 2.3 T infrastructure? Is there any potential business opportunities in this bill? What are the 5 words that Bezos wrote that put Toys - R - Us out of business? All this and more will be answered. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Number 2 - In this episode we interview Pierre Hulsebus, very cool eigh? Gonna ask him the big five questions. He also goes into the stack of stuff and Dynamics Daily. Worth the effort this week. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app