From Start-Up to $1.6 Million in One Year: Kline Electrical Services’ Blueprint for Immediate Success

The Successful Contractor Podcast

Sep 20 2024 • 1 hr 23 mins

Listen as we uncover the secrets behind Kline Electrical Services' astonishing growth. 18 months ago, Matt Kline started Kline Electrical Services in Hagerstown, MD, with nothing more than a dream.  Fast forward to 2024, and Kline Electrical Services is on track to hit $1.6MM in sales with impressive profit margins. Discover how Matt transformed his start-up into a thriving business by leveraging CertainPath’s proven systems and strategies. Matt shares his journey from a career in franchise gyms to the electrical industry, the pivotal moments that led to his success, and the key advice he has for new contractors. Whether you're a start-up or looking to scale, this episode offers invaluable insights and practical tips for achieving extraordinary growth in the home services industry.

Show Notes

The Successful Contractor Podcast is a part of the CertainPath family.  CertainPath builds successful home service businesses—and has for 25 years.  We do it by providing contractors with a proven path to success, professional coaching, software solutions, and a member community of 1,100+ strong. Doubling your sales, with a 20% net profit, and an inspiring company culture is ALL possible.  Let us show you the way. With CertainPath, Success is Made Certain. Visit www.mycertainpath.com for more information.

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Thank you to our sponsors:

Trane & American Standard. The Trane and American Standard Diagnostics Mobile Apps are a technician support tool with many features to help technicians better install and service systems in communicating and 24 volt applications. When installing Trane and American Standard Link equipment, our latest communicating technology, technicians can connect to the equipment via Bluetooth through the Trane or American Standard Diagnostics Mobile App while on the jobsite. Once connected, technicians have access to a dashboard of features, including real-time sensor readings, fault conditions, the ability to view or change system settings, automatic charging, and more without standing at the thermostat. Through the Diagnostics Mobile App technicians can easily configure or diagnose a Trane or American Standard Link system from the palm of their hand. For 24 volt applications the Diagnostics Mobile App guides the technician through the installation for select 24 volt equipment; providing wiring diagrams, dip switch configurations, and downloadable PDF installation reports. Technicians can access customer’s Diagnostics data, see active system alerts, remotely connect to select smart thermostats, access a refrigerant calculator, and search Trane/American Standard Residential product literature. This is one tool all your technicians should have. Trane and American Standard Diagnostics Mobile Apps are available for download in the Google Play™ store or App Store®.

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Synchrony – Ever wonder how to calculate your true cost of financing and how to fit the price of financing into your business and pricing for products and services? In Synchrony’s new and improved Toolbox website you can easily calculate your Cost of Credit, view educational videos and learn more about Synchrony’s digital tools. Simply to go www.synchronybusiness.com/toolbox to explore and learn more.

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pulseM + Customer Lobby. Is maximizing reviews and referrals a priority for your business in the second half of the year? pulseM and Customer Lobby are proud partners of CertainPath and can help you achieve more reviews and repeat business by working together to create value at each touchpoint in your customer journey. Increasing your amount of Google reviews has a large impact on gaining more repeat and referral business. pulseM can help you achieve up to 3x more reviews by automating review requests at the end of each job, and then, Customer Lobby’s unique algorithm follows up with your customer base at the optimal time to produce a response. Customer Lobby’s direct mail postcards give your customers an extra way to keep your company top-of-mind when they need to schedule their next appointment with you! If you’re looking to hear more about how we partner with CertainPath members or view a free demo for pulseM and Customer Lobby, we’d love to connect with you! Visit https://get.pulsem.me/pm-plus-certainpath to get started.

Reece. Reece is a leading supplier for Pros in the Plumbing, HVAC, Waterworks, and Bath and Kitchen industries. For over 100 years, Reece has been committed to helping Pros like you build your business by providing access to top-quality products backed by the resources, service, and support of product experts. On the job and need supplies but can’t get away? Reece will come to you. They make it easy to keep your job moving forward with their Rapid Delivery services. In just 2 hours, Reece will deliver to any job within 15 miles of participating branches. It’s just one more way to prove Reece works for you. Visit Reece.com to learn more about Reece – your trusted supplier and partner.

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