In this episode of The Comp Effect podcast, host Todd Thams interviews John Spanczak, Director of Employee Engagement Services at Leverage. John has helped put Clickstop Inc. on the map as a top workplace in Iowa. John shares his unique perspective and strategies to help businesses create an amazing workplace culture. Episode Highlights: John shares how he made Clickstop a top workplace in Iowa and one of the fastest-growing companies. (3:31) John shares the number of employees they’ve had at Clickstop from 2018 to 2021. (8:24) John mentions the culture they have at Leverage. (13:56) John shares why their recruitment strategy plays a huge role at Clickstop. (16:50) How does John’s fact-finding process work? (18:23) John explains what a culture calibration program is. (22:07) How does John communicate amongst all the channels and bring everybody back to the center for their unified purpose? (29:42) John shares how to cultivate change in an organization. (41:43) Key Quotes: “We talk about how people come to Clickstop not just to become great employees, but to just become better human beings. We're not just growing for the sake of profitability. We're growing to build stronger families, better communities, better businesses around us.” - John Spanczak “It's pretty simple: Leverage exists to help you achieve those goals. And, whether your goals are to grow your workforce, to grow by location, by revenue, by just quality, and efficiency... Whatever your goals are, my job is to figure out the strategies to help make that happen.” - John Spanczak “It's okay to feel bad about something, It's okay to feel negative. What's not okay is to not do anything about it. have to be employee-owners, we have to be owning our experience, and if you're waiting for somebody to tell you what that is, most likely, it's going to turn out in a way that you're not pleased with. But, if we can pioneer that for ourselves, seek opportunities, and own what comes next, then it becomes really clear that you can be a part of the solution and not the problem.” - John Spanczak Resources Mentioned: John Spanczak LinkedIn Clickstop, Inc. Leverage Reach out to Todd Thams Direct Work Comp Thams Agency