Our guest today is someone who has seamlessly transitioned from engineering to operations in one of the most successful companies in the world right now! Todd Hammel is the Operations Manager at Amazon in Nashville, Tennessee, and today, he joins us to share his insights into the workings of the well-oiled machine that is Amazon. Todd fills us in on how he prepared himself for his leadership position, who inspired him along the way, and the greatest lessons he’s learned thus far as a leader. We get an inside peek into the day-to-day operations over at Amazon, their mind-blowingly thorough KPI monitoring system, and the creative freedom the company’s “two-way door” approach allows its employees. Tune in to hear Todd’s golden nuggets of wisdom about all things operations and leadership!