In this episode, Ben Hall, Founder & Managing Director at LOFT® discusses his 20+ years' experience in the landlord residential interiors space and how a shift in focus to quality of interiors and operations management can help keep residents comfortable and how ultimately this is better for business. Ben talks about the lessons he's learned over the years and discusses the ways in which we can all make smarter choices for the planet and how living off grid can be an alternative way for landlords to provide a residential experience that puts the wellbeing of residents and the planet first.