Improving UX Starts with Empathy with Assaf Karmon

the no BS podcast

Jan 11 2024 • 41 mins

We had the privilege of spending some time and getting to know Assaf Karmon CEO & Co-founder at Turno.

Assaf shares his journey from a background in software engineering to solving problems in the short-term rental industry.

The property care aspect of vacation rentals is complex and can be daunting to those ill-informed or to those who just "wing it". Turno is an amazing resource for property managers and hosts

Additionally, we're excited to welcome Turno in as a new no BS show sponsor!

Give it a listen!

Visit this link for a $150 Offer for New Turno Users https://turno.com/noBS

Episode Highlights

  • Assaf elaborates on Turno's evolution, starting with a focus on scheduling and property care
  • We discuss Turno's collaboration with Airbnb which allows for a seamless experience for their users.
  • Assaf emphasizes the importance of user experience and empathy in creating software solutions
  • We inquire about Turno's scaling strategy and global reach.
  • Assaf attributes success to luck, persistence, and taking opportunities while maintaining a vision.
  • Assaf stresses the importance of staying disciplined, focusing on core features, and not overcommitting during the scaling process.
  • John and Assaf discuss the challenges of avoiding overengineering and overpromising in response to customer requests and the Importance of staying true to the company's initial vision and North Star
  • Assaf emphasizes the need for focus and avoiding distractions in business and Mateo adds insights on the importance of perfecting and refining the core product
  • Assaf compares this stage to Airbnb's journey of making incremental improvements and refining user experiences.

Episode Sponsor

- Turno

Property Management and Hosting is Hard. Cleaning Doesn’t Have to Be. Get Competitive Cleaning Bids on Turno’s Cleaner Marketplace

Compare prices and services from vetted STR cleaners in your area and easily manage all your turnovers in one place

the no BS podcast Listeners: $150 Offer for New Turno Users

Complete your first turnover with a Turno Marketplace Cleaner by 3/31/2024. and receive a $150 Amazon gift card from Turno! visit: https://turno.com/nobs

You Might Like

Stuff You Should Know
Stuff You Should Know
iHeartPodcasts
This American Life
This American Life
This American Life
Freakonomics Radio
Freakonomics Radio
Freakonomics Radio + Stitcher
Criminal
Criminal
Vox Media Podcast Network
The Why Files: Operation Podcast
The Why Files: Operation Podcast
The Why Files: Operation Podcast
We Can Do Hard Things
We Can Do Hard Things
Glennon Doyle and Audacy
The Way I Heard It with Mike Rowe
The Way I Heard It with Mike Rowe
The Way I Heard It with Mike Rowe
Shawn Ryan Show
Shawn Ryan Show
Shawn Ryan | Cumulus Podcast Network
The Ezra Klein Show
The Ezra Klein Show
New York Times Opinion
Radio Rental
Radio Rental
Tenderfoot TV & Audacy
Literally! With Rob Lowe
Literally! With Rob Lowe
Stitcher & Team Coco, Rob Lowe
Am I the Jerk?
Am I the Jerk?
youtube.com/amithejerk
Behind the Bastards
Behind the Bastards
Cool Zone Media and iHeartPodcasts
Girls Next Level
Girls Next Level
Holly Madison, Bridget Marquardt & Audioboom