Brace yourself for an enlightening trek through the high-stakes world of tow operators as we battle the blizzardy backdrop of the Iowa presidential caucuses. This episode is a treasure trove of anecdotes and insights, where we dig into the vital importance of readiness in severe weather and the unsung heroism of those who keep our roads safe. And that's not all; the American Towing Recovery Institute is rolling out new training opportunities, including a hard-hitting video series on rigging and chain usage that promises to sharpen the skills of industry professionals against nature's fury.

Celebrating four decades In a heartwarming exchange, Adrian Benoit of Elite Service joins us to recount his remarkable journey from family ties to towing triumphs. Tune in as we dissect the power of continuous learning and the impact of one-day classes, all while preparing for events that amplify the prowess of the towing community in safety and service.

When disaster strikes, it's the training that takes the spotlight – and we're dissecting a gripping episode of crisis management from the front lines. Our response to a major track incident is the canvas on which we paint the portrait of preparedness that every tow operator must embody. Later, we sit down with Mike Porter to uncover the transformative effects of his dispatch training and delve into the intricacies of lobbying for fair rates. Wrapping up, we reflect on the communal spirit and economic vitality of Lake Charles, Louisiana, painting a vivid picture of resilience and recovery.