Ep066: Crafting a Life in Style with Elaine Turner

Building Texas Business

Feb 7 2024 • 36 mins

In today's episode of Building Texas Business, fashion entrepreneur Elaine Turner is joining us to talk about her journey of launching Edit by Elaine Turner, her luxury boutique that emphasizes mindful consumption. She shares her experiences navigating the challenging retail industry and lessons from her previous ventures. Elaine gives advice on balancing your brand identity and adapting to changing customer expectations. Her stories highlight the difficulties of expanding business plans and finding community resonance. She also shares her views on building teams that align with the brand spirit, which can be valuable for entrepreneurs. Toward the end of the discussion, Elaine reflects on her personal experiences of living in Houston and Santa Fe. Elaine's gratitude for the hard-won lessons makes her a role model for navigating the industry's turbulence with empathy, vision, and agility. SHOW HIGHLIGHTS
    • Elaine shares her experience with Edit by Elaine Turner, a Houston boutique offering curated European luxury brands, emphasizing mindful consumption and the art of editing in fashion.
    • We discuss Elaine's background in entrepreneurship within her family, her early interest in fashion, and the influence of her parents and mentors on her career.
    • Elaine describes the lessons learned from launching a luxury line that failed, the importance of understanding brand identity, and the value of knowing your core customer base.
    • Chris touches on the challenge of balancing novelty with accessibility in fashion and the pitfalls of expanding too quickly.
    • We explore the importance of community focus in retail and the critical role of hiring team members who align with the brand's culture.
    • Elaine recounts the transition from brick-and-mortar to digital commerce, noting the surprising speed of change and the recent shift back to a balance between digital and physical storefronts.
    • Chris and Elaine discuss agile leadership, the importance of empathy, and the necessity of adapting to the needs of the workforce in the retail industry.
    • Elaine reflects on personal transformation, the process of starting a second business, and the evolution of relationships during life's challenging phases.
    • We chat about Elaine's personal side, including her preference for Tex-Mex over barbecue and her dream retreat to Santa Fe.
    • Elaine shares her gratitude and excitement for her new venture, Edit by Elaine Turner, and the journey of crafting a life filled with purpose and passion.

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    (AI transcript provided as supporting material and may contain errors)

    Chris: In this episode, you will meet Elaine Turner, founder of Edit by Elaine Turner and Elaine Turner Designs. Elaine's entrepreneurial passion centers around fashion and lifestyle brands, but her true passions are serving her community and empowering and supporting women through education, connection and philanthropy. Alright, let's get going. I cannot wait for this episode. I'm so excited to have Elaine Turner here. Elaine, thanks for joining me today. Elaine: I love being here. Thanks for having me. Chris: One of the things I love about you is that you are a serial entrepreneur, and I think those are my favorite people to talk to. Let's talk about what you're doing today with Edit by Elaine Turner. Tell us what that is. Elaine: I just opened a new store concept here in Houston, in Tanglewood, and the store is called Edit by Elaine Turner. Really, the whole idea of the store was concepted from a place of renewal and redemption, because we can talk about my story beforehand. But it was all about this idea of curating hard to find European luxury, upscale brands for the Houston clientele who I felt like the art of discovery, like what else? She goes to Tutsis and she goes to Neemans and Saks and Nordstroms and we're lucky we live in this incredible cosmopolitan city full of all the options. But I wanted to offer her something that maybe wasn't so out there and so ubiquitous. Edit was really born from the art of creation. I will be your editor and I will go out and find these really unique pieces for you to engage in and add to your wardrobe. Chris: That's great. Elaine: There's actually some real meaning behind the word edit, then right, yes, so edit is about not only let me edit for you and find those unique, hard to find pieces, but it's also about, for me personally, sort of leaning into this idea of, as women and as consumers, we only ultimately need what's essential. And I think, as we age and we become more mindful about what we put on our bodies, what we put in our bodies, that it's not always about quantity, right, we don't have to buy, like you know, every trend that's ever offered to us. Like we can be more thoughtful about what we choose. And so it's about letting go of the unnecessary and really retaining what's of value to you, and so edit is supposed to be all about that. Like I'm saying, this is what's of quality to you. Chris: I love that. I love the thought behind it. Thank you, because you're right, you can go into any store and get stuff, so this is one. This is an episode where I'm like there's so many different directions to go with you, but I think you're right. You talked about renewal and redemption. You have an amazing story because this is your second go at it. Elaine: And the first was successful. Chris: Sometimes people second goes coming out of failure. Let's talk about your passion and what got you into the kind of the fashion industry. Talk a little bit about that first venture. I think in doing that I encourage you to start what was called a Lane Turner or Lane Turner designs back in what, 1999 to 2000. Yeah, exactly 20, almost 24 years ago. A while ago, chris, you must have been an infant. Elaine: I was 29 or 30 when I started a Lane Turner designs and really my story really comes from an origin story of entrepreneurship. That's the number one thing. I was born in a family of entrepreneurs and I'm kind of a believer that entrepreneurship is sort of passed on through DNA. I think you've got to be a little left of center to engage in being an entrepreneur, because it's high risk, you kind of, it's lonely. You know you're the one kind of putting yourself out there thinking of these ideas and visions and you're usually entrepreneurs are trying to solve problems, so they're thinking, hey, what's not out there that could be out there? And I watched both of my parents start companies and both of my siblings also at one time had their own companies, and so I feel like for me it was sort of osmosis. You know, I was very much inspired by my parents. They were my mentors growing up and so I always knew when I went to school, went to UT and I majored in advertising, marketing, but I always knew I wanted to do something in fashion because my mother always encouraged. You know, this is how you express yourself. And it was always done from a more thoughtful, deep way and I was like I'm not saying, not just fashion, you know, because of materialism. But she would literally watch me walk downstairs and say, oh, you have a gift. Like you should really think about something in fashion, Like this is the art of communication. Chris: She wasn't one of those moms that looked at you and goes you're not wearing that. Elaine: Yeah Well, maybe a couple of times. You know it's an evolution, Chris. I'm not saying that I came out of the gate putting all the outfits together, right, but she always encouraged me on a much deeper level that I think this is something that you should offer the world. You know, Even in my teens and my twenties I knew I wanted to do something in fashion, and so I went to UT and then I immediately called a mentor of mine. Joanne Burnett and said I really want to do something in the fashion industry. And she said, hey, there's this company out of Dallas you should talk to and they might give you kind of an assistant job in the design area or whatever. And so it just was a super, you know, very organic growth for me. Back when I was at UT there was no fashion merchandising program, so that was in it. So I had to learn everything in the job, you know, on the job, and have like mentors train me Right, but always knowing I wanted to start my own thing. Okay, and that was always there. It didn't really happen Like some people say. That sort of happened by happenstance. For me it was pretty intentional that I knew in my twenties I wanted to learn everything and then I wanted to start my own business. Chris: So I hear that story a lot, but you also hear the ones where, like you said, there's a problem to solve and someone says, okay, I'll do this. Let's talk about taking you back to that 28 to 29 year old self when you said, okay, now it's time. Some people are scared to take that step. Let's talk about and educate the audience. What was it like for you to get to the point where you're ready to take this risk? What was that like? What did you learn from that experience? Elaine: Yeah, I mean it's a great question. I think I knew when I was 29, I had learned a lot in New York. I went from Dallas to New York and worked for several companies in New York and I started recognizing in the market that accessories were really taking a much bigger, I would say, segment of the market. So, like the big designers at the time, like Donna Karen and Ralph Lauren and all that they were starting to do these handbag collections or accessory collections right when they were really starting to kind of form a look and a name for themselves in that area. And Kate Spade was just coming on the scene and I thought, oh, there's something there that I think that there was a void that I could fill like an accessible price point, and I really focused on novelty applications. So I was really known for this resort wear look where I did Raffia rat bags and tortoise shell handles and I did a lot of specialty leathers like Python leather leathers with multi-colored. So a lot of novelty right. Chris: From. Elaine: Texas, of color and bold, and so I started thinking to myself well, what if I did a small handbag collection and put it out in the market? And I really thought about my price point because I wanted it to be accessible luxury price point and started to see if I could sell my wares. You know, and I had just moved back from New York to Houston and my first literally I have this memory my first account was walking into Titsies and Mickey Rosemary and meeting with me in private and saying I'll carry all your collection on consignment for the first six months and if it does well, then I'll start buying it. Wow. So I said it's a deal and that was how I started. And the bags were made in Brooklyn and he really mentored me on price and segmentation of the market and who you're catering to and the look and feel of the bags, and he was a huge part of why the company grew, because he really helped me understand, I think, from a little bit more of a mass perspective, how to grow the business and not keep it so boutique, right, Right. Chris: How to be able to scale to it. Elaine: Exactly, and then I was able to get into Neiman Sax and Nordstrom and started growing a really large business from there. Chris: So okay, as you got this fashion mind and creative mind, I mean, what were some of the things that you had to learn to grow that business to scale? Let's talk about that. I mean, and if you think about something like a failure man that went horrible, it went horribly wrong but by gosh, I'm glad it did because I learned so much. Elaine: Many failures and challenges and opportunities along the way. But I mean, I think that what I learned is the idea was really about offering sort of this accessible lady like elegant accessory line to women who I felt like that wasn't really happening like. As much as I loved Kate's bag, it was very basic at the time. It was like nylon little shopper bags, right. Chris: No offense Kate. Elaine: We love Kate, but now it's very novelty. So we all evolved, but at that time, yeah at that time it was just this really simple kind of utilitarian shopper bag. So I felt like I had a niche and like let's add novelty into the handbag space and the handbags were really becoming this sort of individualistic part of fashion. It's like, you know, wear a dark suit but what's the special handbag that just pops off? You Like what makes it almost that final touch. And so, for me, the challenges. I think what I learned is okay how do I retain the novelty and the specialty part, retain the price, keep the price where it needs to be, but also have a product that is appealing to a lot of women? Because I was growing scale, I mean I was like I want to open stores, I want to be in wholesale. I mean I had my own New York showroom and so some of the challenges, like an example was I decided to spin off and do a real high end more I don't know coutures, not the right line, but a real high end luxury line in Italy, but to keep my more accessible. So, like the bags were in from like 195 to 500. Chris: That was kind of where I saw it. Elaine: Well then I thought let me go off and try these $1,000 bags. Well, it ended up being a huge flop, which is okay. But I realized that by doing that I grew too fast and I was trying to appeal to a different customer too quickly before the brand had really penetrated and distributed distribution enough in those places. So it was like I jumped the gun and then I don't think I had exhausted the price point that I was in. So that was one failure or challenge that I kind of pulled back on and thought well, I think I did that too soon because you know it's a big investment, you're investing in real Python lovers and you're doing it in Italy and these little family and factories. But you learn from it. You know. You learn like no, go back to your core, don't get away from it so quickly. But you know. Chris: That's to me, what's so fascinating is getting back, you know, staying and knowing your core, because the story you just told I've heard told in many different industries, right, so it is applicable across industries. So, you kind of confused the identity of the company. Elaine: Yes, yes, that's exactly right. Chris: And you have to be careful as an entrepreneur. Be careful not to do that and if you're going to make sure you know. I think it's a delicate thing to do and it's interesting that it can happen in any industry. So right in the handbag and fashion, you can dilute that core customer who's so loyal to you. Elaine: And I think what happens with entrepreneurs that we all fall a little bit victim to and I think speaking someone might relate to this is that you're constantly thinking of the next thing because that's just you're always feeling that void will like that. I don't see enough of that. At that price point let's make it ourselves, and sometimes those ideas and that vision can get ahead of you, and then you have to be able to pivot and save yourself. Wait a minute, I think I jumped too quickly because entrepreneurism is really about creation or vision and filling the void and solving the. But sometimes you can almost go so far that you go too fast. Chris: How did you regulate yourself in? That was it? Was it surrounding yourself with, with the team? Was it just learning from trial and error? You go and I need to learn what I need to pump the brakes. Elaine: I mean it's a combination. I was lucky. I've been very blessed. My husband's always been a deep, strong partner to me and he helped me with. At first he didn't really get involved. He ended up full-time working with me in the business about after seven years of me being in business and then he started really helping me. But he was always a more cautious one to be like let's just, let's really exhaust what we're doing right now, but then seemed to have a really deep understanding of timing, of like. For example, I got into the shoe business and I was really nervous about that after what happened with the high-end collection and the shoe business did incredible for me and in fact I think if you talk to women today, that was really the category that they were the most wedded to so it, but it was the timing. I had enough, you know. I had enough brand awareness. I had multiple stores at the time. She was the loyalty and also the trust was built up at that time, whereas when I jumped to the real high-end bags I don't think I was quite there yet. So a lot of things are timing. You know when to be. You know you have to be really thoughtful about when you do big expansion moves, and I think the shoes happened at just the right time that she was ready for that. Chris: Yeah, a lot of it is timing right. Let's go back kind of the high-end handbag. So another thing that's hard for people, especially entrepreneurs, to do is to kind of admit that failure. How hard and what and what good advice would you give to say you got to know when, and it's okay, cut it and say this just wasn't, this didn't work, whatever it may be. Elaine: I think it's some one of the most important things you can do being a business owner and I mean honestly just being in business at a certain level is to know when to look in the mirror, be accountable and look at it not as a failure but as a huge opportunity for growth. And also, when that stuff happens and it's happened to me multiple times it also models for the people before you that it's okay. It's okay to go. You know this worked, this didn't, so how do we get out of this in the most thoughtful way? Also, the less you know the way, economically that doesn't hurt us as badly, but it having that courage to know when to sell, when to get out of a lease, when to liquidate a product that didn't sell. You know, those are all just parts of being in business, and I think what happens with people who end up really struggling as their egos become so involved and the pride takes over that they aren't willing to take a step back and say this doesn't mean I failed. This means that I have an opportunity to change something that didn't go as expected. Yeah, and that's also personal, like forget business how about marriages and friendships and relationships and how we navigate the earth. I mean, sometimes we just gotta look in the mirror and say we gotta redefine this yeah and that's actually a beautiful thing, and it's to me like winning in life. It's not failure. Chris: I agree. I mean, I think it's a mindset, and so I say all the time no bad experiences, just learning experiences that's it. Elaine: I'm inspired. Yes, that's it. I think we you could have answered the question okay so you have this going. Chris: You expand the shoes, you have stores that took people. So how did you build a team and how would you, when you look back, how? How would you verbalize and describe the culture that you built at a length turn? That's such a nice. Elaine: I love. Well, I loved all of that and I especially loved the culture and the brick and mortar aspect. I think that we spent so much time and energy focusing on the community and we had we're I like to say we were one of the first retailers in Texas to build a charity platform within our brick and mortar where we had an event-based charity platform. So each month we would hold several events and team up with charities and sort of have a win situation where we donate a certain amount of proceeds and then they get to experience Elaine Turner and what we're making and creating. And you know and today you see it across the board, with Tori Burch as a women's foundation and Kendra Scott has a huge event platform. But it was something that the brick and mortar stores were really an integrated, intimate experience with the community and it meant that's probably one of the biggest things that I take away that I'm the most proud of, is what I created within those stores. I really created a place for women to connect one with one another, to educate one another, to inspire one another and to give back to the community. Chris: Yeah, so it's beautiful, but it takes more than you if it's going to transcend right into the different brick and mortar locations because you can't be everywhere all the same time and I didn't know so what were some of the? Things that you did as you hired, whether it was store managers or you know, whatever your involvement was, to make sure that the people you were hiring connected with that vision and that passion. Elaine: It's. You know, hiring your team is the most foundational, essential part of how you win as an entrepreneur and it's not easy and sometimes even within that you make mistakes and vice-over I'm talking like that person might make a mistake that they even chose to come work for me. And then I realize that when the right fit on our side, it's very reciprocal. There's no one that's above anybody else, it's just sometimes the fit's not there. But we had become so well versed in who we were culturally that we were all about you know intimate experience. Giving back fun. Luxury was one of our big. We're all about having fun, it's not. We don't take ourselves too seriously. You don't have to wait in some line where there's a you know bouncer. You don't have to act like we're not too exclusive for you. We are an enveloping culture. And so it became where we actually and I'm saying at the beginning there were some probably bumpy roads, especially as we started getting into retail, but as we really started building this store footprint across Texas, we got pretty good at those managers and had really low turnover. You know where we really built and we had a store director who had come from Michael Kors who really understood how to build that team culture. But I mean, some of my most prized employees at the time were the people who are running those stores. They just got it, you know, and then sometimes it didn't, and that's okay too. Chris: It is. I mean, you're hiring is an imperfect process, right, and I think, but if you have a core identity that you know and you'll know when there's a fit and when there's not, exactly. And then the key is if it's not a fit to move fast. Elaine: Yeah, and they've all gone on. I mean it's just interesting you've asked me this question because we're going pretty personal. But you know, as I was launching edit, I started looking for some of my older leaders that I loved and they, I mean I look at my head and I'm like, oh, they're running. One's running Carolina Herrera here in Houston. Another one's store, director of Kate Spade, another that Jim's like well, we, you know, help to give them that foundation and that's awesome. But I mean nothing makes me feel better about myself to see some of those women soar in the retail space like a proud parent right yeah, and beautiful people. Chris: So that's good, that's so good. So as you ran the company, I know you got to a point where you decided it was kind of time to put things down. Yes, and you the original a late turn. You closed over a period of time. That had to be a pretty difficult decision, an emotional decision, because it was born out of passion right, it was very people come to those, you know, face those roadblocks or those forks in the road. You know how did you go about kind of handling that and then coming to grips that it was okay. Elaine: I mean, I think, just like anything, it's been a journey to get to the acceptance, or for me to find that acceptance, around that initial a lane turner designs journey. But there was a lot of things it wasn't an overnight thing that were leading up to me realizing that I needed to hit button in my life. And just like anything else, chris, it's never just usually one thing, it's usually a series of things. You know, I mean it's kind of morbid, but they always say, like a plane crash doesn't just happen with one wheel falling off, it's usually a series of things and at the time you know that's been almost six years retail had really shifted dramatically from more of a brick and mortar clientele experience to kind of the Amazon age being very real, which is all about ease and convenience, right and so, and then I'm always very transparent and vulnerable about my business. The capital was really put into the brick and mortar experience and I was behind on the digital aspects. I was, and that you know. That's just. I can totally admit that today. It wasn't that I didn't have it, but I didn't have it near like some of my competitors had it right and so I had to really come to grips with that reality that the store traffic had started to dwindle and women were really calling for the digital experience and saying, look, I don't want to find parking at your store, I don't want to do that anymore. I'm really moving into this idea that the package has dropped, I can return it and put a sticker on it, and so my husband and I were just sort of playing catch up. And then, alongside that challenge, which was immense, I personally have an autistic daughter who was also reaching teen tween age and starting to really have a deep awareness of her differences and struggling mental health wise, so I needed to find out how I could intervene and get her in a better place. And then both of my parents were diagnosed with terminal illnesses at the same time oh, wow and that's when I said okay, god, like I hear you, I get you and I'm not a failure. I need to change my life and I have, and I took those years to caretake and get people what they needed, because, even though I'm a passionate business person, I am a very driven, very ambitious. I am also just as passionate and just as I mean it's my whole life or my is my family, yeah, and so I knew that at that time I couldn't just be everything I I couldn't do it all at the same time. I realized I couldn't be and do it all at the same time, but that was okay that you know it's a beautiful story. Chris: I know there those things aren't fun to go through. I'm so sorry here, but they're seasons in life, right, and I think you know one of the. There's always lessons in every story and there's a lesson in what you just said to me and that is as passionate as you are about your business keep your priorities straight yeah, family always comes first, yeah and you're right, it didn't define who you were to shut the store down right. So that's you know it's a beautiful thing and I'm sure it was hard to go through yeah, I want to take you back to something you said because I think there is some learning in and I always have a question for you because you said look, I realized I was behind in the digital right. I was in the brick and mortar. When you look back at that, was that a function of you just truly believed brick and mortar was the way to go and this digital was a flash in the pan? Or do you think you miscalculated the digital presence and how it was really going to affect the industry and change the industry? Elaine: It was not at all discounting digital. I had a very built up website, three full-time employees who worked on my end, so it was honoring that digital was real. I had no idea how quickly the digital consumer you know landscape would shift. It was one of the most massive market shifts, I think if you've studied it. Chris: Yeah. Elaine: That's ever happened. It happened so fast. I mean, the Amazon age is real. It just took over business. It was just all of a sudden you're buying on this interface and you're not walking into stores as much and it was happened so fast. I remember my husband was like we've got to hire more digital people when we started hiring him. But as quickly as we'd hire him, it was just like our competitors were starting to offer, you know, free returns, all this stuff, like you will just come pick it up for you. Like it was, just became like. It was literally the way people were doing business and I just had no idea how quickly. I thought it would just seamlessly fit into the brick and mortar footprint. Yeah, it took over. I mean, women were like, well, just ship it to me, even just living. Like you live right here, I live over in Tanglewood, like you're you know you're saying no, you need to ship it to me, like even today I saw. Chris: Sitting at your yeah, you know, in your kitchen. I'm not coming, right, I'm not coming yet. I don't think you're dressed up, I'm not. So In hour two you're returning. Elaine: Yeah, so even our Houston base, which is our Houston Dallas our largest they were ordering on my website online and not coming in anymore, but I still wasn't able to provide the type of service that I think they were used to, even online. I was struggling to keep up with that, but what's interesting is how things come around in life, is I think there's been a real balance now? I think that's a little bit over. I think digital is still a value and I know you ordered lots of Christmas presents online. Chris: Almost all. Elaine: Right, but I still think brick and mortar now has eased back into people wanting more human interaction and tangible experience of product, especially luxury product. Yeah, I think people still want that. Chris: That's. What is funny is that I tell people the story. They've seen it in Holly's, my two girls. They create, like these, powerpoint presentations with pictures of their Christmas list with hyperlinks to the website. So yes, I did a lot of all of them. Elaine: I love hyperlinks to the website, but the higher end things. Chris: I didn't have to go to the store for a few things. So there you go. I'm a living example of what you just said. Elaine: Okay, Good, because there is a place for brick and mortar and for human interaction and human connection and educating them on product and servicing them. Tell me where you're going, tell me about you know what you need, and I think that's all finding much more of a balance now than it was six years ago. Chris: Yeah, yeah so let's talk a little bit about you as a leader. How would you define your leadership style and how did you try to show up? You know, in that 20-something year you were running a line Turner as a leader. Elaine: I think my biggest gift as a leader is I think I'm a very empathic person. I so I'm very committed to putting myself in somebody else's shoes and I think that's helped me especially lead women, because my 99% of my employees were women, and women hold a very complex position in society because of the roles and responsibilities that we have and the opportunities that we now have and the dual income families that we're creating, and so women are holding a lot of hats and are trying to be in due for a lot of people in their life. I like to call it the impossible paradigm Right. So I think that I held space for that and I think that when I look back as a leader, I hopefully felt like most of the people who work for me knew that they could pretty much come in and be vulnerable with me about what they could and could not do within the role that they had at my company. I also think that I'm a. I think I have vision. I don't want to like be arrogant, so I'm a visionary, but I think I have a lot of vision so I can look at things really high level and not get so in the weeds where we forget what we're doing as a company and what we're providing. So I'm very passionate about looking at things very philosophically and like well, what is it we're ultimately trying to provide? What's our cut through line here? What are we trying to do? I think that's another attribute that I am proud of. I think there's also challenges and opportunities and things where I've had to grow. I kind of lack structure. I've had to really lean in and and to how do I build more structure? I think a lot of entrepreneurs are sort of impulsive and are like out there trying to fill the void, and I think I've had to really understand guardrails and understand how people need structure. If they're going to work for me, so that's a big opportunity for me it's like okay, how do I provide them what they need to feel like they're doing their job the best that they can, and that's something I've had to work on. So I mean, you know, as a leader, it's just like you may just being human. You know there's some things that come really naturally to you and to me, but then there's other things. I'm like oh yeah, she really wants to have an understanding of her roles and responsibilities. Let me write that down. Chris: Write that down. Elaine: So I think it's just an evolution, it's a growth, you know very good. Chris: So we kind of started with edit and we've gone. I love what's going on, so I want to bring you back to that. You know you take a hiatus. Elaine: Obviously there was a pandemic in there and you're raising, as you said, you know teenage daughter and. What was? Chris: it that told you it was time to get back in the game. Elaine: Yeah, it's such a profound question I had. No, I was really tunnel visioned for probably three and a half years there, where I was just in this mode of caretaking and frontline decision making for my parents and my daughter and just in my husband had just recreated his whole deal and he was sort of out there sustaining us, you know which we had never in our whole marriage, had never not both worked. So that was a real interesting how we were going to figure each other out with our roles changing so much. Like I went through a deep identity crisis of like well, who am I now If I'm not this owner and this fashion person. I'm like you know who am I. I had a big grief process over kind of unraveling that, and he did too with me, you know. So it was an interesting watching us try to figure each other out. But we actually made this decision to once our daughter transitioned to this therapeutic boarding school that we found for her that she's done beautifully well at. But it was really hard for my husband and I. We went and lived in Santa Fe for six months and sort of decided that we needed a healing opportunity. You know of her kind of letting leaving the home and edit was kind of born in that sacred space and I think it's because, chris, I had a moment that I could actually create space within myself for something new for me, because for so many years it was all about somebody else. Sure, I was trying to kind of save these people that I love so dearly. And so I started talking to my husband saying you know, I have some ideas of something that maybe we could think about, and he's hugely entrepreneurial too, which is a whole other conversation we can have. Chris: But he was. Maybe we'll have him on. Elaine: He is huge and he was like let's talk about it. And so we started brainstorming over you know, burritos and we sit in town and I started telling him kind of my thoughts about you know, tanglewood needs this new idea and we need to serve women and brick and mortar. You know things are coming back. So I read all the time about consumer, you know the product sector and retail, and he was like I'm in, I think we could do it, I think we need to bring that to the customer, and so it just slowly started seeping into me and then I started going to market and he would come with me and finding all these unique lines, esoteric lines that nobody had heard of, like a lady from Copenhagen was the first person to bring her to the US and doing all these things where I was like I'm going to take a risk, and she did great. I mean, we just had three months of selling with her, but anyway. So just really leaning into this idea of finding these really unique lines, and it took us about a year. I mean we did a year of like negotiating the lease and meeting the contractors and coming up with the store idea, the space, and I'd love for you to come by and see it. Chris: I've got to come by, so you know, tell where is the store now. Elaine: So it's on Woodway and Voss, right across from Second Baptist Church, so literally kind of in the heart of Tanglewood residential area right by that Krabah's over there. Chris: Oh, perfect. Yeah, Everyone knows what that is, I know so. So you second go around. You opened just recently, like a couple months ago. Elaine: Yeah, open October 9th. So, yeah, what's today's? Chris: January 10th. So yeah, you've just been a few months Going. Well, I take it. Elaine: It's great. I mean it was just a total whirlwind because it's funny, I opened the store of course holiday time period it's like you know I'm trying to get press, I'm opening up during the busiest season of the you know the year and retail, and so it went great and I we beat all the goals that we had. But it's been also kind of a internal reset for me to kind of what is that balance for me, being an owner again but not losing kind of my sense of equanimity, if you will. Like I can go real strong, real singular into my career. And I've had to kind of really do a lot of self-awareness work about in Kaling this was a lot, so don't lose yourself in it and because you don't want to lose the joy in it. And so there's been, you know, even in the three months, there's been some setbacks that have happened already. There's been some huge wins that have happened already. I've had to hire a new team, and so you know I'm not going to lie and say, oh, it's just all like, oh, this perfect law, I mean it's been where. I'm like, oh shit, I got to fix that, I got to do that. But you know I'm doing it and I wouldn't be doing anything else. Chris: So how would you compare kind of starting the first one to starting the second one? Elaine: I'll tell you what you know. I want you to answer that, but I'll tell you you know. Chris: I remember when we were about to have a second child and I looked at someone and they're like oh, people think, oh, you got this, you know what you're doing. And I said you told me something you've done for the second time in your life and you felt like an expert, right? Oh, my God, it's so true, I mean it's been so. Elaine: It's so funny because the first time I was so young and you know, with youth comes a nice amount of ignorance, and so you have no idea what you're about to do or the consequences of what you're about to do, and you're like, yeah, I got this. You know, I'm going to put some little money in, we're going to start this thing. And I started getting handbags shipped to me from Brooklyn in my living room

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