Carl Smith - Scaling Intimacy and Navigating the Digital Agency Landscape

The Jason and Bart Show

May 18 2023 • 30 mins

0:02:15 - Becoming a Partner at the Bureau (77 Seconds)

0:06:15 - Leadership and Organizational Goals (49 Seconds)

0:12:38 - Optimizing the Bureau's Value (88 Seconds)

0:22:22 - Balancing Sentimentality and Client Needs (71 Seconds)

0:28:15 - Current Obsessions and Elevating Conversations (68 Seconds)


Discover the fascinating journey of Carl Smith, from Ngine Works to the Bureau of Digital, as he shares his unique perspective on the ever-changing landscape of digital agencies. Learn how his team of four grew to a whopping 40 members, adopted the Jellyfish Model, and transformed the Bureau's focus from craft-oriented services to business-oriented services. Join us for an eye-opening conversation that reveals how the Bureau has evolved since Carl took over in 2016, concentrating on helping others and fostering a strong sense of community within the digital world.


Stay ahead of the curve as we discuss the significant shift in digital agencies' needs and the concept of scaling intimacy. Carl emphasizes the importance of financial literacy and the delicate balance businesses must maintain between their own culture and the demands of their clients. Explore the challenges faced by organizations as they strive to keep up with rapid technological advancements, and learn the value of human beings and technology in providing faster, cheaper deliverables.


Lastly, fasten your seatbelts as we dive into a thought-provoking conversation on the future of technology and jobs. Delve into the potential of AI, biotechnology, and other cutting-edge developments, and understand how crucial adaptability is in the face of relentless innovation. Don't miss this exciting episode with Carl Smith, where we explore the exhilarating and sometimes daunting world of digital agencies and technology.

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