Karen Hughes, former White House Counselor to the President for President George W. Bush, discusses leading the nation’s communications response during the September 11, 2001 terrorist attack, providing a behind-the-scenes look at the events of 9/11 and the days immediately following.

In vivid detail, Hughes recounts the moment when she first received word that a passenger plane had crashed into the World Trade Center, how she and others made their way through a desolate downtown Washington, D.C. to the White House, and the crucial decision to brief a stunned nation on the state of the federal government.