MGMA Member Spotlight: One Administrator's Path to Leadership

MGMA Podcasts

May 8 2024 • 35 mins

In this episode, host Daniel Williams sits down with Julie Bouziotis to discuss her career journey from English literature student to healthcare administrator. Listeners will gain insights into Julie's path, from her unexpected start in orthopedics to taking on leadership roles in dermatology. She shares lessons learned along the way about developing skills, empowering teams, and lifelong learning.


Key Takeaways:
- Unexpected entry into healthcare administration from a humanities background
- Pursuit of additional credentials like MBA and fellowships for professional development
- Views leadership as stewardship of the organization and its mission
- Focuses on optimizing teams and customer service through training and feedback
- Finds value in MGMA involvement, including communities, publishing and events
- Participates in the MGMA book club, discussing works that reinforce leadership best practices


Sources and Resources:
- Stony Brook Dermatology Associates
- Julie on LinkedIn
- Julie's published articles on MGMA.com
- Books discussed in the MGMA book club, including "Leaders Eat Last"


Support for this podcast comes from ilumed
ilumed helps Medicare providers practice better medicine so they can get paid in up to three ways. Whether you’re just starting your value-based-care journey or ready to take it to the next level, ilumed can help you do more for your patients while earning more. ilumed offers simple solutions for a complicated industry. Let’s heal healthcare together. Visit ilumed.com to learn more.

Today’s podcast is also sponsored by RingCentral

RingCentral brings staff, patients, and payers together with compliant cloud communications and a modern call center on any device. A free new ebook from RingCentral and MGMA focuses specifically on the payer-provider relationship. With all-too-familiar patient reviews, must-see statistics, and a transformative case study, this eBook illustrates how easily cloud communications can bring patients, providers, and payers together. Download your copy at go.ringcentral.com/mgma-healthcare.html.