The Apple iCar and Customer Service
It all ties back to the customer and serving them better.
On today’s episode of the ASOTU Wheelhouse hosted by Daniel Govaer, we talk about Rivian, BWM, Apple, car listing websites and a customer service survey. But at every conversation, our panelists Paul J Daly, Matthew Haiken, Kyle Mountsier and Jennifer Suzuki find ways to tie it practically back to what is happening in stores with customers every day.
Here’s what we talk about on today’s episode:
0:00 Intro and Disclaimer
1:43 Our Panels Thoughts on Future Industry Gatherings
5:54 What’s happening at Rivian?
10:33 BMW Makes Premium Trim Standard
17:29 The Apple iCar is coming
24:17 Car Listing Websites Prospering
27:32 The Necessary Customer Service Skills
33:25 Rapid Fire with today’s winner
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Like what you've heard here? Check out our other shows:
The Automotive Troublemaker
Auto Collabs
More Than Cars
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