Dr. Paul J. LeBlanc is President of Southern New Hampshire University, the nation's largest nonprofit provider of online higher education. Under his leadership since 2003, SNHU has grown from 2,800 to over 220,000 learners.

He has served as Senior Policy Advisor at the Department of Education and currently serves on the National Advisory Committee on Institutional Quality and Integrity. An immigrant and first-generation college student himself, Dr. LeBlanc holds degrees from Framingham State, Boston College, and UMass. He directed a tech startup for Houghton Mifflin and was President of Marlboro College before coming to SNHU in 2003.

We discuss his new book, Broken: How Our Social Systems are Failing Us and How We Can Fix Them . We also talk about technology and artificial intelligence as it affects social systems.