In this episode, we’re wrapping up our exploration of ENGAGE 2023: The Company Culture Report by focusing on our findings that relate to Earned Trust.

It’s in this section of the report that we asked questions connected to feelings of Autonomy, Integrity and Accountability.

Returning to the show to help break it all down is Deborah Fulghum, Engagement Specialist here at Up Your Culture, and Matt Sunshine, CEO at The Center for Sales Strategy

As always, both Deborah and Matt share so many great insights, like:

• Why trust is a key ingredient to a company’s growth and expansion
• How company leaders need to foster trust with tenured employees just as fervently as they do with newer hires
• And, lastly, how true transparency (sharing the good news and the bad news) makes your employees feel that much more like members of a team.

Links:

ENGAGE 2023: The Company Culture Report

Deborah Fulghum

Matt Sunshine

Beth Sunshine

Up Your Culture

TIMESTAMPS:
(03:18) 30% of the people don't have faith in the integrity of all of their company leaders
(04:53) 42% of managers sometimes or rarely do what they say they're gonna do
(06:00) Why is it so important for people to feel trusted by their leaders?
(08:42) Deb, how do you recommend that leaders demonstrate that they trust their people?
(11:27) The longer an employee worked at a company, the less likely they were to have faith in the integrity of their company leaders
(15:46) Be transparent when the news is AND isn't great
(19:32) People respond to positives so much more than negatives
(21:56) Under promise and over-deliver
(22:47) The importance of town hall meetings
(24:50) How do leaders know how transparent they should be during town hall meetings?