In this episode we are speaking with Michael Conte, Director of Spa and Wellness, at Meadowood Napa Valley. He has worked with Resort Spas that are Forbes Travel Guide 5 Star rated as well as serving on the Forbes Travel Guide Standards Advisory Board.

Whether you are an esthetic student, an aspiring luxury resort employee, a sole practitioner or a spa owner/director you will learn how to provide 5 Star Service for your brand.