UK SMEs are struggling to operate efficiently as input costs are rising rapidly in the country, which is impacting their operating margin significantly. As a result, one in five SMEs is finding it difficult to pay their suppliers. In addition, one in four SMEs is facing late payments from their customers as they are also struggling with higher prices.

In this podcast, RIABU’s Simon Littlewood and Mark Laudi discuss how SMEs can focus on strengthening relationships with their customers by understanding their needs and wants, which can result in a faster collection of receivables and improved cash cycle. Read more about this topic here.