PODCAST

Culture Crush Business Podcast

Kindra Maples

Culture Crush Business Podcast is the only podcast that does a deep dive into a variety of companies that are crushing it with a great company culture. There are many podcasts out there that focus on business, supporting employees, highlighting values and company missions… but there is only ONE that focuses only on company culture, how to keep it strong and how to use it to support the growth of the company. Culture is not just a tag word to be thrown around. It is not something you throw in job descriptions to draw people to applying for jobs within a company. According to Marcus Buckingham and Ashely Goodall in their book Nine Lies About Work, “Culture is the tenants of how we behave. It’s like a family creed. This is how we operate and treat each other in the family.” On this long form podcast we highlight companies, both local to Arizona and nationally, that are crushing it with great culture! We talk with company leaders to learn about real-life experiences, tips, and best practices for creating a healthy work environment where employees are finding joy and satisfaction in their work while also striving and growing within the company. We also search and showcase the companies out there that provide resources to help achieve and support great culture within companies.

024: Building Company Culture Through Transparency, Commitment and Goals
On this podcast, we do a deep dive into companies that are crushing it with a great company culture and this show was no different. We matched up two great companies that are doing amazing things in their companies to grow their company cultures. APS and Co: Collective were the star companies on the show. Whether it’s a company that has been around for over 100 years like APS or over 11 years like Co: Collective, they understand that growing culture is vital and at the root of continuing to grow a successful company overall. We discuss the importance of growing this culture on the inside, with employees, and on the outside with customers and clients. The culture should be transparent and consistent from all angles. One of the ways Co: Collective does this is by bringing the clients “into the sandbox” to build with them and be part of the process. The journey and the process is key in growing a good culture. The first step in the process is self transformation which can then drive into company growth and transformation. APS does this through growth mindset focus when growing and adapting in new areas. This is a great episode to listen to if you are another “company culture” guru that is loving to learn new ways to grow company culture. You can hear the passion and experience in Kit and Leila’s voices, as well as the knowledge that Derek brings from his Cultural Anthropology background. This show discusses the need for company’s to set bold goals that they will try and achieve. APS has set the goal to be 100% clean by 2050. This is a goal that they are in the process of aiming towards now. Similar to the goal that Black Rifle Coffee set to hire 10,000 veterans, these are large goals but important to help lead the companies in the direction that is supportive of their company culture. It was great to hear the thoughts, suggestions, examples, and passion from Leila, Kit, and Derek, that it might just be easier to listen and hear for yourself. Enjoy! co: is a creative and strategic transformation partner for purpose-led businesses. We blend strategic and creative thinking to solve problems, marrying robust, logical, fact-based insights with creative, disruptive, intuitive thinking. We provide our clients with a set of insights, tools, and processes to spur action around their Quests. By defining and subsequently capitalizing on “right space” opportunities, we help expand footprints, open up new markets, and create businesses. We believe building a successful brand doesn’t begin and end with the marketing department. It starts from the inside out with daily actions, small and large, across the entire business. That’s why we engage relevant stakeholders along the way and help mobilize and socialize teams around the Quest. We work with clients to develop milestone moments that not only inform but engage the entire business. Derek Newberry is an organizational development consultant who specializes in helping leaders build great cultures and drive transformational change. Prior to joining co:, Derek was an Expert Consultant at BCG, where he worked with Fortune 500 clients to design and implement culture and capability-building programs to support large scale operating model transformations. As a thought leader in BCG’s People Strategy team, he also drove the creation of new offerings and frameworks in the culture and change space, including supporting the development of BCG’s approach to defining the future of work. Derek is also affiliated faculty in liberal and professional studies at the University of Pennsylvania, where he received his Ph.D. in Cultural Anthropology. Derek delivers workshops on leadership influence, team-building and culture change at the Wharton School’s Aresty Institute for Executive Education. He was a faculty director for the organizational anthropology certificate in Penn’s online bachelor’s degree program, the first in the Ivy League. He also co-developed and launched a series of Coursera courses on team culture that have been taken by over 10,000 learners. Derek is co-author of The Culture Puzzle: Harnessing the Forces that Drive Your Organization’s Success (Berrett-Koehler) and Committed Teams: Three Steps to Inspiring Passion and Performance (Wiley Press), a Soundview Best Business Book. Derek hails from Oakland, CA and currently lives in Manhattan, NY with his wife and two daughters. Connect with Derek on LinkedIn. Kit Krugman is the Head of Organization & Culture Design at co:collective, a creative and strategic transformation consultancy. Kit has 10 years of experience designing, managing, and growing teams at creative organizations. She has worked on Future of Talent/Future of Work projects for clients like IBM, LinkedIn, and Microsoft and designed organizational change initiatives for diverse communities including schools, design firms, and publishing companies. In addition to her role at co:collective, Kit is the Global Executive Director of WIN: Women in Innovation – a global nonprofit dedicated to closing the gender gap in innovation by providing concrete learning & resources to women innovators. Kit is deeply committed to building more inclusive communities and organizations. She has been published in INC, Fast Company, and the Huffington Post and spoken at DisruptHR, Talent2030, and Adobe’s 99U on numerous topics including women in leadership, new organizational models and building a culture of inclusion and innovation. In addition to her subject matter expertise in organizational psychology and change leadership via a M.A. from Columbia University, Kit brings a deep understanding of narrative and design theory from her B.A. in Literature and Studio Art from Yale. Kit began her career as a K-12 art teacher and is a certified yoga teacher. Connect with Kit on LinkedIn. Arizona Public Service (APS) is working to meet business needs with practices that balance a healthy environment, a vibrant economy and strong communities for current and future generations. They provide our nearly 1.3 million customers with clean, reliable and affordable energy today and are committed to power Arizona’s future with electricity that is 100% clean and carbon-free by 2050. APS also is the operator and co-owner of the Palo Verde Generating Station – the largest nuclear plant and the single-largest generator of carbon-free electricity in the U.S. Beyond electricity, Arizona is our home and giving back is an important part of our culture. Their employees volunteer hundreds of thousands of hours to support causes and non-profits important to them. And, this company contributes to teachers and charitable organizations, assists our communities with economic development, and provides millions of dollars in direct financial assistance to customers struggling to pay their bills. Leila Zaghloul-Daly grew up in Phoenix, Arizona. She is a second generation APS employee and has held various positions in HR at many Fortune 500 companies. She holds a Ph.D. in Industrial/Organizational Psychology and her current role is as the manager of culture, learning, and inclusion at APS.
Apr 6 2022
1 hr
023: Your Resources, Messaging, and Buy-in that Grows Company Culture
On the podcast, we love matching a great company with a company or individual that supports company culture. This time we went the route of just focusing on resources to help improve company culture. Stephanie and Larry both dedicate their careers to supporting companies to improve their company culture and they do so both in person and virtually around the world! When it comes to improving company culture and finding the right person to help (either Larry or Stephanie possibly?) it all starts at the same place- the CEO and leadership HAS to WANT to improve the company culture. Ask the CEO what they want and this will help lead the conversation so they realize that improving company culture is at the root of all of their answers. They want to make more money? Well, their staff can help increase sales. They want less turnover? Well, taking care of your staff that are already with the company can help that. Once you have the leader on board, there are a few first steps on where to look to start improving the company culture; How diverse and inclusive is the company?Is there a purpose in the company that the employees can stand behind?How is the communication within the company?Is it a physiologically safe place for conversation?These are just a few of the first places to look. Not only did the conversion talk through many of the areas of improvement for companies when they first decide to focus on improving their culture, but it also included some tidbits and takeaways for the listeners as well. Here are just a few to give you an idea, but you really should just listen to the podcast to get the full context on these tips for growing your company culture. Get over yourself.What is the message that you (as the leader) are sending without words.Get a vision and live it.Develop a culture of learning. Larry and Stephanie are great resources to help leaders improve their company culture. Larry does so through understanding the brain’s role in accelerated performance and coaching leaders through his knowledge and experience Stephanie is an amazing resource and “jacqueline of all trades” when it comes to company support and the use of her Company Culture game (a game which can be played both in person and virtually). These two resources are great for growing your company culture BUT they also gave plenty of tips in the podcast that a listener can grab on to first! Stephanie Angelo works with organizations that want to create a great Company Culture to outlive, outlast and outperform their competition. With her training, speaking and consulting she helps her clients develop strong cultures by establishing customized in-house programs to create Traction not Transaction™ which helps employees do better on their jobs, decrease turnover and create a high engagement organizations. In 2020 Stephanie invented the popular board game Company Culture – a Game of Workplace Traction not Transaction® which is an exclusive element in her company culture workshops in analog and digital versions. Clients include companies like CopperPoint Mutual, Faist GreenTec, Intel and Raytheon and has spoken to numerous conferences and associations such as IFMA and ASIS and SHRM. Stephanie has been interviewed on all five Phoenix TV channels and has been featured in publications including the Arizona Republic and The Phoenix Business Journal. Stephanie is an eSpeakers Certified Virtual Presenter, a professional member of National Speakers Association and a member of Society for Human Resource Management. She has served in several leadership roles. In 2014 she co-created the first-ever board game to address domestic violence – OUTrage™ – A Game to Recognize and Change Abusive Behavior. Stephanie cowrote the true-crime memoir, Serrated, and has spoken all across the U.S. and in Europe. She has won several awards for her work. Connect with Stephanie on LinkedIn, Facebook, Twitter and Instagram. Aperneo is an AN ACHIEVEMENT ACCELERATION COMPANY. Since 99% of people think about what’s ever on their mind and less than 1% know how they think they are in the ‘know how you think’ business. Providing the knowledge, experience, and education on how the brain processes information thus how we think, creates the small difference that makes all the difference. By understanding the brain’s role in accelerated performance and capitalizing on the recent scientific breakthroughs of the new brain/result paradigm, Aperneo unleashes one’s innate ability to achieve record-breaking performance while living what most are only seeking. They evaluate, educate, and establish the desired outcomes to unprecedented performance simply by educating associates on how to change their minds. Their workshops, presentations and one-on-ones create a change in performance literally overnight. Once the entire organization has the knowledge behind how we think and its impact on performance they provided leadership with the how-to-kit on unleashing the creativity and desire within every empowered associate to accomplish company’s new and bodacious vision by accomplishing their personally driven visions. An advisor to Fortune 500 executives, Larry Olsen has invested the last 40 years researching, adapting, and teaching developments in the field of performance-driven neurology. As a recognized international speaker, best-selling author, executive coach, and Mindset’s Playbook podcast host, Larry’s expertise is based on the hands-on achievement drawn from professional success within major corporations as well as entrepreneurial businesses. Larry understands that if an organization is to succeed, its people must come first – no shortcuts, no excuses. He tells us, “It’s not the size of the organization that makes it successful, but rather the size of the vision within each individual that makes or breaks a company.” Connect with Larry on LinkedIn.
Mar 18 2022
57 mins
022: How People, Planet and Profit Can All be Part of Your Business
Let’s be honest, we have been waiting to meet and record with this team for a while. It is one thing to be able to highlight companies around the world that have a great culture. It is different when we have the opportunity to highlight a company that we frequently visit. Arizona Wilderness Brewing Co. is more than just a restaurant or brewing company. They are a company with a passion to protect and conserve the great state of Arizona through growing a great culture that can help with that mission. We know that Jon and Pat will succeed in growing their company because of the purpose and the passion in what they are doing. This conversation hit a few main areas that we were interested to dive into with this team; diversity and inclusion, passion for conservation, and the process of joining B corp. Pat and Jon’s journey through researching and joining B corp is what taught them more about diversity and inclusion and inevitably led them to searching for Johanna for the Head of People and Culture role. She hasn’t been with the team too long but has already brought her amazing background, education, and knowledge of diversity and people to the forefront of the company. Jon and Pat have always had a passion for focusing on people, but having Johanna in her role is really helping to put the processes and infrastructure in place to do so. So what about B corp? It is very similar in some areas to Conscious Capitalism, which marks the step and repeat background in the studio. There is a focus on people, planet, and profit and how all areas can exist in the company evenly. They are still going through the process so we will look forward to hearing more about that journey for them in the future. Then of course there is the conservation piece of it all, which we love. Their phrase “Drink like you care” is a reminder that the way they make beer—and the way people drink it—matters. One of their beers in particular, “This Beer Saves Water” is made using barley from Sinagua Malt. Every Arizona Wilderness beer uses Sinagua Malt as a base; This Beer Saves Water is made with 100% Sinagua. Since 2019, Sinagua’s efforts have kept more than 425 million gallons of water in the Verde River. When we say we covered a lot of ground in this conversation- we mean it! Arizona Wilderness Brewing Company is a craft brewery and restaurant created to reflect the beauty and biodiversity of Arizona. Our mission is to produce socially, ethically, and environmentally responsible craft beer and food with the intention of inspiring and uplifting our local Arizona community. We strive to enhance the lives of our guests, employees, and members of our community by creating unique, flavorful, and satisfying food and beer; providing legendary customer service; practicing solid business principles; participating in sustainable practices whenever possible; and treating our employees well. Arizona Wilderness is a company born out of love for the great state of Arizona. AZW uses craft beer, inspired food fare, and community-driven atmosphere to act as a conduit between its consumer and the great outdoors. AZW’s focus on sustainability, conservation, and community is what they believe to be the new way to operate a business in the new Arizona. Johanna Lortsher is a certified (PHR) Human Resources professional with 17 year’s experience. She has been with AZ Wilderness Brewing for 6 months, and prior to that spent 7 years as an HR consultant, the last 4 years as an HR Manager at a Professional Employment Organization where she helped companies of all sizes in all different industries with their HR issues large and small. Now she is living her dream by combining her passions for employee culture, the outdoors, and craft beer. Jonathan Buford is an avid backpacker and landscape photographer. Jonathan fell in love with the grandeur of Arizona when he moved here on 2002. On a hike in 2010 he crossed the invisible boundary into one of the 90 protected wilderness areas of AZ, nature spoke to him. He knew his destiny would be to promote the protection and stewardship of the state he calls home. Patrick Ware was already 5 years into his journey as a craft brewer when he began dreaming of opening his own brewery. He had developed the skills of a professional brewer and just needed a business plan to make his dream happen. Turns out, that isn’t that easy to do when you’re brewing all of the time! Once he met Jonathan, and they had shared a few beers together of course, it made sense to combine their skills and passion into one, bold dream. They went on a hike to that very sign that started the ideas and dream that Jonathan had, and the name Arizona Wilderness Brewing Co. was born. Follow AZW on Facebook, Twitter and Instagram.
Mar 11 2022
1 hr 7 mins
021: Mental Health Programs and “Banning the Box” When it Comes to Company Culture
We knew going into it, that this show was going to be impactful, and it was exactly that. Both Brad and Michelle have amazing backgrounds that have led them to where they are today. When you listen to the podcast, be ready to pull out a map to track Brad’s amazing background and upbringing, and then you’ll be astonished to hear the longevity and growth that Michelle has had with Televerde. These two have the passion for supporting the growth of purpose driven companies in two areas that overlap through the entire conversation. The topics of mental health programs and supporting the growth opportunities for incarcerated women were the strong threads through the conversation. While talking about growing a purpose driven business it is important to also mention the importance of profit at that level as well. People, purpose, and profit can all thrive and grow at the same strong level. This is a principle that both Michelle and Kindra are familiar with through their work and alignment with Conscious Capitalism. This podcast is a great one for leaders to listen to. It is important to hear and understand the need for mental health programs to support employees. This is not a new topic but a topic that companies are not familiar with talking about, and they need to get over it. When it comes to the topic of diversity and inclusion, then the conversation of hiring previously incarcerated men and women in the workplace should be part of the conversation or companies are not truly hiring in a fully inclusive manner. This conversation was deep, honest, passionate, eye opening, and important to share. In the words of Brad’s amazing late mother, “ The well being of everyone is dependent on the well being of everyone.” Culture Mindful is a workforce culture nurture and growth mindset coaching platform. Their future of work digital platform is designed upon proven methods to boost workforce performance, mental well-being, build team resiliency and nurture inspired teams. Brad Kewalramani is the Founder of Culture Mindful. He has a professional background in Talent, Culture & Employee Experience. He spent the first decade of his career in the recruitment and staffing agency space, was then headhunted for a leadership role in the home owner association management space, and most recently moved in to the space of office coffee services because he was fascinated to learn that companies justify the spend of money on coffee and snacks for culture. He is now on a mission to assist organizations cultivate culture mindful workplaces that supports performance and mental well-being. Connect with Brad on LinkedIn and follow Culture Mindful on Instagram. Michelle Cirocco is Chief Social Responsibility Officer for Televerde and the Executive Director of Televerde Foundation. She joined Televerde in 1999 and has held several leadership positions including Chief Marketing Officer. Michelle was recently named one of the World-Changing Women in Conscious Business by Conscious Company magazine. Her journey of transformation was also featured by Forbes in a two-part interview. Michelle is a strong customer champion with a tireless commitment to using business as a force for good. Michelle earned her MBA from Arizona State University where she also serves as an Advisory Board Member for the Center for Services Leadership. She holds multiple certifications from SiriusDecisions. Michelle is an avid TED fan and organized and hosted TEDxPerryvilleCorrectional, the first TEDx to be held in an Arizona prison. The event looked behind the curtain of incarceration to show the potential that exists in providing second chances. Michelle dedicates a significant amount of her free time giving back to her local community by volunteering for the Phoenix Rescue Mission and Athena International. She is a member of the National Association of Female Executives and MBA Women International. Connect with Michelle on LinkedIn and Twitter, and follow Televerde on LinkedIn, Facebook, Twitter and Instagram and the Televerde Foundation on LinkedIn, Facebook, Twitter and Instagram.
Jan 19 2022
1 hr 8 mins
020: A Lifestyle Framework for Balance, Personal Growth and Purpose
It may sound odd at first, but Rick relies on his decades of studying and working with non-human animals to best serve as a coach for individuals and a consultant for businesses. And he attributes his skills in observation and decoding behavior to his dyslexia. Growing up with dyslexia, Rick was forced to learn in a system that he could not fit into. Adapting and seeing the world differently, Rick learned the importance of shifting perspectives from his own to others and vise versa. As many of us know, listening is the most important part of communicating. But Rick also applies the need to truly understand the people he works with. As he learned with working with animals – each one is an individual. Therefore you work with them in a way that suits them. He works with people ands businesses the same way, taking the time to acknowledge the individual (or individuals) and understand who they are. Rick Schwartz is a certified life coach, podcast host and has a deep fascination with human and animal behavior. Rick’s formal education in Animal Science and Animal Behavior set the foundation for him working closely with people and animals for the last three decades. This has given him the opportunity to meet and work with people of all walks of life, from all over the world. Rick has mentored young adults transitioning from college to career, coached clients in rebalancing their life, advised & coached heads of organizations and has worked as a private consultant for small businesses and large organizations. Rick coaches a lifestyle framework that helps his clients create a very individualistic plan that is linked to balance, personal growth and their purpose. He focuses on seven key areas of the client’s life, that influence all aspects of the client, allowing them to identify and reach the life they want. Rick works with is clients to dig down to the foundation of who they really are. Together they uncover and understand where they are versus where they want to be. Rick loves coaching his clients as they create their own plan and path to the life they want. Takeaway Teaching Moment! How shifting away from your own perspective can solve many of the challenges we face. Social Media https://www.linkedin.com/in/rick-schwartz-41972827/ https://www.facebook.com/CoachRickSchwartz https://www.instagram.com/coach_rick_schwartz/ https://www.coachrickschwartz.com https://twitter.com/Ricks_Wild_Life TikTok: https://vm.tiktok.com/TTPd2NdWvb/ In addition to the above links, YouTube: https://www.youtube.com/rickschwartz And Rick’s Podcast: https://weallhavesomething.buzzsprout.com
Dec 14 2021
49 mins
019: Take Care of Your People or You’re Toast!018: Building Diverse Teams
This was such a great show, with two wonderful guests, to round out the first year of the Culture Crush Business Podcast. This first year has been a blast and we have plans to grow even more this year. It was so great to have Darren Thompson from DiverseCity and Brian Mohr with anthym on the show this month. We are thankful for their honesty and openness to discuss the real things that really grow company culture. The show also reached some very honest and real discussions surrounding company culture when it comes to diversity and inclusion and supporting your people as real people with feelings. This show was also lighthearted and fun, with momma Maples (Kindra’s mom Connie) in the studio as well. Company culture is deeper than just the values on the wall that people align with though. It is important to understand the others that you are working with as more than just what their job is. Who are they? We spend the majority of our days with the people that we work with, so why not understand them on a deeper level. It is also extremely important to understand the importance of diverse teams and make sure that everyone truly feels included and accepted. Once your company has been able to include diverse teammates and see them as people with feelings, then they can grow the culture of the company even further. There were so many great tidbits in this show, that people will definitely want to take a listen. Leaders get the teams they deserveCulture is the way and how things get donePeople simply want to beOnce you have the taste of a company with a good culture you just can’t go back. If you are a company that is trying to take your company culture to the next level, then you need to listen to the show. This podcast is for all leaders. Brian and Darren give examples, tips, and reasoning for the ways that they are helping to grow company culture. Both gentlemen are supporting companies in their journeys to grow company culture. DiverseCity is a mobile technology designed to help engage and sustain DEI initiatives. Darren Thompson is VP of Marketing at DiverseCity, a technology platform dedicated to supporting and managing diversity, equity, and inclusion education. In addition, he is also the Founder of POKR, a Digital Business Development and Marketing Firm.  Darren attended undergraduate studies at The University of Arizona, and launched his career in education. He eventually branched out into Sales & Business Development Consulting and now has a diverse client base to include his favorite: Start-ups. Today, Darren is devoted to building his own tech-based start up and currently resides in sunny Phoenix, Arizona near his identical twin brother. He is an avid traveler, musician, chess player and remains committed to working with young entrepreneurs to help them achieve their goals. Follow DiverseCity on LinkedIn. Thriving organizations recognize that their level of future success will be a direct result of a highly connected and engaged team working together to create value and impact for those they serve. Connection and engagement can’t be dictated or mandated, and it doesn’t happen by accident; it’s the result of a deliberate focus on fostering a deep sense of belonging, inclusion, and trust within the culture. The anthym experience harnesses the power of personal storytelling to knock down artificial walls and shine a bright light on the depth and breadth of authentic human connection that exists within every team. By leveraging the universal accessibility and time machine-like power of music, anthym sparks a new level of curiosity and opens the door for a heightened level of conversation leading to unparalleled levels of connection and trust. anthym is the leading team building technology platform for remote, distributed and hybrid teams. Brian Mohr’s career is a learning-based journey with an intense focus on people, purpose, values, culture, and leadership. Brian has had amazing entrepreneurial and leadership experiences at Jobing.com, P.F. Chang’s China Bistro, Y Scouts, and Conscious Capitalism Arizona. Today, Brian is channeling his experiences and energy into helping organizations build cohesive teams in the rapidly accelerating distributed workplace through his new company, Anthym. Brian is on the national Board of Directors of Conscious Capitalism, Inc., he is a Board member and President Emeritus of the Arizona Chapter of Conscious Capitalism, a member of the Board of Directors of the Better Business Bureau of the Pacific Southwest, a TEDx speaker, and the co-author of “Hiring on Purpose – How the Y Scouts Method is Revolutionizing the Search for Leaders”. Brian’s most important and cherished responsibilities are being the lucky father to his 2 daughters, Taylor and Riley, and the proud husband to his wife, Jackie. In his spare time, you’ll find Brian practicing guitar and catching a live music concert every chance he can get. Connect with Brian on LinkedIn, Facebook, Twitter and Instagram.
Oct 30 2021
1 hr 4 mins
017: Michael DeSchalit - Hypnosis and Company Culture!
This is the first episode of a new series that is solely focused on coaches and consultants. We have found that there are a large number of coaches and consultants out there that focus on helping companies to improve their company culture- so we thought- why not highlight them!  The coaches and consultants that we will highlight in this series have a unique background that has brought them to become a coach or a consultant that focuses on company culture. The really fun part about this series is the tangible takeaway that our audience will have to walk away with after listening to the episode as well. We have asked the coaches and consultants to bring something tangible on the podcast that they can share with our listeners. This means our community will have something actionable that they can take back to the office with them.  This first episode in the series is actually a long time friend of our Culture Crush Business Podcast host.  Michael DeSchalit is a multi-award winning Hypnotist, Magician, Speaker, Trainer, and Author. His experience working in the corporate sales field has led him to become a successful entrepreneur and Las Vegas Headliner. He brings not only knowledge to the table but also the excitement of a Las Vegas production show. In his 25 plus years of experience, he has traveled the world working with small to large organizations helping them to achieve their goals and create a culture within that provides an environment that is conducive to growth and success. Michael has worked with some of the biggest and most productive organizations in the country with over 25 years of experience he brings a fresh and very unique approach to his programs. He combines traditional motivation techniques with highly focused mindset coaching integrated with hypnosis and NLP (Neuro Linguistics Programming) methods and training. His training programs are focused, purposeful, and experientially engaging with actionable steps that are easy to accomplish thereby enabling faster goal achievement and massive results. His coaching covers working with the entire organization beginning with group training and then moving to pocket group training with the managers and ultimately culminates with a focused strategic training with the core leadership team. All the while there is integrated personal coaching available for specific individual needs.  He takes pride in being able to customize his training programs to meet each organization's goals. His training is not to stock motivational programs that lack substance and lasting results, but instead, help to correct issues that exist within an organization and provide them with tools and knowledge that allow for long term growth and sustainability. His coaching style is unique and cannot be compared with other traditional coaching programs. He blends a combination of group team building and personal coaching combined with mindset reframing and hypnotic programming to achieve massive results from the individual employees all the way up the ranks to the leadership team. Connect with Michael DeSchalit on Linkedin, Instagram, Facebook or Twitter   Tangible Takeaway Listeners should tune in to the podcast to learn about The Six "R's" - Respect, Responsibility, Realize, Recognize, Reinforce, and Replace. Mike breaks down the Six R’s in order to help our audience with focus areas that they can improve on in their companies. These Six R’s are helpful for all listeners, not just the leaders of the companies.
Oct 19 2021
55 mins
016: Your Human Capital is Your Culture
As the show wrapped up, handshakes and thank yous were exchanged, and Danny and Ken walked out of the studio to face the evening traffic. Producer Darrol turned to Kindra, the host of the Culture Crush Business Podcast. “I think that was one of your best shows so far.” Each show gets better and better. The conversations are deeper, the list of resources for companies continues to grow, and the guests seem to get even more comfortable in the studio discussing the ups and downs of company culture. Ken McElroy and Danny Openden were upfront and honest with the conversations that they discussed surrounding company culture. According to Ken, “company culture is made up of the traditions, rituals, rules, consistency and especially, the human capital of the company.” For MC Companies and Southwest Autism Research & Resource Center, these contributing factors of culture were flipped upside down during covid. Their leaders and teams have had to work through this. The two of them discussed ways they are working through this and how they are trying to grow their culture again and even stronger. Both companies are doing amazing things to support their community and their people. We hope that everyone takes the time to listen in and follow both companies to see what they are up to next. This show is great for all audiences: If you are a leader that is struggling to grow your team virtually while balancing coming back to the office in person- then you should listen up.If you are a leader looking for tangible resources to help improve your company’s culture- then you should listen up.If you are passionate about supporting your teams and their growth- then you should listen up.If you are just looking for some good books to read about leadership and growth- you should listen up. MC Companies has been making Real estate Investing simply since 2001. The founder’s Ross McCallister and Ken McElroy, have been leaders in the industry for over 30 years and have helped many achieve their dreams of Real Estate Investing a reality. The philosophy of both is rooted in the fundamentals of Management, Ownership, and Preservation of each asset. They act as the stewards of the company and maintain an active role in every quadrant of the organization.  Real Estate Investing is MC Companies’ core business, and they know the best way to provide the highest returns is to manage each asset themselves. Lesley Brice, the President, and Partner at MC Companies, leads the Management and Finance teams that make MC Companies successful. She and her team drive the performance of each asset to ensure the best returns for each investment with long-term goals in mind. MC Companies' tag line is “Sharing the Good Life,” which means something different to everyone. For Investors, it means that the company performs at its highest level and helps them achieve financial security, look towards the future and prepare for what comes next. They do this by advising and making smart investments. This means careful market analysis and intelligent stewardship of the assets. For residents, Sharing the Good Life means providing the best in class customer service and value. MC is diligent in the quest to stay in touch through customers’ journeys. They look for every touchpoint to be an opportunity to take in their customers’ feedback and keep happy residents happy for as long as they choose to call MC Companies’ apartment homes…home. For employees, Sharing the Good Life means that as a company, they value their people…there is no company without great people doing great things. Culture is not something that just happens at MC. It is tended to with purpose and passion. Teams are encouraged to get involved in the community and given every path to do so, from paid time off to volunteer to the opportunity to donate vacation days to charity. Ken McElroy has lived and breathed real estate for his entire adult life, learning from the ground up. Ken got his start during college when he took a job managing an apartment complex. What began as a way to simply cover his room and board ignited his entrepreneurial spirit. The turning point came when the property owner dropped by the office to pick up his check for the month. Ken decided that one day he would be on the other side of the desk, picking up his own check. Fueled by that determination, Ken bought his first investment property not long afterward. It was a small property that barely turned a profit, but it didn’t matter. Ken was hooked. Since then, Ken has experienced great success in the real estate world – from investment analysis and property management to acquisitions and property development. Together with his real estate investment company, MC Companies, Ken has transacted over $1 billion in real estate. Today, Ken is committed to helping as many people as possible to achieve financial freedom through real estate. He shares his expertise with thousands of people around the world through his immensely popular YouTube channel and is a sought-after speaker on real estate investing at events around the world. In addition to all of that, Ken is the author of the best-selling books The ABC’s of Real Estate Investing, The Advanced Guide to Real Estate Investing, The ABC’s of Property Management, and most recently his book on entrepreneurship, The Sleeping Giant. As the Real Estate Advisor to Robert Kiyosaki of The Rich Dad Company, Ken is also a chapter contributor in the newly released Rich Dad book, More Important Than Money: An Entrepreneur’s Team. Ken lives with his family in Scottsdale, Arizona. He is probably mulling over a deal right this second. Connect with Ken on Facebook, Twitter and Instagram, and follow MC Companies on LinkedIn. Established in 1997, Southwest Autism Research & Resource Center (SARRC) is an internationally recognized nonprofit that conducts innovative research, provides evidence-based practices, disseminates effective training, and builds inclusive communities for individuals with autism and their families. SARRC is dedicated to autism research, education, evidence-based treatment, and community outreach. Additionally, SARRC is one of the only autism organizations in the world that provides a lifetime of services for individuals and their families while also conducting cutting-edge research.  We’re also an entrepreneurial nonprofit, with less than three percent of annual revenue coming from state and federal funding. Our 18,000-square-foot Campus for Exceptional Children and our 10,000-square-foot Colonel Harland D. Sanders Center for Autism Studies, co-located with our Vocational & Life Skills Academy, are state-of-the-art clinical centers that serve as models for similar research and resource facilities. Daniel Openden, Ph.D., BCBA-D is President and CEO of the Southwest Autism Research & Resource Center (SARRC) in Phoenix, Arizona. SARRC is an internationally recognized nonprofit organization dedicated to autism research, education, evidence-based treatment, and community outreach to support individuals with autism and their families throughout their lifetimes. The 18,000 square-foot Campus for Exceptional Children and 10,000-square-foot Sander’s Center for Autism Studies co-located with SARRC’s Vocational & Life Skills Academy are state-of-the-art clinical centers that serve as models for similar research and resource facilities. In 2007, Dr. Openden was recruited to SARRC from the renowned Koegel Autism Center at the University of California, Santa Barbara to serve as SARRC’s Vice President and Clinical Services Director. Since joining SARRC, Dr. Openden has advanced the center’s clinical programs and services, including an inclusive preschool, a comprehensive home-based program, a parent training program for families living in rural/remote areas, and school consultation. In 2009, Dr. Openden and Dr. Christopher J. Smith, SARRC’s VP & Research Director, received funding to initiate and research SARRC’s Remote Telemedicine Program to provide follow up access to services via the internet for families living outside Maricopa County. In 2011, the Centers for Medicare and Medicaid Services (CMS) identified SARRC’s innovative, cutting edge inclusive preschool among the most promising practices in autism services to influence the development of effective care systems in other states. Dr. Openden is a Board Certified Behavior Analyst—Doctoral (BCBA-D) and is licensed as a behavior analyst in Arizona. He has expertise in developing training programs for teaching parents and professionals to implement Pivotal Response Treatment (PRT), a comprehensive, evidence-based treatment model for children with ASD. Dr. Openden has worked extensively with families with children, adolescents, and adults with ASD; provided consulting and training for school districts across the country; presented research at regional, state, national, and international conventions; served as Associate Editor for the Journal of Positive Behavior Interventions (JPBI) from 2008-2013, and been published in several peers reviewed journals and book chapters in the field. Dr. Openden is also an adjunct professor at Arizona State University (ASU) and serves on the Autism Speaks Family Services Committee; Scientific Council of the Organization for Autism Research (OAR); Arizona State University President’s Advisory Community Council; Feeding Matters Medical Professional Council; and the Arizona Autism Coalition Advisory Committee. Further, he is a founding member of the Council on Autism Services (CAS), a networking organization that brings together Presidents, CEOs, Executive Directors, Clinical Directors, and Program Directors to share high level information and identify gaps facing autism service delivery organizations. Dr. Openden was honored as one of the Phoenix Business Journal’s “Forty Under 40” up-and-coming community leaders in 2011, and in 2015 he was honored as one of the “Most Inspired Leaders.” Dr. Openden graduated from the University of California, Santa Barbara, with a bachelor’s degree in sociology and a master’s and Ph.D. in Education with an emphasis in special education, disability and risk studies. Connect with Dr. Openden on LinkedIn and follow SARRC on Facebook.
Oct 4 2021
1 hr
015: Blowhorns and Play
Our Culture Crush team has gotten into the groove of making great matches. We used to say that the matching was like great wine and cheese, but this time it was more like great soup and a bread bowl (get it?). Katie Wall from CutlureBiz and Louis Basile from Wildflower Bread Company was a great pairing to discuss the importance of growing company culture in a way that is intentional, consistent, and fun. Whether you are bringing a blow horn to a meeting or starting your meeting off with a facilitated game (from CultureBiz), it is important to bring a level of play into the workplace. This episode is great for all audiences to listen to. If you are in leadership trying to improve meetings and overall participation and morale of your team- you should listen in.If you are determining the various ways to improve company culture- then listen in.If you are wondering how easy it is to improve company culture, it’s not- so listen in.If you are looking for another resource to help grow the culture of your team- listen in?If you are looking for another great company in Arizona to support or work for-you should listen in. Wildflower is a local Arizona fast casual restaurant chain that believes success comes down to three things — outstanding food, great service, and clean restaurants. It is easy to say, but it takes a strong commitment to executing consistently. Attention to detail, putting the customers’ needs first, and a deep desire to be a great company help make the Wildflower a place where customers want to be. Louis J. Basile Jr. is the Founder & President of Wildflower and has worked in the restaurant industry since his childhood growing up in Union, NJ. His father owned a local luncheonette in East Orange, NJ, where he learned the restaurant business. At the beginning of his career, Mr. Basile served as a Construction Project Manager, renovating existing steak houses into Cisco Café Mexican Restaurants for the Chart House/Cork n’ Cleaver Corporation. In 1981 Mr. Basile joined a three-store chain called Au Bon Pain (Boston, MA), an upscale quick service restaurant and bakery. Louis was a key Senior Manager who helped Au Bon Pain grow to over 250 Stores during his tenure. Mr. Basile held numerous Senior Management positions, including Vice President of Operations, Construction, Research & Development, and Domestic & International Franchising. Mr. Basile and his family moved to Arizona in 1994. Before following his dream to create his own fast casual restaurant and bakery concept, Mr. Basile held the position of President/COO of the Coffee Plantation (Tempe, AZ). Mr. Basile founded the Wildflower in Scottsdale, AZ, in 1995. The first Wildflower opened in November 1996. Today, he oversees multiple restaurant locations and a growing, fresh dough Central Production Facility as well as a wholesale bread division operating throughout Greater Phoenix and Northern Arizona. Wildflower Bread Company is part of the fastest growing segment in hospitality called Fast Casual. Wildflower prides itself on delivering the most memorable restaurant bakery experience and impacting its local communities through various charitable outreach programs. In recognition of these efforts, Wildflower was awarded the 2018 Restaurant Neighbor Award by the National Restaurant Association Educational Foundation. Mr. Basile started and was Chairman of the Fast-Casual Industry Council, an affiliate of the National Restaurant Association. Louis is a National Restaurant Association Board Member. He is a past Chairman of the Arizona Restaurant Association and Arizona Restaurant Association Educational Foundation. Louis serves as a Board Director for Child Crisis Arizona. Mr. Basile served on the Advisory Board for People Report/Black Box Intelligence and PeopleMatter. Louis is a founding member of Changers of Commerce, a movement of leaders who believe there is a better way of practicing Capitalism. Louis is married to Tracy Basile, and they have three children Zachary, Jessie, and Max. Follow Wildflower on Facebook. TheCultureBiz is on a mission to help teams cultivate their unique cultures through play, with pre-packaged crates and interactive workshops that are approachable, affordable, and original. Created in October 2019 by Colorado-based entrepreneurs Katie Wall and Courtney Jacobson, TheCultureBiz inspires connection and culture building at work with play. Cultivating a cohesive, psychologically safe, and productive workplace culture means focusing first and foremost on the specific individuals on your team. Their products and services are perfect for culture building at retreats, team meetings, and conferences. Play is proven to relieve stress, improve brain function, boost creativity, provide energy and bring us closer to others. Make meetings matter with TheCultureBiz. Now…go play! Katie Wall, TheCultureBiz CEO, is a certified and accomplished facilitator with over 14 years of experience creating meaningful engagements for all participants. Her background in experiential learning and expertise in play helps teams connect, ideate, and design more efficiently and effectively, generating participant consensus, leveraging the expertise in the room, and driving toward practical application. Katie has experience working with nonprofit and for-profit teams, with expertise in culture and team development, DE&I, strategic planning, human-centered design, arts integration, trauma informed care, conflict resolution, leadership team development, and innovative design. Katie has a BFA in Theatre Performance from The University of Colorado-Boulder and is certified in facilitation and Design Thinking. She is an advocate for collaboration, inclusivity, and psychological safety in every workshop. Katie lives in Denver, CO, with her husband, her two children, and a very destructive fur baby. Follow TheCultureBiz on LinkedIn, Facebook and Instagram.
Sep 29 2021
1 hr 1 min
014: Should I Stay or Should I Go?
This match was like pairing great wines. We love when we have a company that has a great culture paired with a company that supports great culture. This show was just that perfect match for the Culture Crush Business Podcast. Kelle and David both bring so much knowledge and expertise to the discussion around company culture. This fluid conversation took us in the direction of discussing companies with unhealthy company culture, how to deal with companies that do not have a good culture, and how to support others in leaving those companies in their search for a company with a great culture. We live in a time where there is no need to stay stuck with a company that has an unhealthy culture. Companies are hiring everywhere and many of those companies are ones with great company culture. The consensus in the discussion was to encourage people to find the best fit for them, especially if it means leaving and finding a position somewhere else. Although we discussed many situations of companies with unhealthy culture and what to do, we also discussed that there are companies with a great company culture that still might not be the right fit. If you are a person that likes flexibility then it would not make sense for you to work at a company that is very strict. If you are not an outdoors type of person then it would not make sense for you to work for a company that has a strong culture that focuses on being outdoors. Finding the right company is like finding the right soulmate online on a dating app. This conversation is yet another one that we will have to plan on doing a part two in the future. Listen to this podcast: If you are working for a company that has a good culture but is wanting to grow it betterIf you are working for a company with an unhealthy cultureIf you are thinking of leaving your company for a company with a better company cultureIf you are interviewing for a new position with a different company and are trying to find the right fitIf you are wanting to learn more about company culture and resources to support you in this journey CultureWise offers small to medium size businesses a turnkey operating system for culture. David Friedman is an award-winning CEO, entrepreneur, author, and renowned public speaker. In 2011, he published his first book, Fundamentally Different, which is based on the insights he learned and taught throughout his leadership career. In 2021 he published the second edition of his book, Culture by Design, the definitive “how to” manual for building a high-performance culture — even in the new remote work environment. His current company, High Performing Culture, has helped hundreds of companies throughout North America to implement his culture operating system, CultureWise®. Follow CultureWise on LinkedIn, Facebook and Twitter. ADMANITY® is the home of the innovative, breakthrough algorithm, The ADMANITY® Protocol. ADMANITY® is the first company to create an online test and predictive emotional algorithm to determine the best emotional advertising strategy for your business, in any niche.  The affordable, 5-minute true/false ADMANITY® Protocol test isolates one of 15 emotional archetypes best suited for your business. The ADMANITY® Protocol is the only algorithm that can identify your company’s emotional archetype and then identify your ideal advertising strategies, tactics, formulas, and even copywriting tactics. It gives you agency-level recommendations that your business can use for years. Discover the secrets formulas billion-dollar brands use every single day. Kelle Steinecke is the Chief Marketing Officer and Partner at ADMANITY®. An accomplished Marketing Executive, her career spans decades of success and numerous milestones of personal achievement. Being an ardent creative with a competitive spirit, Kelle fast-tracked the corporate ladder, regardless of the barriers thrown her way. Kelle initially found great success in the financial sector but has proven herself equally adept in many industries, including real estate, healthcare, automotive retail, managed IT, waste management, and bank/credit union consulting. In addition to being an expert leader of marketing teams across many diverse industries, Kelle evolved into a leadership coach for both staff and C-suite teams. Kelle is a die-hard optimist who champions the kind of culture where teams don’t just survive – but thrive. She sees a challenge only as a gateway to an innovative solution and her passion for helping others achieve goals previously thought impossible, is truly what fuels her entrepreneurial soul. Connect with Kelle on LinkedIn and follow ADMANMITY® on Facebook, Twitter , and Instagram.
Sep 16 2021
59 mins
013: Leadership, Financial Support, Operations…. And of course CULTURE!
This podcast was a unique and different podcast compared to the normal Culture Crush Business Podcast. This was an opportunity for our host, Kindra Maples, to join another podcast in the Phoenix community. Kelly Lorenzen, the host of the Collaborative Connections Podcast and the owner of KLM Consulting, brings 3 individuals together from the community to connect and collaborate.  The best part of this podcast conversation was the topic that it quickly leaned toward- CULTURE! This is a conversation that people can always contribute to and as we saw in the discussion here, it was a topic that they wanted to bring up and be part of. This was a great opportunity for the Culture Crush Business Podcast and we hope to join forces with Kelly again in the future.     Alcyon Consulting can help you in two ways…Financial & Business Operations Management and Business Consulting & Advisory Services. With Alcyon’s financial and business operations support, you can shift the burden of managing and overseeing those necessary, but non revenue generating activities, to a professional who has the passion, experience, and training to assess, manage and improve your company’s business infrastructure thus freeing you to focus on generating revenue and building the business.  If you are looking for a fresh set of eyes to review and analyze any or all aspects of your business…from financial statements to fraud prevention, then Alcyon’s Business Consulting & Advisory Services could be the answer. As an Accredited Small Business Consultant (ASBC), Bob and Alcyon utilize a proprietary approach to review and analyze your business, and along with its broad business partner network, Alcyon will not be able to not only make solid recommendations for improvements but will be able to identify, vet and implement the right solution. Bob Blum leverages over 35 years of extensive and varied experience, in both staff and leadership roles, helping companies build and maintain stable business operations by focusing on maximizing both financial and human assets. These roles include Principal and Chief Financial Officer for Peerless Candy & Tobacco Company, Senior Human Resource Consultant for Peoples Energy Corporation, Controller for Ben Brooks & Associates, Controller for Incentive Logic, and most recently CFO for MAC6. Bob is a Certified Public Accountant (CPA), an Accredited Small Business Consultant (ASBC), a Lean Six Sigma Green Belt, and has a Bachelor’s in Business Administration from Ohio University. In addition, Bob earned a Master’s in Human Resources, with a specialization in Organization Development, from Loyola University in Chicago. Connect with Bob on LinkedIn. Bell Insurance is one of the largest independently owned, full-service agencies. They’ve worked in insurance for more than 100 years, giving them unparalleled experience and expertise on policies designed to serve you, your family, and your business in the best way possible.  in 1911 as Warner and Company Insurance in Fargo, N.D., they became Bell Insurance in 2019 when they joined forces with Bell Bank, one of the largest independently owned banks in the nation. Bell is known for exceptional service and high integrity, where people matter, which shows in how their team members treat each other, their customers, and those around them. They understand one of your biggest challenges is managing around the things you can’t control. They can help you by building an insurance plan based on what you need to address the unique risks your operation faces. By getting to know you and your business and working with you to figure out an insurance policy that gives you the right coverage at the best rate, they’ll help you protect what you’ve worked so hard to build. Whether you need small business insurance or coverage for a large, niche operation, they’ll help you protect what matters with commercial insurance coverage options in your best interest, competitive pricing, stress-free claims, and the high-quality service you can expect from Bell. Sara Kelley has over 20 years of experience serving clients in a risk management capacity. She started her insurance career in Chicago, IL with the world’s largest insurance brokerage firm and moved with them to the Phoenix market. Since being in Arizona, Mrs. Kelley has developed her expertise to serve the businesses that thrive in the Valley of the Sun. Sara specializes in property and casualty insurance and risk management for a variety of industries including Healthcare, Social Services, and Non Profits, as well as Indian Nations, contractors, manufacturers, and many other businesses. Sara provides clients with insurance solutions for various insurable risks. For Insureds, Sara Kelley delivers risk and policy coverage reviews that focus on your firm’s expense reduction, cash-flow improvement, balance sheet protection, and decision-making insight. Connect with Sara on LinkedIn. Conscious Capitalism Arizona  Free enterprise capitalism has served to lift more people out of poverty than any other socio-economic system ever conceived – empowering social cooperation, human progress, and elevating humanity.  Good business is the answer to many of the global issues that humankind is facing. For too long, capitalism in the media has been associated with lying, cheating, manipulating, gaming the system, and taking advantage of society. But for every horror story being told about the selfishness of corporate America and Wall Street, there are thousands of stories of businesses supporting their communities, investing in their employees, and making the world a better place. We are working to change the capitalism narrative by shining a bright light on good business – telling the stories of conscious Arizona companies (and encouraging others to follow in their footsteps). There is a lot in her background that has led Kindra Maples to where she is today. Her past experiences, interactions, careers, and partnerships have led her to grow the roles she holds in the community; the VP of Volunteers with Conscious Capitalism Arizona, Sales Development with YellowBird, and the host of the Culture Crush Business Podcast. She is a spartan racer, past animal trainer, previous magician’s assistant, and has a weakness for Oreo cookie shakes. Her journey working with people actually started working with animals as a teenager (don’t worry we won’t go that far back for her bio). She worked for over 15 years in the zoo industry working with animals and the public. Her passion for working with animals shifted into working with people in education, operations, and leadership roles. From there her passion for leadership and helping people develop has continued to grow. Her experience in non-profit operations, communications, and program engagement have brought her to the place she is today. Her experiences have built her passion and her “why” in areas of culture building, engagement, and growing strong teams. Connect with Kindra on LinkedIn and follow Conscious Capitalism Arizona on Facebook, Twitter ,and Instagram.
Sep 14 2021
1 hr 6 mins
012: Trusting and Agile: Chocolate Soup and Assembly  – Making Sure that Employee Recognition Comes First
This episode of Culture Crush focused on the conversation of employee recognition. We were able to highlight two great individuals leading two employee recognition companies. Dan Silivestru with Chocolate Soup and Jonathan Fields with Assembly provided insight into the need for company recognition to the employees as we way that can increase company culture, brand recognition, and increase engagement and retention of the staff. Their two companies compliment each other with the support they give to employee recognition. Assembly allows the employees the opportunity to provide recognition to their peers while Chocolate Soup allows the leadership team to provide recognition to the employees on all of their special days. 85% OF HR LEADERS SAY EMPLOYEE RECOGNITION PROGRAMS ENHANCE THEIR ORGANIZATIONAL CULTURE. 79% OF EMPLOYEES SAY THEY WOULD BE MORE LOYAL TO THEIR EMPLOYERS IF THEY RECEIVED MORE RECOGNITION. This episode is great for all listeners. We can all connect with working for a company with a good culture or a bad culture, so we can all connect to the discussion of employee recognition as well. We encourage company leaders to listen to this episode to gain two new resources that are designed to help employee recognition and therefore the overall health of the company culture. These two resources can drastically help improve the engagement of the staff by showing them the recognition they need. Chocolate Soup was born out of a sheer passion for building great company culture in support of happy, caring, and respectful teams. They’re here to help companies of all sizes discover the power of radical generosity, surprise and delight by recognizing important employee milestones with expertly curated, personal gifts. Chocolate Soup offers a subscription-based employee recognition program that delivers beautifully curated gift boxes filled with treats and gifts. Companies can recognize their employees’ work anniversaries, birthdays, children and pet birthdays and more. They also offer custom gift boxes for company events or for unique milestones including weddings and new home purchases. Chocolate Soup lives and breathes employee happiness! Dan Silivestru is the co-founder and CEO of Chocolate Soup. A life-long entrepreneur, Dan and his partner Pj Lowe have founded three previous startups, selling TinyHippos to RIM (BlackBerry) in 2011. Their experience closing down their last startup, bitHound, gave them the idea for Chocolate Soup and its mission to help companies with employee recognition, engagement, and retention through beautifully curated, locally sourced gift boxes. In addition to running Chocolate Soup, Dan also serves on the board of several startups and mentors early-stage founders with their startups. Follow Chocolate Soup on LinkedIn, Facebook, Twitter and Instagram. Assembly is an employee recognition and rewards solution that ensure employees feel appreciated and acknowledged for their hard work. Jonathan Fields started his career in investment banking. After one short year he realized that his efforts were not truly valued and wanted to work in a more collaborative environment. Jonathan joined a small startup called ZipRecruiter as the 15th employee. The company went on to grow to over 1,000 employees and recently went public. After 7 amazing years at ZipRecruiter Jonathan realized he wanted to better the employee experience and make work more efficient so he went on to build Assembly. In the past year Assembly has grown over 3,000% and continues to better work life culture in this changing environment. Jonathan is an avid golfer, lives in Marina Del Rey with his fiance Eliana and has a mini golden doodle named Charlie. Jonathan also has a very immature sense of humor and is obsessed with Coldstone. Follow Assembly on LinkedIn.
Jul 3 2021
59 mins
011: Spicy Learning – A Culture Conversation with Journeyage and YellowBird
The Culture Crush Business Podcast is a podcast that we hope is for all listeners. With that being said, this is a great episode to listen to if you are leading a company or working for a company that is trying to build its company culture into the onboarding and training for employees. Culture starts at the very beginning and Journeyage is helping to make that possible. This is also a great episode for those company leaders and employees to listen to if they are wanting to find a few new tips for adding “spice” to their company culture. We want to help companies build their company culture while also showcasing the companies that have a great company culture. There are not many companies out there where you can show up to work on your first day dressed as the Easter Bunny (wink wink…. You should just listen to the show) but we are here to showcase them to the community. This was an episode with Michael Zalle from YellowBird. Kindra, the Culture Crush Podcast host, and Michael were both attending the Behind the Mic event with PBRX and ended up in the same breakout room. After the connection and conversations, Kindra now works on the YellowBird team. Yay relationship building with PBRX!!! YellowBird is an online marketplace that simply and easily connects Environmental Health and Safety Professionals with businesses on-demand. Their vetting process ensures the deep roster of nationwide professionals are interviewed, background checked, insured, and certified so they are ready to perform when needed. YellowBird uses technology to save companies 25% and match professionals with projects 15X faster than traditional consultants or staffing agencies. Michael Zalle is the Founder and CEO of YellowBird. As a career tech entrepreneur, Board member, and advisor, he has a passion for making a difference through finding ‘the better way’ to solve big problems through tech. He’s responsible for creating and building new concepts and companies, resulting in multiple successful exits over a 25-year career. He attended San Francisco State University and Pepperdine University with a focus on Business Management. Michael enjoys traveling with his wife of 20 years and two awesome kids. He engages in a variety of outdoor sports including golf and tennis; he ranks himself as an incredibly average golfer and perhaps even worse tennis player but remembers a day when he was competitive at both. Follow YellowBird on LinkedIn, Facebook, Twitter, and Instagram. Journeyage is an enterprise training solution for onboarding remote employees. We believe that one-size training doesn’t fit all, but one platform can! People have unique personalities, roles, locations, backgrounds, preferences, and possibilities. Use our robust personalization features to simply—and automatically—tailor what every employee experiences in the training you deliver to them. 50’s housewife by interest and intersectional feminist by passion, Lisa Glenn Nobles is just as likely to be whipping up strawberry jalapeno preserves as crafting a Diversity, Equity, Inclusion, and Belonging action plan for Journeyage. Her professional passions include building systems, creating strong cultures that value humans over profits, and making Slack a fun place to be. When she’s not working on operations at Journeyage, she can just as likely be found: Hiking in the Phoenix Mountain PreserveBinge-watching Queer Eye while having a good cryPlanning her next international trip (South America, Japan, Kazakhstan, and New Zealand are on the shortlist)Hanging out with her husband throwing the ball to labrador Clarence or cuddling with ragdoll cat Honey Lisa came to Journeyage after a journey through the nonprofit, operations, and education sectors, finding her true home at Journeyage (where she gets to do all those things!). She volunteers regularly with ConstellateAZ, a local nonprofit dedicated to getting high risk youth involved in entrepreneurship. If you’d like to share a recipe or an idea for generosity initiatives, Lisa can be found on Twitter and LinkedIn, and by email. Follow Journeyage on LinkedIn, Facebook, Twitter, and Instagram.
Jun 17 2021
50 mins
010: The Locker Room – How Sportiqe is Growing a Safe and Conscious Place for Employees While Being a Profitable Business
This show was a very unique show that we were excited to finally execute on. The Culture Crush Business Podcast and the People and Profit Podcast, sponsored by Conscious Capitalism Arizona, came together for a special crossover episode. Matt Altman, with Sportiqe, was the best guest for this crossover experience. His knowledge and understanding of running and growing a conscious business was perfect for the conversation with co-hosts Jeremy Neis and Kindra Maples. Yes, businesses are here to make money and be profitable, but this can be done while also supporting the employees as humans. People and Profit should be on the same level. Your people are the ones that are going to take care of your customers. It is important to try and support their fundamental human needs; freedom, independence, community, family, and teamwork. When we are connected together, we can help each other and there is a win- win outcome. They even had the chance to dive into the six values that Sportiqe has, that go beyond just writing on the walls. The “values and behavior are what drive a team and a family.” Teamwork, Evolve, Respect, Can Do, Integrity, and Fun are all values that have grown with the company and continuously lived through the team at Sportiqe. This episode is great for all listeners! This conversation is great for any job level to listen in and find motivation in the way that Sportiqe is growing their brand. This conversation is great for CEO’s out there to listen to in order to understand the benefit and the need in taking care of your people with the same passion that drives the company to be profitable. This conversation shares insight into how to treat employees and the why behind it. We look forward to the next opportunity to have Matt back on the show. Headquartered in Tempe, Arizona, Sportiqe is a global, lifestyle apparel brand that is committed to delivering elevated basics using premium fabrics, innovative designs and an on-trend fit that not only look and feel good, but provide superior comfort no matter the occasion. Outfitting more than four-million people around the world since its inception in 2006, Sportiqe designs, manufactures and sells premium, Modern American comfort wear for men, women and youth with a focus on t-shirts, hoodies, sweatpants, headwear and more. All apparel is designed and decorated in Sportiqe’s home-state of Ariz. The company was founded on the success of its wholesale division, which bridges the gap between the fan and fashion world by providing comfortable attire with on-trend garments and graphics to a number of globally recognized brands including the NBA, Nintendo, Dave Matthews Band, Peloton and Live Nation, to name a few. For more information about Sportiqe, visit Sportiqe.com. The brand was founded on the success of its wholesale division, which bridges the gap between the fan and fashion world by providing comfortable attire with on-trend graphics to a variety of globally recognized brands across the entertainment, sporting, food and beverage, health and wellness, and tech and gaming industries. Serving as a fashion house for clients, Sportiqe designs, creates and delivers elevated and on-trend, custom apparel for companies who can choose from a graphics package from the Sportiqe wheelhouse or work with the company’s skilled graphic design team for custom looks and themes Sportiqe believes in making an impact that reaches far beyond its comfortable fabrics and clothing. That’s why Sportiqe is dedicated to improving the lives of children in crisis around the world by investing their time and resources in causes that support their mission. As co-founder and CEO of Sportiqe, Matt Altman is a Phoenix native who spent more than a decade as the director of merchandise for the NBA’s Phoenix Suns, MLB’s Arizona Diamondbacks and NHL’s Arizona Coyotes where he oversaw all retail operations including buying, sourcing, designing, product development, inventory, sales and logistics for Talking Stick Arena and Chase Field. In 2006, Altman co-founded Sportiqe, a global, lifestyle apparel company, that is committed to delivering elevated basics using high-quality fabrics, innovative designs and on-trend fit that not only look and feel good, but provide superior comfort no matter the occasion. Sportiqe quickly became a household name amongst some of the most recognizable brands, athletes and celebrities in the world after landing a licensing deal with the NBA early on and being amongst the first apparel companies to bridge the gap between the sports fan and fashion world. To date, Sportiqe collaborates with global leaders like the NBA, Nintendo, TREK, Rock N Roll Hall of Fame, Warner Bros. and the Dave Matthews Band, to name a few. Sportiqe has outfitted more than four-million people around the world since its inception. Altman has a lifelong passion for helping people – supporting them to live their dreams and be the best version of themselves. He serves on the board of The Prem Rawat Foundation, which addresses the fundamental human needs of food, water and peace. He is a member of Entrepreneur’s Organization (EO) and serves on the board of the Arizona Chapter. Altman holds a bachelor’s degree in accounting and business from the University of Arizona. In his personal life, he enjoys spending time with his wife and family, as well as practicing yoga, skiing, travelling and living his life with the goal of always learning. Follow Sportiqe on LinkedIn, Facebook and Instagram, and Twitter.
Jun 16 2021
57 mins
008: Freedom and Collaboration – Support for CEOs to Grow and Lead Great Companies
The Culture Crush Business Podcast team wants to make sure that we are always sharing great companies with our audience. We want to make sure that we are highlighting companies that are crushing it with a great company culture but there is more to it all then that. We want to make sure we are also proving our listeners with the best resources out there to help with building a great company culture. A great company culture starts at the top. The CEO is the individual that the team looks up to and follows. This puts a lot of pressure on that individual to show strength in leading the team in the right direction. It is important to see the leader as more than that. They are humans too; learning to balance work, family, teams, budgets, emotions, and more. Our two guests are two amazing resources that help support the CEO’s in order to give them the tools and support they need to grow their teams and their companies. Andy Maurer, Emotional Wellness Coach Tom Goodman, Vistage CEO Chair New research around neuroscience and leadership shows that there is a large disconnect between logic and emotion that greatly limits a leader’s capacity to perform at optimum levels in their life, work, and relationships. Leaders rarely have a place to safely and confidentially process and make sense of their inner struggles. As an emotional wellness coach, and a former licensed therapist specializing in leadership, Andy has created a space for them to show up and reclaim their humanity and true identity. Although you might have heard of Vistage before, Tom is one of the best Vistage Chair’s out there. Vistage is the world’s largest CEO executive coaching and peer advisory board organization, with over 24,000 members worldwide. Executives join Vistage groups to connect with other high-performing presidents & CEOs to help them become better leaders and accelerate their company’s growth and profitability. Who should listen? This episode is a great episode for everyone to listen to but the focus is definitely on support for CEOs. Do you know a CEO that you would like to support and provide some resources to? Are you the CEO of a company and you are needing support from other CEOs that you can connect with? Are you a CEO that is looking for personal support that allows you a safe space to help dive into some inner struggles? Or if you are a CEO that thinks you are doing “fine” leading your company, you should listen to this episode. Thank you to Catholic Education Arizona for sponsoring this episode! For 23 years, Catholic Education Arizona has helped serve underserved children with $268 million in scholarships. Catholic High Schools have a 99.4% graduation rate and 97% move on to higher education or military service. Participating partners like APS, BBVA, and Grand Canyon University receive a dollar for dollar Arizona State Tax Credit. The corporate partners enjoy helping our future work force, Building the Arizona community and future leaders! The partners also enjoy promotion in our newsletter, social media channels and podcast! Please call us at 602-218-6542 or visit www.ceaz.org – they are changing lives one scholarship at a time! #leadership #entrepreneurship #smallbusiness #culturecrushpodcast #culturecrush #mentalhealth #emotionalwellness #CEOsupport Vistage is the world’s largest CEO executive coaching and peer advisory board organization, with over 24,000 members worldwide. Executives join Vistage groups to connect with other high-performing presidents & CEOs to help them become better leaders and accelerate their company’s growth and profitability. Vistage members do three things differently compared with other CEOs and business leaders: They step away from their day-to-day duties on a regular basis to think about and focus on their business, rather than work in their business. They get out of the weeds and are able to focus on strategy.They connect with other leaders in like roles and share learnings to help each other make important, more informed decisions. They become better decision-makers and are more confident in the decisions they make.They are constantly looking for outside perspectives for new and innovative ideas to bring into their businesses. Vistage peer advisory boards work: a D&B study showed that Vistage member companies grew on average 2.2x faster than did other similarly-sized companies. Before becoming a Vistage CEO Chair, Tom Goodman founded and led two technology companies that spearheaded commercialization and business development for clients ranging from start-ups to Fortune 500 companies; frequently he embedded with the clients’ executive teams to develop and implement successful growth strategies for business, technology and manufacturing. Prior to focusing on his passion for developing executives and their businesses, Goodman performed in a wide range of roles from R&D, product & process engineering and manufacturing, to sales & marketing and management. He was worked extensively developing international businesses and markets, particularly in Asia. Goodman holds Master’s and Bachelor’s Degrees in science and engineering. His fields of specialty include business consulting, international business, product development, strategic development and technology. Connect with Tom on LinkedIn. Resources / References You can join the open source information network for this podcast at: https://www.facebook.com/groups/culturecrush To subscribe to our monthly newsletter visit: https://www.culturecrushbusiness.com/subscribe/ Our contact information: culturecrushpodcast@gmail.com www.culturecrushbusiness.com Social Media Instagram: https://www.instagram.com/culturecrushpodcast/ Twitter: https://twitter.com/culturecrushbiz YouTube: https://www.youtube.com/channel/UCrgl1euEYjZGamAkWgxoJDg LinkedIn: https://www.linkedin.com/in/kindramaples/ Facebook Page: https://www.facebook.com/CultureCrushBusinessPodcast Facebook Group: https://www.facebook.com/groups/culturecrush
May 17 2021
57 mins
009: Flexibilty – Catholic Education Arizona and Fasturtle
This was a very special episode for our Culture Crush Podcast team. Our sponsor, Catholic Education Arizona, was on the show! Not only is Catholic Education Arizona a great sponsor, but they are also a company building a great company culture. Nancy Padberg has been an amazing leader and advocate for building a great company culture. Nancy had the opportunity to invite a guest on the show with her that is leading a company with a great company culture, and Eric Olsen with Fasturtle Digital Marketing was her choice. What a great choice it was too! The energy with Nancy, Eric, and the Culture Crush host, Kindra Maples, was so dynamic and fluid that the hour flew by. This conversation dove into a variety of different angles of company culture including what culture is and what it is not. The trio discusses the need to grow positive company culture in all teams, the importance of values that align the team, and remembering that company culture not just having a foosball table in the office. This episode is a great one to listen to if you are a company leader that thinks you have a great company culture. This episode will help you double check the culture that you are growing and help you ask yourself if your employees think you have a good culture or if you are just handing out free snacks and have fun games in the office for the team. If you are not the company leader, this is a great podcast to listen to in order to help understand what good company culture really is and if you have it with the company that you are currently working. Thank you again to our sponsor Catholic Education Arizona, for being a great sponsor, as well as a company with a great company culture! For 23 years Catholic Education Arizona has helped serve underserved children with $268 million in scholarships. Catholic High Schools have a 99.4% graduation rate and 97% move on to higher education or military service. Participating partners like APS, BBVA, and Grand Canyon University receive a dollar for dollar Arizona State Tax Credit. The corporate partners enjoy helping our future work force, Building the Arizona community and future leaders! The partners also enjoy promotion in our newsletter, social media channels and podcast! Please call us at 602-218-6542 or visit www.ceaz.org, that’s www.ceaz.org – they are changing lives one scholarship at a time! #culture #companyculture #companyculturematters #podcast #podcastshow #values #alignment #sponsorship #education #digitalmarketing Catholic Education Arizona is 23 years old and the #1 School Tuition Organization of approximately 60 in Arizona. They have served over 138,000 scholarships and provided $268 million in assistance to students in Arizona. The mission is to provide scholarships to underserved children to change lives, serve society and transform culture. They provide assistance to the Diocese of Phoenix 37 Catholic schools in Arizona. Catholic High Schools have a 99.4% graduation rate with 97% of graduates matriculating to higher education or military service. Arizona is one of estimated 19 states that have Tax Credit contributions. There are 4 revenue streams for Catholic Education Arizona: 1. Individual Tax Credits 2. Corporate Tax Credits 3. Matching Gifts from Corporations and 4. Individual/Foundation/Corporate Donations. Nancy Padberg, MBA is the President & CEO of Catholic Education Arizona. She has been in the role for almost two years. She earned her BS at Iowa State University and MBA at Pepperdine University, Graziadio School of Business with the point of view of service, purpose and leadership. She built her career in Santa Monica and San Francisco leading media companies and integrated marketing agencies. She worked on strategy, brand and execution for PETCO, Fairmont Hotels & Resorts, Whole Foods Markets, Pepperdine University, Tahiti Tourism, USF, SF State. She has been fortunate to work with entertainment brands as Food Network, Disney and Universal Studios. Nancy’s expertise is servant leadership, digital marketing and building healthy cultures through trust, respect, communication and consistent behavior. She was nominated by Los Angeles Business Journal, “Women Making a Difference,” nominated for an Athena Award in Phoenix and most recently on the cover of Arizona Business Magazine for leadership with CEO’s of Blue Cross/Blue Shield, FirstBank and SRP. She served on the Board of Advisors, Pepperdine University and Iowa State University’s Greenlee School of Journalism & Communications. She currently serves on Board of Directors, Catholic Charities. Nancy is married to David, has three children, played Big 12 Collegiate Golf, is a Kappa Delta, loves to travel and walk their dogs, Snickers and Buttercup. Connect with Nancy on LinkedIn and Twitter, and follow Catholic Education Arizona on Facebook and Instagram. Fasturtle is a leading provider of Digital Marketing Solutions; including website design, search engine ranking, and digital marketing strategy. We are an Arizona based, top 10 ranking internet marketing firm specializing in helping small-medium size businesses, non-profit organizations, and service industry professionals. Since 2000, we have successfully delivered the most innovative and cost effective tools to expand your brand online. Working with clients in many different industries we have the skills to develop revenue generating solutions while keeping your costs down. Fasturtle has been consistently ranked one of Phoenix, Arizona’s Top 10 Website Design and Internet Marketing Companies by Ranking AZ and the Phoenix Business Journal. With over 14 years of experience, an “A+” Rating by BBB and numerous other design and marketing awards including the American Marketing Association 2012 Spectrum Award, we proudly offer the highest level of customer service and results oriented internet marketing solutions. Fasturtle: Fast Turtle (N) /fast/ tur·tle /ˈtərtl/ – Many groups and cultures around the world symbolize the turtle as the wisest of all, good health, long life and protection. We at Fasturtle view our business integrity, operations model and scopes of work in the same light. We are committed to authentic, honorable, effective and long lasting business relationships with all of our clients. Our Fasturtle programs be it SEO Management, Email Marketing or Website Design are spearheaded and developed for long term sustainability. Eric Olsen is a serial entrepreneur; he has spent over 20 years in the website and digital marketing industry. A national speaker, a frequent contributor to the Phoenix Business Journal, and a thought leader in the digital marketing space. His most important position is as a husband and father of three teenagers here in Phoenix AZ.
May 17 2021
51 mins
007: PEAK – LOVE: Values and Cultural Alignment Chat With Peak Fleet and Source Global E7
We are so thankful to have Sidnee Peck, from Source Global, and Brian Stinson, from Peak Fleet on the podcast. We were able to go a little deeper in the conversation around values, alignment, and company culture being intentional. Sidnee talks about how their CEO and Founder, Cody Friesen, was very intentional about growing the strong company culture from day one. A company culture needs to be both organic and intentional and that is truly what he has tried to do. This intentionality starts during the hiring process with making sure that each hire truly is the best fit. Sidnee even discusses an example where there was a company hire that was brought on and shortly after it was revealed that the person was not the best fit. Sometimes it can be better to leave the seat empty instead of filling it with the wrong fit. Brian brings expertise to the table from his background and experience working with Intel, to the position he holds now as the Culture Engineer with Peak Fleet (we love that title name). He has worked with many companies, from start ups to larger organizations, to help build and develop their values which allowed for a very fluid conversation with Sidnee. There was so much to talk about and definitely not enough time- there will have to be a part two to this conversation. This episode is great for any listener and we really mean that. We talked about values, cultural alignment, misalignment, growing culture intentionally and organically, working together on a purpose and mission, having inspirational leaders at the forefront, growing a cultural legacy through storytelling and more. This conversation is for both leaders at the top and employees striving to grow to the top. At the end of the day, culture is not one size fits all. It can be difficult at times, but it is not rocket science. Thank you to our sponsor Catholic Education Arizona! For 23 years Catholic Education Arizona has helped serve underserved children with $268 million in scholarships. Catholic High Schools have a 99.4% graduation rate and 97% move on to higher education or military service. Participating partners like APS, BBVA, and Grand Canyon University receive a dollar-for-dollar Arizona State Tax Credit. The corporate partners enjoy helping our future work force, Building the Arizona community and future leaders! The partners also enjoy promotion in our newsletter, social media channels and podcast! Please call us at 602-218-6542 or visit www.ceaz.org, that’s www.ceaz.org – they are changing lives one scholarship at a time! SOURCE Global, PBC makes the world’s first renewable drinking water system, from just sunlight and air. Clean, safe, water made entirely off-grid, anywhere in the world. SOURCE was founded and built in Arizona and aims to perfect water for every person, every place. Sidnee Peck serves as EVP of Assets for SOURCE Global, PBC (formerly Zero Mass Water), a science and technology firm in Scottsdale, Arizona focused on Renewable Water. During her time at SOURCE she has held roles of Chief of Staff to the CEO and VP of Global BD Operations and Consumer Strategy. She is the former CEO of SMART Brain Aging, Inc. a healthcare technology company focused on dementia. Under Sidnee’s leadership, SMART was awarded the Arizona Innovation Challenge award in summer 2016; she founded the Aging2.0 Local chapter and was a founding member of the action team for Dementia Friendly Tempe. She served as an instructor of entrepreneurship at the W. P. Carey School of Business at Arizona State University for nine years, where she also launched the Center for Entrepreneurship in 2014 and consulted with global technology firms in customer and market development. She helped to found the Golden Seeds Arizona Chapter and speaks frequently at StartUp Week and CCAZ events. Peck lives in Phoenix with her family and is devoted to innovation – she found her passion for startups as a co-founder with technology company, Alaris in 2009. She has her bachelor’s from the University of New Mexico and her MBA from the W. P. Carey School of Business. Connect with Sidnee on LinkedIn and Twitter. The PEAK Fleet is an organizational development company with a purpose to create an engaged workforce that thrives together. The PEAK Fleet is a certified Benefit Corporation for Good and believes that improving the planet and supporting people is just as important as making a profit. They provide workshops, in-depth consulting, speaking engagements, and other events that guide organizations to improved employee satisfaction and business results. Brian Stinson, co-founder of The PEAK Fleet is a father, engineer, entrepreneur and athlete with more than 20 years building high performing teams and driving culture change. He has an Industrial Engineering degree, but believes that “people and systems thinking” has been in his DNA since birth. During his 21 years at Intel Corporation, he learned to combine the science of data and analytics with the power of empathy and authentic relationships to actually solve real world business problems. At the end of his tenure, Brian was responsible for the Workforce Strategy for Intel’s 6000 person worldwide IT organization. While in this role, he decided that the balance of his career would be dedicated to Organizational Development. For Brian, launching The PEAK Fleet, represented an opportunity to help the greatest number of organizations unlock their full potential and make a bigger impact on the lives of people at work. Follow The Peak Fleet on LinkedIn, Facebook and Instagram. Resources / References You can join the open source information network for this podcast at: https://www.facebook.com/groups/culturecrush To subscribe to our monthly newsletter visit: https://www.culturecrushbusiness.com/subscribe/ Our contact information: culturecrushpodcast@gmail.com www.culturecrushbusiness.com Social Media Instagram: https://www.instagram.com/culturecrushpodcast/ Twitter: https://twitter.com/culturecrushbiz YouTube: https://www.youtube.com/channel/UCrgl1euEYjZGamAkWgxoJDg LinkedIn: https://www.linkedin.com/in/kindramaples/ Facebook Page: https://www.facebook.com/CultureCrushBusinessPodcast Facebook Group: https://www.facebook.com/groups/culturecrush
Apr 7 2021
1 hr 1 min
006: Authenticity – Being Your True Self with Carvana
We have heard a lot about the company culture at Carvana, but this podcast was our opportunity to get a deeper dive with an inside perspective. Neil Shah was able to give us the inside look at the growth of Carvana and how they have continued to support their employees through the past year (in the middle of a pandemic if you forget). Carvana has grown rapidly since its inception and due to the innovation and the concept behind Carvana, the company has continued to grow over the past year, where many other companies have struggled. Since the concept of Carvana already included limited contact with others and had a foundation set in technology to make car buying easy, this allowed Carvana to focus on their people during the beginning of the pandemic instead of the business platform itself. While other companies were struggling to find the right forms of technology to support their company becoming contactless, Carvana was able to put focus on their employees first. In a matter of three fast weeks, Carvana was able to shift their employees to working remote, with a similar and comfortable set up that they had in their office. They cut back hours on some staff, but never cut their health care coverage. Carvana changed their sick plan to include support for those that got covid so they never had to tap into their PTO. The leadership team even took cuts in their own salaries to make sure that the employees were covered. After shifting their employees to remote and supporting them in their new routines, the company was able to put the focus back toward the company and ways to grow in a contactless fashion. The focus was never off the employees though. The leadership continues to stay in open communication with the employees, continues to offer opportunities for recognition, and supports the employees in being their authentic selves in the workplace. When we mention recognition, we are talking next level recognition in some cases where Carvana gifted 21 employees with a new car this year. You cannot have a conversation about company culture without talking about values. Carvana has seven values that they showcase and refer to often, but Neil gave us his top two, one of which we cannot get enough of. “Your next customer may be your mom,” is one of their core values, that is not only referenced daily as the employees interact with a wide range of customers, but this is value is showcased on one of the walls in their office. We know many companies that write core values on the wall that do not truly embody what they stand for, but Carvana took it to the next level by adding photos of the employee’s moms on the wall as well. We absolutely love that Carvana has taken the value one step further to help there to be a true connection with the employees and the core values that they believe in. Here are the rest of their core values in case you are interested… • We’re all in this together • Be brave • There are no sidelines • Zag forward • Don’t be a Richard (you know what this one means… and we love it!) This podcast is not just to hear about a few values that are written on a wall. We know that just because you write them on the wall doesn’t mean the staff feels connected and automatically feels the stronger company culture. This podcast gives our listeners the opportunity to hear about the company culture through the stories, examples, and passion that Neil shares. Hearing from him allows our listeners to connect. Most of us have left a position at least once, to join a company because we wanted more opportunities to grow. We have most likely stayed with a company because we could truly be ourselves (or left a company because we couldn’t be ourselves). These actions and feelings are at the root of a good company culture and our listeners have the opportunity to connect through this podcast and hearing about the good company culture with Carvana from Neil’s view. If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old-fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?! We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and every day we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Neil Shah is the Team Lead of Technical Recruiting at Carvana. He has over 13 years of experience in Technical Recruiting coming from a recruiting agency background. He made the leap from agency to corporate technical recruiting in 2018 in an effort to be a shepherd of culture and growth rather than just a placement professional. He is passionate about creating inclusive and diverse technical teams and building long-term relationships. Connect with Neil on LinkedIn. Timestamps Resources / References Carvana You can join the open source information network for this podcast at: https://www.facebook.com/groups/culturecrush To subscribe to our monthly newsletter visit: https://www.culturecrushbusiness.com/subscribe/ Our contact information: culturecrushpodcast@gmail.com www.culturecrushbusiness.com Social Media Instagram: https://www.instagram.com/culturecrushpodcast/ Twitter: https://twitter.com/culturecrushbiz YouTube: https://www.youtube.com/channel/UCrgl1euEYjZGamAkWgxoJDg LinkedIn: https://www.linkedin.com/in/kindramaples/ Facebook Page: https://www.facebook.com/CultureCrushBusinessPodcast Facebook Group: https://www.facebook.com/groups/culturecrush
Apr 1 2021
1 hr 1 min
005: Evolving and Inclusive: Iron Mountain Data Centers Supports Their Staff Their Community and the Planet
Iron Mountain Data Centers, is so much more than just a data center. IMDC is part of a larger global organization that supports their people, their community, and their global reach. A strong culture is at the root of IMDC and it shines through the staff as well as Dan and Julia on the podcast. With Dan having been part of the company for 6 years and Julia for 8 months, they were both able to give their insight into the recruitment and onboarding of the company. Although, their onboarding took place at different times (Julia during the pandemic) the culture was able to show strong for both. A great culture begins before the onboarding process though. Because IMDC has grown a strong culture of team members that care and feel connected to the overall mission, their people have become their best marketing and recruitment tool. A strong culture helps the bottom line, and while that isn’t the number one goal, it allows IMDC to lower the cost of recruitment and retention. It leads the company to be successful when their employees are happy and feel supported. This conversation had so many highlights about the company and the things that they are doing to grow, not only the company, but their people and the communities where the data centers are located. IMDC offers Management training to promote and grow its employees from within.IMDC has focused greatly on sustainability and reducing their carbon footprint. With 100% renewable energy, they understand the need to be an industry leader, providing their customers with green power.IMDC Cares is a program that launched in 2020 due to the continued desire to give back to their global communities. There is a large focus on STEAM organizations and providing students with the skills that need to be successful in the future. This company is a great example of how amazing culture can help to grow the company, help the bottom line, and support new initiatives that support communities outside of the company. This podcast is great for leaders that are looking for new ways to support their team and their culture. This is also a great podcast to listen to if you are growing a start up company and need to see the examples of how a great culture can help the return and the bottom line of the company. Iron Mountain Data Centers operates a global colocation platform that enables customers to build tailored, sustainable, carrier and cloud-neutral data solutions. As a proud part of Iron Mountain Inc., a world leader in the secure management of data and assets trusted by 95% of the Fortune 1000, we are uniquely positioned to protect, connect and activate high-value customer data. We lead the data center industry in highly regulated compliance, environmental sustainability, physical security and business continuity. We collaborate with our 1,200+ customers in order to build and support their long-term digital transformations within our 3.5M SF global footprint spanning 3 continents. Dan Rattner is Chief of Staff/VP, Safety, Security, & Government Programs. Dan joined Iron Mountain in 2015 as part of Global Safety, Risk and Security. He spent his first year and a half working in the Boyers Underground, before relocating to Boston to oversee a number of GSRS functions, including safety and security for IMDC. This summer, Dan took on the role of IMDC Chief of Staff. Prior to Iron Mountain, Dan held a number of senior positions in the public and private sectors. He started his career in the CIA, and later served as Senior Advisor for Homeland Security and Public Safety for the Commonwealth of Massachusetts. Dan and his wife Martha own a farm in Kentucky where they breed and raise Thoroughbred and Arabian horses. Julia Kendall has more than 20 years of experience executing high tech B2B marketing communication programs. Her key focus is developing strategic, collaborative and creative solutions to enable organizations to exceed sales and growth goals. Most recently, Julia was the VP of Marketing for Cologix, where she helped them grow from a start-up company to a leading North American interconnection provider, including the integration of 10 acquired companies. Prior to Cologix, Julia was the Director of Marketing at Zayo (including zColo) and held leadership roles at several biotech companies. Julia and her husband live in Louisville, CO with their 3 kids. They play all sorts of sports, enjoy traveling, scuba diving and all the outdoor activities Colorado offers. Follow Iron Mountain Data Centers on LinkedIn. Resources / References Iron Mountain Data Centers You can join the open source information network for this podcast at: https://www.facebook.com/groups/culturecrush To subscribe to our monthly newsletter visit: https://www.culturecrushbusiness.com/subscribe/ Our contact information: culturecrushpodcast@gmail.com www.culturecrushbusiness.com Social Media Instagram: https://www.instagram.com/culturecrushpodcast/ Twitter: https://twitter.com/culturecrushbiz YouTube: https://www.youtube.com/channel/UCrgl1euEYjZGamAkWgxoJDg LinkedIn: https://www.linkedin.com/in/kindramaples/ Facebook Page: https://www.facebook.com/CultureCrushBusinessPodcast Facebook Group: https://www.facebook.com/groups/culturecrush
Feb 27 2021
55 mins