Ep 8- The Subscription Think Tank: Scott Hurff on Industry Innovation and Personalisation

Zephr's Subscription Think Tank

Jan 31 2023 • 33 mins

Welcome to the next episode in our Subscription Think Tank series!

In this episode, we'll be interviewing Scott Hurff, Tinder innovator and Churnkey Co-founder, to discuss subscription innovation, personalisation and churn prevention.

Listen now to discover:

Why Tinder chose the subscription route in an industry dominated by other models.
Future product innovation in subscriptions.
Why personalisation is crucial to customer satisfaction.
Common churn issues and the do's and dont's for reducing churn.