S1. E5. New Beginnings: Scaling a BPO in the time of Covid and Automation with guest Sean McCreery of XtendOps

CX & Chill

Jun 7 2023 • 46 mins

Today’s host, Stephanie Todd, talks with CEO and call center guy Sean McCreery of XtendOps. Join this fun duo as they discuss the importance of building trust and relationships within a team, the role of organizational psychology in the industry, and using technology to empower people and improve their lives.